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waterdrop US Reviews

4.7 Rating 5,549 Reviews
93 %
of reviewers recommend waterdrop US
4.7
Based on 5,549 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better

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Defective. Leaked all over my backpack almost destroying my labtop. Lid does not seal.
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Posted 2 weeks ago
Peach ice tea and the cola were my two favorites. I mixed the cola with sparkling water and WOW!
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Posted 3 weeks ago
Love your thermo bottles for both work and travel as they keep beverages hot or cold all day. I recently got the big 34 oz thermo bottles for a special trip and it was great to take long hikes and not run out of water.
waterdrop US 5 star review on 15th October 2024
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Posted 3 weeks ago
Delicious. Always enjoyable. Thank you
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Posted 3 weeks ago
Love the flavor!
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Posted 3 weeks ago
Horrible taste...ended up throwing both flavors out
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Posted 3 weeks ago
These summer set flavors are amazing!
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Posted 3 weeks ago
Love the hydrartion without sugar. Interesting flavors.
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Posted 3 weeks ago
Similar to Snow, but somehow was different--not quite as tasty. Also, the cubes were not compact; some were more like powder. Still helps flavor water nicely.
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Posted 4 weeks ago
Order never came to my home. Tracking shows my address but unkn where it was actually dropped. Waterdroo didn’t care. Cancelled subscription won’t ever buy again.
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Posted 4 weeks ago
I love the products, but it was not the first time Waterdrop delivered my order with a super delay. This time, it took 30 days. On the other hand, on one occasion, I contacted them immediately because the discount code did not apply and asked them to make the adjustment. The replay came right away and told me No.
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Posted 4 weeks ago
They're so good and because of them, I drink way more water - I love it! Thank you!
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Posted 4 weeks ago
Received damaged products!
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Posted 4 weeks ago
The bottle dryer works great. I love the orange and the grapefruit is my favorite.
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Posted 1 month ago
I absolutely love this product! I got my husband hooked on it and it has worked to make him drink more water.
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Posted 1 month ago
The Cola flavor is awesome but you lost a star because of the sucralose. Please find a better, healthier way to provide some sweetness like monk fruit. I am deliberately drinking less of this because of the sucralose.
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Posted 1 month ago
Great product
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Posted 1 month ago
I've been loyal to waterdrop for a couple of years now, and that says a lot!
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Posted 1 month ago
I love waterdrop! I was disappointed that all of the passion fruit squares were in powder form.
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Posted 1 month ago
Good tasting and happy there is no sugar.
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Posted 1 month ago
waterdrop US is rated 4.7 based on 5,549 reviews