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waterdrop US Reviews

4.7 Rating 5,559 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
43,036
 Metrics Info
4.7
Based on 5,559 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 89%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.6 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Lisa
Verified Buyer
“Love, love the sky. I have had Flair for a while and it is a favorite!!! I have a lot of favorites.”
Helpful Report
Posted 2 years ago
Beatrice
Verified Buyer
“Beautiful bottle, flavors are good”
Helpful Report
Posted 2 years ago
Beatrice
Verified Buyer
“I love the fact that the glass water bottles are easy to carry and never alter the taste when in warm or hot areas. They’re cute too and easy to clean. I love most of the microdrinks. They come in handy when I’m eating out or traveling, they make the tap water taste so much better. The customer service is great should you ever have a problem.”
Helpful Report
Posted 2 years ago
Jennifer E
Verified Buyer
“THis is my second purchase! I love these drops so much. So easy to travel with and keeps me WANTING to drink water. The flavors are amazing!”
Helpful Report
Posted 2 years ago
Laura
Verified Buyer
“I love this company and the quality of their products. Their rewards system is fair and I always get free offers when I order. I can't wait for the United States to get the other flavors/offerings that are available in Europe.”
Helpful Report
Posted 2 years ago
Jennifer
Verified Buyer
“I love that the company has great quality and beautiful products. Eco friendly and health conscious. I would recommend Waterdrop to friends and family. I also like that they have their products made in EU and not made in China.”
Helpful Report
Posted 2 years ago
Paula
Verified Buyer
“Great stuff!”
Helpful Report
Posted 2 years ago
Lucinda
Verified Buyer
“Love Waterdrop. Have been using for a couple of years now. Glow, Youth and Boost are my top favorites. Definitely makes me feel hydrated living in Florida.”
Helpful Report
Posted 2 years ago
Anita
Verified Buyer
“Lovely! Perfect size for coffee or tea. Water bottle is beautiful!!”
Helpful Report
Posted 2 years ago
Marley N
Verified Reviewer
“Waterdrop drinks are deliciously fruity and herbal - they definitely get you excited about drinking more water! They are super-subtle, though, so plan on using 2 drops per bottle at first if you're acclimating from sugary soft drinks or other water flavors!”
Helpful Report
Posted 2 years ago
Dorothy
Verified Buyer
“Love the raspberry flavor. Also love not using plastic bottles!”
Helpful Report
Posted 2 years ago
Vanessa
Verified Buyer
“Love these products. The flavors are delicate but definitely there. I love the health benefits along with drinking more water.”
Helpful Report
Posted 2 years ago
Paula
Verified Buyer
“I've thoroughly enjoyed your waterdrop products. The recent purchase of the large waterbottle and carafe did not disappoint! They are beautiful and make me feel Pampered. One of my attempts at self-care. We all need more of that! 😊”
Helpful Report
Posted 2 years ago
Erica
Verified Buyer
“Sky is amazing! Sad it is limited edition, but makes it more exciting for things to come! Steel bottles are my favorite bc I love cold water, it’s all I drink. I never had a problem drinking water it’s just boring, so I would look for other things to drink, but the other things have a ton of dye, fake ingredients, or a ton of sugar. I love how waterdrop can be subtle or you can increase the flavor by adding a second drop, even becoming a mixologist and trying different drops together! Overall this is a 10/10 and am excited to see what’s next! Already got my sister and mom into it… hehe.”
Helpful Report
Posted 2 years ago
Robin
Verified Buyer
“Helps me drink more water.”
Helpful Report
Posted 2 years ago
Ralf
Verified Buyer
“perfect everything arrived without problems”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“The set came wide open, it looked like the seal had been cut - kind of disappointing. But the bottle and set were in tact and began to enjoy the waterdrops. However, BOOST made me nauseous. Which the cause of my 3 star review. When I emailed to see if I could make an equal substitution for BOOST in the set I was told it could not be done. While I understand it would take time to swap out one item the fact that this item made a customer nauseous seems that this request would be reasonable. Unfortunately I'm not wealthy so therefore I'm not willing to pay for waterdrops individually which what I would be forced to do. So goodbye Waterdrop.”
Helpful Report
Posted 2 years ago
Kristi
Verified Buyer
“My hydration game has CHANGED!!! This water helps me so much with everything. Mood, skin, hair. When my stash gets low...I actually panic :)”
Helpful Report
Posted 2 years ago
Susan
Verified Buyer
“I recently placed my first order of WaterDrop and after waiting past the expected delivery date accordingto the website, contacted the customer service department for an estimated shipping date as i was excited to try WaterDrop. After a little research the customer service representative found out that my order was delayed due to a mixup in my address and not only had my order shipped out that same day, but added an extra mystery box to help make up for the shipping delay. Best customer service ever! And yes, they were worth the wait and I've already placed my second order!”
waterdrop US 5 star review on 29th June 2022
Helpful Report
Posted 2 years ago
Katrina
Verified Buyer
“New to the product and still trying to figure out what I like”
Helpful Report
Posted 2 years ago
waterdrop US is rated 4.7 based on 5,559 reviews
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