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waterdrop US Reviews

4.7 Rating 5,549 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,004
 Metrics Info
4.7
Based on 5,549 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Defective. Leaked all over my backpack almost destroying my labtop. Lid does not seal.”
Helpful Report
Posted 2 weeks ago
Tessa
Verified Buyer
“Peach ice tea and the cola were my two favorites. I mixed the cola with sparkling water and WOW!”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Love your thermo bottles for both work and travel as they keep beverages hot or cold all day. I recently got the big 34 oz thermo bottles for a special trip and it was great to take long hikes and not run out of water.”
waterdrop US 5 star review on 15th October 2024
Helpful Report
Posted 3 weeks ago
Kathleen
Verified Buyer
“Delicious. Always enjoyable. Thank you”
Helpful Report
Posted 3 weeks ago
Sari
Verified Buyer
“Love the flavor!”
Helpful Report
Posted 3 weeks ago
Cynthia
Verified Buyer
“Horrible taste...ended up throwing both flavors out”
Helpful Report
Posted 3 weeks ago
Coleen
Verified Buyer
“These summer set flavors are amazing!”
Helpful Report
Posted 3 weeks ago
Virginia
Verified Buyer
“Love the hydrartion without sugar. Interesting flavors.”
Helpful Report
Posted 3 weeks ago
Anonymous
Verified Buyer
“Similar to Snow, but somehow was different--not quite as tasty. Also, the cubes were not compact; some were more like powder. Still helps flavor water nicely.”
Helpful Report
Posted 4 weeks ago
Juli
Verified Buyer
“Order never came to my home. Tracking shows my address but unkn where it was actually dropped. Waterdroo didn’t care. Cancelled subscription won’t ever buy again.”
Helpful Report
Posted 4 weeks ago
Akie
Verified Buyer
“I love the products, but it was not the first time Waterdrop delivered my order with a super delay. This time, it took 30 days. On the other hand, on one occasion, I contacted them immediately because the discount code did not apply and asked them to make the adjustment. The replay came right away and told me No.”
Helpful Report
Posted 4 weeks ago
Tarra
Verified Buyer
“They're so good and because of them, I drink way more water - I love it! Thank you!”
Helpful Report
Posted 4 weeks ago
Sud
Verified Buyer
“Received damaged products!”
Helpful Report
Posted 4 weeks ago
Patricia
Verified Buyer
“The bottle dryer works great. I love the orange and the grapefruit is my favorite.”
Helpful Report
Posted 1 month ago
Laura
Verified Buyer
“I absolutely love this product! I got my husband hooked on it and it has worked to make him drink more water.”
Helpful Report
Posted 1 month ago
Janice
Verified Buyer
“The Cola flavor is awesome but you lost a star because of the sucralose. Please find a better, healthier way to provide some sweetness like monk fruit. I am deliberately drinking less of this because of the sucralose.”
Helpful Report
Posted 1 month ago
Rebecca
Verified Buyer
“Great product”
Helpful Report
Posted 1 month ago
Jennifer
Verified Buyer
“I've been loyal to waterdrop for a couple of years now, and that says a lot!”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“I love waterdrop! I was disappointed that all of the passion fruit squares were in powder form.”
Helpful Report
Posted 1 month ago
Yolanda
Verified Buyer
“Good tasting and happy there is no sugar.”
Helpful Report
Posted 1 month ago
waterdrop US is rated 4.7 based on 5,549 reviews
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