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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,038
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Wagner
Verified Buyer
“I love the bottles styles and colors. And the drop are awesome and have amazing flavors.”
Helpful Report
Posted 2 years ago
Trisha
Verified Buyer
“I love it!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“I like the concept. Unfortunately, I’m not sure about the taste. I also think it takes way too long for the tablet to dissolve. It’s pretty expensive for something that seems meh.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Love the bottle and the sleeve. Flavors are really interesting. It’s too bad they add sooo much stevia. Too sweet for my taste”
Helpful Report
Posted 2 years ago
Cindy
Verified Buyer
“I have been a die hard Diet Pepsi fan for over 40 years. I would drink up to 4-5 cans a day. Since trying waterdrop I may go days without a drop of Pepsi, but absolutely crave my water! I have recommended and given out drops to lots of my friends and family to try! So love drinking from a real glass bottle again. I was devastated when Pepsi went to plastic. Drinking from a glass bottle with lots of ice is the only way to go! I did have to get a plastic funnel and cut off the tip to facilitate filling my bottle with crushed ice, but so worth the effort.”
Helpful Report
Posted 2 years ago
Tamira
Verified Buyer
“I like Waterdrop’s but even though I purchased 3 of the cups I should have just gone to a local store and bought basically the same thing for half the price. And with a lid I don’t have to unscrew every time to get a drink. Come on, make lids like the sports bottle and include them with each bottle for free. Bottle prices are way too high.”
Helpful Report
Posted 2 years ago
Thelma
Verified Buyer
“What is marketing doing? Removing two flavors (Vibe and Flair) that the majority of customers love, and bringing in a new flavor no one asked for (Oro)? If they needed to bring in new flavors, why not the ones from the EU unavailable in the US? If it were a USDA/etc it'd be understandable, but I doubt that's it. (USDA won't get into "supplements".) If it were to limit Vibe and Flair as "seasonal" in order to keep demand high, that's also understandable. But, if that's the plan, they haven't disclosed it. It feels like either deliberate obfuscation, or they just don't know what they're doing.”
Helpful Report
Posted 2 years ago
Lilla
Verified Buyer
“Purchased the 20oz Focus Clear with a 5+1 Value set of Microdrinks. Later the Velvet Apple 34oz and Love Clear 14oz bottles, they're so beautiful. PROS: Definitely drinking more water! Very pretty designs make you grab the bottles more often, just fabulous! After a few weeks of testing Microdrinks, I find all the flavors very enjoyable, not too sweet for the 20oz bottle, just perfect, but they’re quite similar in taste. Thought too expensive at first, but after comparing it with other products the pricing seems acceptable. Wish the 5+1 would come without caffein-heavy Shiro. Please offer more value sets or choose your own. Using the 14oz bottle by my bed, the 34oz (quite heavy with water) for have more water at hand, both without micro drinks. Not using any outdoors, even with the very cool sleeves, I worry glass could break. CONS: Cleaning the bottle with warm/hot water isn’t enough, residues developed, which won’t come off by just rinsing. Wish it was dishwasher safe, will have to order the brush. Microdrinks come in hard to open plastic cases. And I’m not sure about “saving plastic” …. All in all a good product.”
Helpful Report
Posted 2 years ago
Crystal
Verified Buyer
“Love the shiro flavor. The steel water container is the Perfect size and color!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Love the drops❗️❗️❗️❗️”
Helpful Report
Posted 2 years ago
Melanie
Verified Buyer
“I live waterdrops they tast really good. I hate drinking just plain water this helps a Lot. I will continue buying from you Thanks”
Helpful Report
Posted 2 years ago
Polly
Verified Buyer
“It's definitely helping me drink a lot more water - the glass bottles are adorable (and feel good quality!) and most of the flavors are really good! I've always been picky about my water flavorings and don't like your typical lemon-water, but I've been pleasantly surprised that I like a variety of flavors. They're strong with 20oz of water but can be more diluted with 30oz.”
Helpful Report
Posted 2 years ago
Megan
Verified Buyer
“Great products! Have really been helping me with my water intake!”
Helpful Report
Posted 2 years ago
Amber
Verified Buyer
“This makes me want to drink more water!”
Helpful Report
Posted 2 years ago
Ren
Verified Buyer
“So far my experience has been great! Everything has been high quality and customer service seems available and responsive.”
Helpful Report
Posted 2 years ago
Sharon
Verified Buyer
“I enjoy the simplicity of the product. The flavor is perfectly subtle. So far I like all the flavors I have tried, the tea is very good as well. Highly recommend.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“loved it great flavor”
Helpful Report
Posted 2 years ago
Ann
Verified Buyer
“Definitely drinking more water with the drops. It’s fun to try them all. We have our favorites already. We like that they are light and just flavor the water a little (though you can add more than one if you wanted). Great product and the water bottle is pretty too.”
Helpful Report
Posted 2 years ago
Brenda
Verified Buyer
“I love the Youth Waterdrops! This is a wonderful flavor and I drink it every day.”
Helpful Report
Posted 2 years ago
Rebecca
Verified Buyer
“Waterdrop is wonderful! I've become much better at my water intake since finding Waterdrop and even better at tracking that intake since the Hydration app was released!”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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