Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We spent Christmas 2018 at the centre in our caravan. Staff are very friendly and welcoming and always have a smile and a good morning/ afternoon etc. The bar has a good selection of drinks, the Gin shelf is well worth a sample or two. Toilet and shower facilities were kept immaculate throughout our stay, and the heated floors were a blessing when using the shower. We didn’t use the swimming pool but will be taking our swimming gear next time we visit and there will definitely be a next time. The picture is the panoramic view the wife took Christmas morning, stunning.”

Waveney River Centre 5 star review on 5th January 2019

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Posted 6 years ago

Thanks, Trevor! That's a lovely photo! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“Loved Burgh Staithe lodge for new year it was brilliant for a family of 10 we had very young children with us and it was ideal as all one level. Hot tub was a great extra. Would highly recommend”

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Posted 6 years ago

Thanks, Vicky! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“Lovely, clean and comfortable stay. All the facilities and accommodation was amaculate. Great food also available in the on site Pub. Would definitely recommend”

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Posted 6 years ago

Thanks, Lee! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“Really enjoyed my stay over Christmas. Was surprised by the Christmas tree in the lodge, a lovely touch. Friendly staff most welcoming. Gary and Sue Bass”

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Posted 6 years ago

Thanks, Gary and Sue! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“Great camping Lovely inn Good shop Friendly staff Clean”

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Posted 6 years ago

Thanks, Heidi! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“An absolutely superb place to have a quiet and relaxing break. Staff are very polite and park and amenities are of top order. Definitely would recommend.”

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Posted 6 years ago

Thanks, David! We're glad you enjoyed your stay here, and hope to see you again soon :)

Posted 6 years ago

“Everything was perfect. Only comment would be that double bed is too small for 2 people. Only stress, was the 9.30am check out time policy. With kids in tow, this was not a nice experience. We have stayed in numerous other lodges with hot tubs and check out has been 10am earliest. It just gives you that extra time needed to get kids up and get going. Otherwise, a very enjoyable week.”

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Posted 6 years ago

Thanks, David! We're glad you enjoyed your stay here, and look forward to seeing you again :) We take your comment on board about the departure times. The departure time is that early so that we can make sure that we have the time to give the lodge a thorough clean before the next guests arrive, but we'll always look to improve, so thank you for bringing it up :)

Posted 6 years ago

“Great family holiday, have visited before and will again, each time staying in a Yurt. Only reason for a 4* not 5* is the jacuzzi was out of action and this was going to be my little bit of Christmas pampering. Also food is good but more tasty healthier options would be even better. We didn’t bring a kettle as we thought it was provided (our oversight) but would be good to be able to hire one or buy a travel kettle in the shop. Overall a great holiday and will be back.”

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Posted 6 years ago

Thanks, Zoe! We're glad you enjoyed your stay here, and look forward to seeing you again :) We take what you're saying about the jacuzzi in the pool being out of order. Sadly, this will need repairs, but hopefully it'll be up and running again soon!

Posted 6 years ago

“The accommodation was comfortable and clean, we went over the Christmas period and so it was quiet but that was ok as that is what we went for. The bathrooms could do with a little updating but otherwise it was all good. the staff were friendly when we arrived and also came to check on us a few days into our stay which was nice.”

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Posted 6 years ago

Thanks, Shamsa! We're glad you enjoyed your stay here, and look forward to seeing you again :) We've taken your comment on board regarding the bathrooms, and will look to improve what we do.

Posted 6 years ago

“Friendly staff, showers clean and everything you need in one place, would come again and would highly recommend Waveney to friends.”

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Posted 6 years ago

Thanks, Kevin! We're glad you enjoyed your stay here, and look forward to seeing you again :)

Posted 6 years ago

“My friend and I stayed in one of the yurts for New Years Eve. We had a great time, friendly staff and good service. I will definitely be coming back. Thinking of bringing my girls to try a pod next so that we can bring our puppy. :)”

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Posted 6 years ago

“Brilliant place, friendly staff and lots to see and do”

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Posted 6 years ago

Thanks, Simon! We're glad you enjoyed your stay here, and look forward to seeing you again :)

Posted 6 years ago

“Lovely accommodation, great food at the bar, staff very welcoming and happy to assist in any way. Definitely recommend if you are looking for a quiet break.”

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Posted 6 years ago

Thanks! We're glad you enjoyed your stay here, and look forward to seeing you again :)

Posted 6 years ago

“We had a lovely Christmas thanks very much. All the staff were very helpful in the run up in answering my questions. The yurts are a great addition to the site, we have stayed 3 times now at your site and love it each time we visit. they are very spacious and comfortable and the log burners made all the difference and made it extra cosy. The only small negative comment I had was that the decking was very slippy due to the very cold weather on Christmas eve and my son took a tumble, we did look around the site for a salt bucket but couldn't find one. Maybe nobody stays in the yurts in the winters like us! However it would be worth considering for future guests. Overall a great stay and Christmas for us and i am looking forward to hearing about your upcoming boating holidays as we are definitely interested in those. Thanks again all at Waveney and we will be back soon.”

Waveney River Centre 5 star review on 3rd January 2019

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Posted 6 years ago

Great, Leanne! Thanks for leaving us a review. We're glad you enjoyed your stay and hope to see you again soon.

Posted 6 years ago

“Lovely park beautiful lodges.”

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Posted 6 years ago

Thanks, Michelle! We're glad you enjoyed your stay here, and look forward to seeing you again :)

Posted 6 years ago

“Great place very friendly staff”

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Posted 6 years ago

Thanks, Jean! We're glad you enjoyed your stay here, and look forward to seeing you again :)

Posted 6 years ago

“After travelling 3 hours was shocked to have to deal with the most rude awkward person insisting that despite pre paying when i booked she was not going to let me know what pitch to set up at until i walked the length of the site back to the waiting area to get a credit card for a deposit in case i made any noise, it was only my request for a full refund and then her saying it wasn't possible that she eventually called for a manager who saw sense. I have never before had to deal with anyone other than a very a pleasant person on arrival at any site and would suggest you look at the negative feel this person gives your centre. On a positive note we ate at the Pub and the food was great!”

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Posted 6 years ago

Hi John, we're sorry that you had this experience regarding check-in. We aim to do better, so we have taken this on board. On the other hand, we're glad you enjoyed the food in the pub, and hope that you had a nice stay overall. Thanks!

Posted 6 years ago

“Fantastic stay - staff were so friendly and went out of their way for us!”

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Posted 6 years ago

Thanks for the lovely review, Emma! We're glad that you had a good time and hope to see you again soon :)

Posted 6 years ago

“Friendly helpful staff. Attractive place”

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Posted 6 years ago

Thanks for leaving us a review! We're pleased that you had a nice time and hope to see you again :)

Posted 6 years ago

“Loved everything. The accommodation was very comfortable for us as a family. The food in the pub was excellent. Thank you. An electric kettle would have been good.”

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Posted 6 years ago

That's great to hear! Thanks for that lovely review, Marion, we're glad you had such a nice time! We'll take your comment on board regarding the kettle. We hope to see you again soon :)

Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews