Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice a peaceful helpull staff and nice lodge and faclties”

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Posted 3 years ago

“We all really enjoyed our stay. Would definitely rebook.”

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Posted 3 years ago

“The stay was absolutely lovely! The team are so friendly and helpful we couldn’t fault one of them. The food in the restaurant was amazing and quick service. Lodges were very clean and the hot tubs were amazing. We had a few problems with the patio doors but staff were very prompt to come and fix them on 3 occasions. There was also a few small issue with the lodge which was the lamp in one of the bedrooms was stained and didn’t work and there was a small hole In the wall it didn’t effect us so we didn’t mind and we made reception aware and they was so helpful.”

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Posted 3 years ago

“Lodge was clean and comfortable, every member of staff we met were polite, friendly and helpful. Meal at the Waveney Inn very good. There was a problem with the hot tub but this was sorted out very quickly . Lovely midweek break, Thank you.”

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Posted 3 years ago

“Lovely clean and comfortable lodges, everything you may need for a relaxing break away, friendly staff that were very happy to help”

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Posted 3 years ago

“Everything was fine,just the frying pan was dirty and old we couldn’t use it,and if there was gas bbq to hire it was perfect.but we really enjoyed it nice and clean ,perfect view ,nice hot tub and they checked it everyday.We definitely will come back.”

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Posted 3 years ago

“Lovely relaxing site , nice and quite , it’s great having the hire boats here aswell , plenty of options for staying over here , Yerts look lovely ,we will definitely be back”

Waveney River Centre 5 star review on 5th May 2021

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Posted 3 years ago

“Very friendly and helpful staff. Nice and clean accommodation. Lovely views from our accommodation as well.”

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Posted 3 years ago

“Our first break since restrictions have been lifted slightly. We had a lovely relaxing weekend and felt very safe on the site. All of the staff that we encountered were so friendly and helpful. We hired a day boat and went out for the day this was straight forward and very enjoyable we also ate at the outside seating in the restaurant twice both meals were perfect and again organisation very good. We ordered takeaway delivery to our lodge this came quickly and was lovely and hot. We ventured off site to Redwings and Africa Alive both very enjoyable visits. We would definitely return to Waveney and have already looked to see what's available”

Helpful Report

Posted 3 years ago

“A lovely stay but was really put off by the extreme waiver you have to sign before arrival. Did not make for a welcoming start to the holiday & made you fearful that you were constantly going to do something wrong throughout your stay. An awful lot of rules & regulations around the accommodation-including you are not allowed to put glasses in the dishwasher, which I found absolutely bizarre! You are also asked to sign in the disclaimer that your hot tub may not be up to temperature on the first night & you cannot complain. I thought this unreasonable for a 3 night stay, as it happened the hot tub was perfect but I think it’s an unreasonable ask when you have paid additional extra for a hot tub & then they make you sign a disclaimer that you are not able to complain or they won’t give you access to the accommodation.”

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Posted 3 years ago

“Really enjoyed our stay over the bank holiday weekend and already recommended to family and friends”

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Posted 3 years ago

“A lovely, peaceful setting on the River Waveney, great facilities and organised really well for a weekend away while social distancing restrictions are still in place. We loved it and the kids are talking about when we can go back.”

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Posted 3 years ago

“Although we visited with covid restricted measures in place, we had an amazing time. Really helpful staff in such a great setting with plenty to see and do. Can’t wait to return and enjoy again in the near future”

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Posted 3 years ago

“Very comfortable. Despite living close it provided a welcome break for us. Food excellent in the restaurant. Thanks for the stay”

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Posted 3 years ago

“We have come back from booking a weekend away at the Waveney River Centre, this is the first time we have booked a lodge at this place and must say it was the perfect weekend away after COVID restrictions were lifted very happy with my booking! The lodge was clean and comfortable, beautiful views and the hot tub was the perfect place to relax and unwind. The staff were very welcoming, we will be booking again very soon!”

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Posted 3 years ago

“Friendly and welcoming staff. Accommodation clean and all necessary accessories in place. Quiet with good walks from the Centre especially across the ferry. Pub has good beer and cider on tap.”

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Posted 3 years ago

“Perfect stay for mine and my partners first break away! Only couple of points! Toilet broke during our stay so my partner fixed it as the handyman couldn’t, also the boiler banged quite a bit, feathered pillows would of been lovely! But everything was just lovely the food at the inn was lovely and such good value for money, receptionist were really helpful and friendly we would love to come back”

Helpful Report

Posted 3 years ago

“Quick and easy check-in, great lodge which was very clean and had everything we needed (with lovely little welcome package which was a nice touch). We loved our stay and what a lovely part of the country. Lovely views, lovely staff who were polite snd friendly. We used the takeaway delivery service which was super easy, arrived quickly and was really tasty. Thank you, we will be back. ❤️”

Waveney River Centre 5 star review on 26th April 2021

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Posted 3 years ago

“Had a lovely mid week break. We stayed at the waterside lodge which had amazing views. The lodge and site are very clean and well cared for. Loved the welcome gifts also! The only small minus was that the ferry to the nature reserve was out of service all week and it takes around half hour to drive to it instead of the 2 min ferry ride. We also hired a boat for the day. We will definitely be back for another visit.”

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Posted 3 years ago

“Lovely holiday, the staff were friendly and professional. The lodge was nice, hot tub was excellent but a little overlooked. Will definitely return but would request a different lodge.”

Helpful Report

Posted 3 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews