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waterdrop EU Reviews

4.7 Rating 2,693 Reviews
94 %
of reviewers recommend waterdrop EU
Company Reviews Product Reviews
16,494
 Metrics
4.7
Based on 2,693 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.8 out of 5
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Anonymous
Verified Buyer
“Two packs came in well packaged and safe. On pack came in wet, the cubes were missing or crushed in their packaging.”
Helpful Report
Posted 2 years ago
Tiia
Verified Buyer
“The delivery was a catastrophe, though it wasnt Waterdrops fault and they handled the situation well.”
Helpful Report
Posted 2 years ago
Tania
Verified Buyer
“It's a beautiful bottle. The colors are bright. I bought the Tiger and the 🐧 For my son. He simply loves them. It was not easy to drink from it in the beginning so I had to make a bigger hole in the inside security plastic”
Helpful Report
Posted 3 years ago
Emma
Verified Buyer
“Many flavours to choose from!”
Helpful Report
Posted 3 years ago
Elisabete
Verified Buyer
“Excellent product I had problems in Writing my entre address. You should allow more characters.”
Helpful Report
Posted 3 years ago
Gareth
Verified Buyer
“My wife loved it and thought it was amazing. Until she knocked it off the table onto the rug and the top snapped clean off. (It fell about 15cm)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Reviewer
“Quite okay, but a little to weak flavour.”
Helpful Report
Posted 3 years ago
Mihaela
Verified Buyer
“I like their products very much but the delivery takes for ever or it gets lost in tranzit, first time i waited almost a month for my products and just when i asked for a refund they asked me to wait and sent me the products after another week, second time i asked where my products are because i was so excited to get the new ones they asked me to review here but they said they were lost again and started a refund i never even asked for and now i am waiting for my last order and i say last because i am tired of waiting and getting disappointed because i don't get my products and i am not even asked if i want a refund before they start one just like that. I only ordered this time because i wanna taste the snow ones but that's it. I am showing a picture of the ones i got after almost a month which i like very much. Waterdrop has awesome products but very bad service.”
Helpful Report
Posted 3 years ago
Gabriela
Verified Buyer
“The package was too small for the calendar size. I can't use it as a calendar and I can't offer it because it is damaged.”
Helpful Report
Posted 3 years ago
Amra
Verified Buyer
“I didn’t get my last delivery 😕”
Helpful Report
Posted 3 years ago
Vanessa
Verified Buyer
“Amazing products but poor customer service..”
Helpful Report
Posted 3 years ago
Margaret
Verified Buyer
“Zen not my favourite taste but drinkable. You would need time to require a taste for it”
Helpful Report
Posted 3 years ago
Morten
Verified Buyer
“Excellent product - but too long from order placed until dispatched.. Still within the days promised, but several days from order placed until dispatched is too long.”
Helpful Report
Posted 3 years ago
Christina
Verified Buyer
“Love their products, but the prices have gone up, that is a shame. It was a bit pricey before.”
Helpful Report
Posted 3 years ago
waterdrop EU is rated 4.7 based on 2,693 reviews
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