waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.70

4.7 Rating 5,559 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,559 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how waterdrop US made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop US 5 star review on 8th November 2024

Jeff

waterdrop US 5 star review on 31st October 2024

Jimmy

4137

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The greatest thing since sliced bread!”

Helpful Report

Posted 1 year ago

“Don’t get me wrong, I LOVE waterdrop. But my latest delivery arrived with an open package and nothing in the envelope. I reached out to waterdrop and they said they would update me in 1 business day. I didn’t hear back so I reached out again…no reply. So I reached out again…radio silence. I tried calling and their phones are off this week. At this point I really question the company and customer service. I’ve been ordering these since 2020 and am clearly not a valued customer since they have not resolved this issue. If this isn’t fixed I will no longer buy anything from them which is really disappointing to me.”

Helpful Report

Posted 1 year ago

“The snow flavor was worth it for sure. Very sweet without the sugar.”

Helpful Report

Posted 1 year ago

“I love the subtle flavor these drops add to water. I drink more water in a day than without the drops. I appreciate the pure ingredients, too.”

Helpful Report

Posted 1 year ago

“Love the new bigger bottles. I am so in love with the new spout lids. It would be great if they could make them for every bottle.”

Helpful Report

Posted 1 year ago

“The best flavor! Wish it was carried year round.”

Helpful Report

Posted 1 year ago

“The colors of this bottle are so soothing and beautiful. I also love how long my water will stay cold on a really hot day. Great bottle for any season!”

Helpful Report

Posted 1 year ago

“Regular micro drink tabs are great”

Helpful Report

Posted 1 year ago

“I love this company! It has helped me so much with getting hydrated. I never drank water before and now that's all I drink!”

Helpful Report

Posted 1 year ago

“Loving the hydration help!”

Helpful Report

Posted 1 year ago

“These bottles have become my latest "go to" gifts for friends. They are beautiful and keep my water ccold.”

Helpful Report

Posted 1 year ago

“Love that not everything is full of caffeine! I can earn free things and get great goodies in every box!”

waterdrop US 5 star review on 11th July 2023

Helpful Report

Posted 1 year ago

“I love this brand and the water drops but especially the tea. I’ve been so happy with every purchase”

Helpful Report

Posted 1 year ago

“Snow is my favorite flavor and I would purchase it year round if I was available!”

Helpful Report

Posted 1 year ago

“I hate plain water, so this helps me to drink more fluids.”

Helpful Report

Posted 1 year ago

“I love the Snow flavor! Refreshing! I encourage Waterdrop to keep making it. I like the size of the cocktail shaker. Easy to use and store.”

Helpful Report

Posted 1 year ago

“I love water drop. While there are a few flavors I have tried that I am not a fan of … the vast majority have been amazing and I definitely have some favorites!”

Helpful Report

Posted 1 year ago

“Absolutely love the ingredients and customer service of waterdrop.”

waterdrop US 5 star review on 10th July 2023

Helpful Report

Posted 1 year ago

“I love whaterdrop the pitcher is so amazing I can taste the diffence in my water the family loves it its nice it gets cold fast and it's wonderful. And I love the new recipe flavors hope to see more of that”

Helpful Report

Posted 1 year ago

“Love love love this company. Always so responsive and accommodating. Can’t stop bragging about them to people I know.”

Helpful Report

Posted 1 year ago

waterdrop US is rated 4.7 based on 5,559 reviews