Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A lovely peaceful place with a lovely - well equipped - lodge that felt like a home away from home (Somerleyton Lodge). We loved the hot tub too! Would highly recommend the Waveney River Centre for a peaceful retreat with some helpful abs friendly staf. Look forward to going back!”

Helpful Report

Posted 6 years ago

“Very disappointed paid £125 for a room. Barely slept a wink - walls very thin. Constant coming and going in the coordiors which could be heard through paper thin walls. Didn’t bother to stay for breakfast wanted to get out of the place ASAP! So disappointed.”

Helpful Report

Posted 6 years ago

“Great week end .plenty to do hired cruiser up to reedham for the day and went for walk across marshes plus nice pool / play area .pub excellent .staff brilliant and food tasty and very good value.liked the different size portion options .”

Helpful Report

Posted 6 years ago

“stayed at The Farmhouse. Was disappointed with the cleanliness as there were many cobwebs and dust together with items left by previous guests under the settee and also the beds. The oven was very dirty and greasy used it and clouds of fumes came out after heating when opening door. As for the flushing of the toilets this was awful as cisterns took so long to refill.”

Helpful Report

Posted 6 years ago

“A lovely campsite with excellent facilities. The swimming pool was partcularly nice. We tried the restaurant/pub too and found the food and drink to be reasonably priced and very good. We’d definitely return!”

Helpful Report

Posted 6 years ago

“We had a lovely 3 night stay in one of the lodges with a hot tub. We was greeted with a nice cake and fresh loaf which was a nice touch. We was pleased that we was the last lodge on the site due to not having as much privacy around the hot tub as we'd like, perhaps having the woven bamboo around the entire hot tub would have been better rather than part of it. The bed was extremely comfortable and warm, our stay was pleasant. Thank you very much.”

Helpful Report

Posted 6 years ago

“Great site in a beautiful setting. Tent had to be pitched slightly on a slope but no issue for one night. Would definitely book again!”

Helpful Report

Posted 6 years ago

“Lovely peaceful place staff amazing”

Helpful Report

Posted 6 years ago

“Love the facilities. Anglers corner needs some of the trees and bushes trimmed as hard to fish”

Helpful Report

Posted 6 years ago

“Shower block in desperate need of update.Needs clearer signs up on one way system.”

Helpful Report

Posted 6 years ago

“We stayed in the Hotel Bed & Breakfast, the rooms are spacious & clean. The bathroom is like a wet room which is suitable for disabled and has a free standing shower seat. The Staff are friendly and helpful. We dined in the bar in the Evening the food was very good. We were told that the last orders for food was 8.45pm, but on our second night we were asked to order food by 8.15 as the Chef had been on since 8am and wanted to go home. We were disappointed the Bar shut at 10pm, we were told this was because a few people drinking in the bar was not worth keeping it open for. These are problems that Customer do not need to hear, as we were on Holiday and had paid to stay there we all thought they should keep the Bar open until normal closing time or all customers have gone. These are things that can easily be resolved. The River Centre is a fair few Miles from any other Pub or Town. We all would return for a Holiday & hope these issues have been resolved.”

Helpful Report

Posted 6 years ago

“Very helpful staff. Excellent facilities. Would recommend to friends and would visit again in future”

Helpful Report

Posted 6 years ago

“Lovely site especially with young kids. Excellent playground and lovely to be able to hire a river boat for an afternoon. We were in two lodges , both v similar. Both very spacious - much bigger than expected and well equipped. Comfy beds. Lovely bed linen. Clean inside but we were disappointed with the state of the decking and outside furniture. The decks need a good power wash and the furniture was dirty. When we opened windows (had to due to weather ) the inside frames of all were filthy. The pub/restaurant on site is good value. Overall, 3/5 as site is lovely, staff friendly and helpful, but the decks , outside space and outside furniture of our lodges let it down. We should have raised it during our stay but decided not to for personal reasons.”

Helpful Report

Posted 6 years ago

“Luxurious and comfortable lodge. Great location. Staff were friendly and helpful. We really enjoyed our relaxing stay at Waveney.”

Helpful Report

Posted 6 years ago

“Peaceful, pleasant, and kind staff. WRC was a great place to stay for the Suffolk/Norfolk experience.”

Helpful Report

Posted 6 years ago

“the poor star is for the Trail & sail package,park is good and restaurant is good, but the boat launching is bad, ..part of the slipways cement in the water has broken and can damage your trailer, always had to move hire canoes, kayaks when wanting to launch and retrieve our boat, the turning area was full of parked cars so we had to unhitch and re-hitch the trailer to get it onto the slip way”

Helpful Report

Posted 6 years ago

“Has a great time here , staff very helpful food at Waverney inn was fantastic, our lodge had hot tub which was fantastic Would recommend to family and friends”

Helpful Report

Posted 6 years ago

“Farmhouse was spacious and clean with super comfortable beds however it lacked lots of basic items including the following; ironing board, shelves in freezer, plastic crockery, washing line, a big enough kitchen bin, baking trays, serving dishes and two dressing table stools. The downstairs shower did not work and the freezer did not freeze and a bedroom window jammed closed. These three things were addressed by Waveney river centre. The pub food was mediocre and the reception staff were not the friendliest. The staff at the boat hire were friendly and informative. The pool area was lovely and the children in our group loved the play area.”

Helpful Report

Posted 6 years ago

“We really enjoyed out time at WRC but the lodge was a bit tired and needed updating. The fridge door had a broken tray, the cooking facilities (plates, utensils) were poor. The staff at reception were adequate but not really that bothered. I just got the impression that no one really cared about the place or our time there.”

Helpful Report

Posted 6 years ago

“We visited the centre at the height of the season when it was under pressure. The staff were pleasant, relaxed, and accommodated our slightly complex needs without difficulty. However, there was evidence that general maintenance of the site was poor and with a low level of daily maintenance of the facilities..”

Helpful Report

Posted 6 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews