waterdrop EU Reviews

Name: waterdrop EU
Rating: 4.72

4.7 Rating 2,700 Reviews

94 %

of reviewers recommend waterdrop EU

4.7

Based on 2,700 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.8 out of 5

Write Your review

Tell us how waterdrop EU made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

waterdrop EU 5 star review on 17th April 2025

Jeni

waterdrop EU 5 star review on 12th April 2025

MAJA

Andreia

2744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service - always willing to find an appropriate solution. Easy to use website and delicious products for everyone. Waterdrop always has something new and exciting to share.”

Helpful Report

Posted 3 years ago

“Great service, love the little bonuses. Only reason they don’t get five stars is the slow shipping, eight days from order to shipped.”

Helpful Report

Posted 3 years ago

“I like the flavors. I didn’t get my LUCY😓”

Helpful Report

Posted 3 years ago

“I love the different tastes. My favourite is Focus. But I look forward to taste a couple of new tastes. A little slow delivery. Hope it gets better.”

Helpful Report

Posted 3 years ago

“Good concept and nice products. The drops are very tasty. And you help save the planet by reducing plastic bottles.”

Helpful Report

Posted 3 years ago

“Really excited to see the collaborations with new designers, the water bottles are a wonderful product, looking forward to trying out more products.”

Helpful Report

Posted 3 years ago

“The product is good you get a good choice of flavour but not as many as if you order them as separate ones but good as a tester”

Helpful Report

Posted 3 years ago

“Cute and convient way of drinking more water.”

Helpful Report

Posted 3 years ago

“Waterdrop has literally, no kidding, changed my life in the terms of my drinking habits. I'm getting (mostly) my 2 liters of water a day now. My mother was surprised when I visited, that I was carrying a water bottle with me. My waterdrop goes with me everywhere. My mother also refused to believe that I had suddenly started drinking so much water. Since a young age I had just not cared for water. Waterdrop as a company isn't perfect, but they sure are trying their best. Customer service is friendly and prompt, willing to fix issues and delivery is fast and well organized with good communication!”

Helpful Report

Posted 3 years ago

“Love the products, the shipping can sometimes be unreliable but overall an amazing company!”

Helpful Report

Posted 3 years ago

“Really nice products! Find it hard to taste all The variations as you need to by full size unless you take the random pack of 6 - would have liked to be able to try all separately without buying full size.”

Helpful Report

Posted 3 years ago

“Very nice and unusual product. Waterdrop definitely helps me drink more water by making it less boring! Many flavours available as well, although they are all pretty odd mixes, but I like them. It's hard to guess what you are tasting, but it's pleasant. Parcels do take a while to arrive and it's a bit pricey, hence the 4 stars.”

Helpful Report

Posted 3 years ago

“I’ve heard people having problem receiving their packages, but, personally, I have had a great experience with them! Some of the flavours I hate and some of them I love! I would say that you just have to try some of the flavours before deciding if this is something you like in your water!”

Helpful Report

Posted 3 years ago

“Love it❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️”

Helpful Report

Posted 3 years ago

“I've already purchased a couple of times from Ireland and I had no issues. The shipment was fairly quick and I've been promptly informed of any delay/problems with my order. The products arrived intact and they were what I ordered, so I'm very satisfied with the overall experience.”

Helpful Report

Posted 3 years ago

“A good way to drink more water without adding sugar.”

Helpful Report

Posted 3 years ago

“Love the concept and the beautiful designs. Wish to see options without artificial sugar or stevia. I like the taste without sweeteners.”

Helpful Report

Posted 3 years ago

“Love all of waterdrops produkts!”

Helpful Report

Posted 3 years ago

“Love waterdrop!”

Helpful Report

Posted 3 years ago

“Love the flavours of the cold water drinks and the range of bottles and tumblers are beautiful. One suggestion however would be to make the tumbler lids more durable.”

Helpful Report

Posted 3 years ago

waterdrop EU is rated 4.7 based on 2,700 reviews