Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

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“Had a great week. Will certainly be returning!”

Helpful Report

Posted 4 years ago

“Very nice lodge and site all staff very helpful and cheerful”

Helpful Report

Posted 4 years ago

“Not sadly what we expected so left early . I’m not a camper or a lover of remote places so if you are you may enjoy this . The photos show a hot tub on a balcony in our lodge for 6 called retreat spa - but it’s not like the photos it’s old , in need of cleaning & renovation , the hot tub is at the back of the car park area and the balcony can just sit four at a push , there is no bbq area in the lodge so it was like camping but not eating outside as planned . I was heart broken when I saw it and thought I had a week there. We think the hot tub filter is faulty as after 4 days it was dirty. When I asked them to clean it I was told it’s fine/normal and just our oil off our skin - see photos would you go in it especially now ?? They did after asking 4 people eventually change it for which I was truly grateful . Our home one never looks like this as our filter works Cleanliness being a must now means this isn’t the place for me it wasn’t great with a dishwasher that mixes around the dirt only , no dish cloth or washing machine . It was too basic for me but that might suit many The main issue was it was too remote with a narrow lane to get to it making driving around unappealing . We did the boats which was fun but expensive since you needed full days . To get to a town it took 1.5hrs so be prepared with a picnic which we did and whilst I wouldn’t do it again it was a nice experience There is a nice play park for the kids And once the pool reopens this would be a nice bonus The Waveney inn didn’t have enough staff so be prepared to wait , at least 1hr for food, but the manager and her staff were super friendly and attentive . They worked super hard and breakfast there was superb . She tried hard to look after the group and was a credit to the resort we thank her for her kindness They offer you access across the river to marsh lands but be warned it’s over an hour walk with nothing to see to get anywhere and with kids this proved too much . If you are a bird watcher or want to simply walk this is perfect but for families it was for us a 2hr round trip and both pubs en route were closed which we didn’t know so not a fun morning Sadly for me this was a huge disappointment after staying in Norfolk resort & spa or forest holiday lodges Thorpe which were modern and clean with access to towns and walks. We would go back to these but sadly they were fully booked We moved on to Great Yarmouth and found a wonderful hotel for our anniversary night thankfully so it ended well If like camping and quiet this could be for you but if you like getting out , comfort and activities this isn’t for you In fairness the manager changed our towels and approved the hot tub cleaning so we are grateful for this . Manager of the inn lovely but the receptionist Louise could of diffused my upset but made it worse rude and unfriendly she even messed up our boating booking awful service from her . We know next time to triple check the photos advertising the lodges and read more reviews as perhaps we would of booked something more appropriate for us”

Helpful Report

Posted 4 years ago

“This was my first stay here and have booked for next year and already looking forward to it. I have nothing to complain about at all. Staff are very helpful and nice. Toilets etc all excellent. 10/10.”

Helpful Report

Posted 4 years ago

“Our lodge was beautifully clean with comfortable beds and big white towels - just right for the hot tub. The Covid-19 measures were working well, with were plenty of sanitiser points throughout the site. A nice peaceful and well-run enterprise. Thankyou everyone at WRC.”

Helpful Report

Posted 4 years ago

“Very relaxing and quiet location. Lovely clean lodge with spacious living area and fabulous kitchen. Liam , the General Manager, was very kind and helpful sorting out a TV for my teenage son, so he could play on his Xbox that he had brought with him. All the staff were friendly and only had one problem with a beeping smoke alarm which was promptly seen to. This was our second stay and we will definitely be back.”

Helpful Report

Posted 4 years ago

“Lovely stay and great views over the broads.”

Helpful Report

Posted 4 years ago

“Even in these strange times everything was perfect 😁”

Helpful Report

Posted 4 years ago

“The lodges need upgrades and through cleaning. There is not enough for teenagers to do so we won’t return again.”

Helpful Report

Posted 4 years ago

“Great location felt safe and staff very good stayed in pod for 3 nights nice sitting in the evening looking down to river and marshes beyond”

Helpful Report

Posted 4 years ago

“We stayed here for 2 nights and had a fab time, facilties were clean and staff were helpful, we will definitely be going back!”

Helpful Report

Posted 4 years ago

“Lovely service. Exceeded expectations. Wasn’t the original park we were booked into for our weekend away but Hoseasons were very helpful on providing another accommodation. Will definitely be going back in the future.”

Helpful Report

Posted 4 years ago

“Nice standard of accommodation, however too many of the lodges on site so that you are constantly overlooked both inside and outside, which was disappointing.”

Helpful Report

Posted 4 years ago

“All the staff were fantastic and very friendly and helpful. The site was great and the Yurt was brilliant. Unfortunately the food was terrible in the restaurant and was really a let down to an otherwise great place.”

Helpful Report

Posted 4 years ago

“Had a fantastic stay in the yurt with my partner and two young boys. the whole experience was lovely and we all thoroughly enjoyed the stay. only downside to it was Music being blasted out at 1am by a boat coming by that woke the boys ☹️ but other than that was a brilliant stay. look forward to coming back in the near future 👍🏽”

Helpful Report

Posted 4 years ago

“Lodges are lovely and spotlessly clean. Hot tubs are a perfect way to relax and unwind with great scenery to look at. It's a quiet place to stay. We had a great stay and would definitely recommend.”

Helpful Report

Posted 4 years ago

“Comfortable accommodation , quality take-away food from Waveney Inn and friendly staff. Standard Wi-Fi poor and upgrade rather essential. Hot tubs a welcome bonus as weather was poor.”

Helpful Report

Posted 4 years ago

“We enjoyed our stay at this lovely riverside location. Staff very friendly. and it was good to see all the necessary safety precautions were being conducted by them during our 3 night stay.”

Helpful Report

Posted 4 years ago

“Great site next to rivers edge, we paddle boarded and explored the river.”

Helpful Report

Posted 4 years ago

“Lovely stay very impressed with the procedures in place & the cleanliness of facilities”

Helpful Report

Posted 4 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews