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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,037
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Donna
Verified Buyer
“I love the micro tea! The bottle is so cute and it keeps the tea warm for a longer period of time.”
waterdrop US 5 star review on 6th June 2022
Helpful Report
Posted 2 years ago
Michele
Verified Buyer
“All of my favorites in one set. Love it.”
Helpful Report
Posted 2 years ago
Erica
Verified Buyer
“Omg, I love these drops! I wasn’t sure what to expect since I’ve never been a fan of flavored water. But these drops are different. I can’t explain it! But I’m addicted! Waiting for my next order to arrive!”
Helpful Report
Posted 2 years ago
Kelli
Verified Buyer
“Love this product!!!”
Helpful Report
Posted 2 years ago
Kristine
Verified Buyer
“I love the bottles! I have 2 14oz, 1 20oz (my Frida bottle) and 1 34oz. I have to boil water where I live because the taste is awful, so it is great to be able to pour boiling water directly into the bottles wait a few minutes and put them in the fridge to get cold. I like having several bottles in different sizes for varying occasions - taking a large one to my office on a work day, having a smaller one by the bed at night and whatever size I need when running around the car. I am not a fan of the flavors, but I know lots of folks are - but I can honestly say that just HAVING the bottles is spurred me on to drink more water and fewer carbonated beverages.”
Helpful Report
Posted 2 years ago
Ricky V
Verified Reviewer
“Thank you Mia for your help! When I received the two water filters, I put the first one In the frig, which did not work, I was so upset, I was ready to send them back. So I called you, and you assured me you would fix the problem, and you did. You were great, I give you a 5 star rating, i will definitely order from your co again. Thank you so so much.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“While a bit pricey when compared to other drink tablet I like the variety and the unusual flavors. The shipping is fast.”
Helpful Report
Posted 2 years ago
Cheryl
Verified Buyer
“Great idea. I really liked the Flair flavor I got. Unfortunately it was a limited edition and I have not found another flavor I like.”
Helpful Report
Posted 2 years ago
Patricia
Verified Buyer
“What a huge difference to have these amazing flavored cubes to drop in my water bottle, sure I could cut up fruits and add them but with three kids I have limited time to do things for myself. The convenience of just dropping a tablet and it containing vitamins on top of the flavor is amazing!!!! I went through my started pack pretty quickly, so I bought more. I am definitely a loyal customer. LOVE this product. My only down would be the plastic packaging the tablets come in but not a deal breaker.”
Helpful Report
Posted 2 years ago
Taylor
Verified Buyer
“Great products - I have cut my soda consumption down to almost nothing, and feel better. I'm glad Waterdrop is adding caffeinated products, and the Oro is very tasty!”
Helpful Report
Posted 2 years ago
Leigh
Verified Buyer
“I love these teas, they're the perfect afternoon pick me up!”
Helpful Report
Posted 2 years ago
Constanza
Verified Buyer
“Delicious!!”
Helpful Report
Posted 2 years ago
Jacqueline B
Verified Reviewer
“The company is amazing. The product itself is high quality. I ordered two that were special edition and I fell in love with the images. I keep it on my desk at work and I don’t get embarrassed of having a big ugly water bottle/paper cup on my desk anymore. There was an issue in my end and when I contacted the company they made it 100% perfect once again. Even after they didn’t need to because it was my fault. I highly recommend their glass water bottles. Will be purchasing more and they are worth every dollar spent.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Bought the new sky bottle and micro drink set. First of all the bottle is so beautiful, and the microdrops are really good too. I also ordered the multipack of the microdrinks so I am excited to try all of them. I am trying to move on from diet soda and I am going keto so these are perfect! I love how lightly sweet tasting they are. I honestly think I will drink so much more water. I am probably going to end up ordering a few more bottles too! Would highly recommend to anyone trying to drink more water, which is probably all of us.”
Helpful Report
Posted 2 years ago
Jessica
Verified Buyer
“If I could give zero stars I would. To start my first order never arrived, after reaching out to the team it took a few weeks to get a response. They sent me a new order which did arrive, however after about 2-3 days my bottle cracked. It was sitting in the casing on my desk, I heard a pop and saw water spilling out of the bottom. From there they sent me another bottle (no answers as to why it may have broken in that nature). The THIRD bottle arrived in an open box, when I emailed about it they told me I would have to pay to have it shipped back to them and they could not take back the micro packs but I didn’t receive micro packs so no clue what that was about. Overall worst experience I have ever had, which really blows becuase I was super excited about the water bottle.”
Helpful Report
Posted 2 years ago
Lynn
Verified Buyer
“Love waterdrop! I actually drink more water now”
Helpful Report
Posted 2 years ago
Efrosini
Verified Buyer
“I like the starter pack because I was able to try all the flavors. Now I know what I like so it makes ordering more easier. I have already placed 2 more orders. I definitely notice and feel a difference on the days I drink more waterdrop. I really love their products.”
Helpful Report
Posted 2 years ago
CHU-LING
Verified Buyer
“Great products and great customer service!”
Helpful Report
Posted 2 years ago
Seena
Verified Buyer
“I love there beautiful bottles, and the flavors are good!”
waterdrop US 5 star review on 4th June 2022
Helpful Report
Posted 2 years ago
Amanda
Verified Buyer
“I love my waterdrop starterkit! I was able to try flavors I wouldn't necessarily pick and found they tasted great! Getting enough water throughout the day is not a problem anymore”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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