Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly staff , good restaurant, lovely family site to stay on .”

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Posted 3 years ago

“Lovely day out”

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Posted 3 years ago

“Great site; great location; lovely indoor 'heated' swimming pool; good value for money. That's why we keep coming back!”

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Posted 3 years ago

“So peaceful and quiet shame about the weather. Family friendly and clean facilities”

Waveney River Centre 5 star review on 19th August 2021

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Posted 3 years ago

“Location was lovely & we were blessed with good weather, however the campsite was very tightly packed together. Not much room for anyone to move & difficult to park cars. We hired a yurt & due to sites been so closely packed, we struggled to get our car in & out. Also found the Yurts to be VERY basically furnished. Considering the price paid per night, there could at least have been a table/unit for 'kitchen' supplies & even a kettle. Items in the yurt, were not in the best condition & decking needed maintenance. Felt it was a lot of money for what you are offering. We also found that the ablutions were acceptable, but in need of updating. hairdryers not working, toilet seats missing etc. There were signs everywhere saying that the ablutions are continously being monitored due to covid conditions, but there was no evidence of this & simple items such as toilet paper where not replenished. Some toilets were without paper the entire long weekend! Whilst the staff were friendly & helped where they could, I found that not enough info was given about the restaurant & how it operated. We were told we could only book for dinner at 6:30 pm Friday evening, only to find the restaurant was practically empty! On Monday morning our family wanted to have breakfast & were promptly told that if we had not booked or were not staying in a Lodge, we couldn't have a table. There were only 2 tables in the restaurant. Nowhere on the info in the Yurt provided about the restaurant hours did it say booking was required. There was very little available in the shop, after reading on the site you could get your daily supply of goods. Couldn't understand this as we were in the midst of summer holidays & venue was close to capacity. In general, whilst the location on the river was lovely, we felt it was overpriced for what you are offering. There are many places/sites around the country that are offering fully equipped yurts for not much more than you are charging for the bare minimum. I also phoned on various occassions to book the swimming pool & only got the answering machine. Only to leave messages that were not returned. When I finally got through to someone on the bar, he took a message for me to leave at reception with an urgent request to call back, which they never did. Disappointing as I was having to chase to get info I needed. This site has so much potential, but perhaps a bit of tweaking would make it a fantastic site.”

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Posted 3 years ago

“Lovely centre in beautiful surroundings. Very helpful and friendly staff. We really enjoyed all the facilities. Our room in the Inn was great, very spacious and spotlessly clean with loads of storage. Would have been good if the Inn served more vegetables and lighter breakfast options but the food we had was delicious”

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Posted 3 years ago

“Choice of breakfast very poor - no excuse for not having packet Breakfast Cereals available.”

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Posted 3 years ago

“Great location ; good facilities and helpful friendly staff . Shop poorly stocked and expensive . We camped in a secluded spot next to the river with fantastic views across the Broads . It was a shame that the lodge next to the pub kept powerful outside lights on all night lighting the inside of our tent and stopping anyone from enjoying stars at night .”

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Posted 3 years ago

“Lovely site and facilities. Is an issue with flying ants and some of the pitches are a little small. Had a fantastic time just disappointed that we booked two pitches on one booking but we were placed 6 pitches apart.”

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Posted 3 years ago

“A great river centre. Great setting. Sad that there aren't better eating and drinking facilities. There are some but it's very limited and no orders are taken if you haven't booked!”

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Posted 3 years ago

“Great campsite with good facilities and a lovley atmosphere”

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Posted 3 years ago

“Drinks in the bar are to expensive cafe not open.Food is very expensive. But the facilities are good and the staff are friendly”

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Posted 3 years ago

“Was such a lovely Mon-Fri break with you, such beautiful surroundings and the hot tub was a big hit. The only reason I couldn't give you a 5* is the beds are rock hard and very uncomfortable even our kids who weigh next to nothing complained.”

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Posted 3 years ago

“fantastic facilIties , clean and spaced out pitches with amazing views of the harbour. We will be going back again next year”

Waveney River Centre 5 star review on 15th August 2021

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Posted 3 years ago

“Fantastic site with great facilities. Pitch ground a little hard but that can’t be helped. Pool was like a bath! Lovely and warm and clean. My only reason for the 4 stars is location wise it is far from main road and not many places to eat. Shop didn’t sell everything (no beers!!) but I understand why as it’s a nice family site and not encouraging drinking but such a long drive to Morrison’s or any other convenience store. Lady at pool reception lovely and overall loved our stay. Thank you!”

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Posted 3 years ago

“A superb hotel with an amazing view on the mashes. Great food- be aware the portions are huge! Staff friendly and helpful. Highly recommended. Will stay again!😀😀👍👍🥂”

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Posted 3 years ago

“We had such a great week at the Waveney River Centre. Our lodge was lovely and the staff were so helpful and friendly. We will be back!”

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Posted 3 years ago

“Stayed for 3 nights in the hotel, had the chart room. Lovely size clean room. Site is lovely and well kept, very friendly staff with nothing to much trouble. Also hired a boat to go along the broads where we stopped off for a bit of lunch. Good weather also helped to make this a great mini break. We'll worth a visit”

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Posted 3 years ago

“Very clean, good facilities and the yurt was very spacious and comfortable. Staff could have been a bit more smiley but they were efficient. It was very busy and noisy site as very full and everyone is close together. Difficult to get a booking in the pub but when did go there were lots of empty tables which seemed odd. Need to book swimming slots prior to going as they were also very busy. Enjoyed the ferry and walk to Oulton Broad. Went sup boarding on the river but had to be careful of all the boats going past”

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Posted 3 years ago

“Great location and things to do Washrooms and showers could do with update but all in all good lovely restaurant and bar onsite”

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Posted 3 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews