Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,354 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,354 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.6 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since buying the starter kit i've realised that I wasn't drinking enough water during the day. The reminders to drink are great.”

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Posted 2 years ago

“The latest items I ordered were very weak and tasteless not sure if I got a faulty Bach as I had to put at least 4 drops into the flask which I purchased from your selves it was the blueberry and blackcurrant ext ones”

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Posted 2 years ago

“Awesome drinking so much more water now n feel great!”

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Posted 2 years ago

“Excellent water drink every day 2 pints”

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Posted 2 years ago

“Love the company. Products are amazing and their customer service are great and the products arrive the next day”

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Posted 2 years ago

“Such a subtle mint flavour I love it!”

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Posted 2 years ago

“Lovely flavours”

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Posted 2 years ago

“Great products, high quality, great taste, quick delivery and brilliant service”

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Posted 2 years ago

“I was not a water drinker, but now I love it with my waterdrop.”

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Posted 2 years ago

“Generally good customer service - I have made several orders from waterdrop so far and have had no complaints with what I have received. Recipticals have all been sturdy and practical. From a product development perspective, despite being lower plastic, please consider selling your drinks cubes in a no-plastic option for home consumption(the cardboard sleeves should suffice for delivery), or investigating the new range of bioplastics that are increasingly available. Please also widen the options for returning the (albeit small) pieces of plastic packaging for recycling.”

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Posted 2 years ago

“Very good choice!”

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Posted 2 years ago

“I absolutely love the water drop,there very refreshing and not to sweet.🙂”

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Posted 2 years ago

“I do love my Waterdrops. I even take them on holiday with me. I find them very refreshing and have been drinking more water since I started buying them.”

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Posted 2 years ago

“Since I started using waterdrop several years ago, their delivery time has improved enormously. Alway eager to receive my beautiful items. Even the boxes are almost too pretty to recycle!!”

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Posted 2 years ago

“Nice items,Good quality, quick delivery”

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Posted 2 years ago

“Love waterdrop! Always bringing out new flavours”

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Posted 2 years ago

“Absolutely delicious, very nice flavour and would love to buy again!!!!!!”

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Posted 2 years ago

“Recently discovered these tiny little cubes of favour & wow they are great! Subtle but great tasting, easy to take a few with you wherever you go”

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Posted 2 years ago

“Love them they are amazing I’ve been ordering for nearly a year would definitely recommend”

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Posted 2 years ago

“I have had a couple of interactions with the team at Waterdrop and I cannot fault them. They kept me up to date with shipping as there was a slight delay, and they also answered a few queries within a day maximum. The customer service is second to none, I can't fault the company at all. I would heartily back a campaign to promote Waterdrop as the gold standard in customer service. Bravo team!!!!”

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Posted 2 years ago

Waterdrop UK is rated 4.7 based on 4,354 reviews