Waveney River Centre Reviews

Name: Waveney River Centre
Address: Staithe Road, Burgh St Peter, Norfolk
Rating: 4.30

4.3 Rating 2,375 Reviews

85 %

of reviewers recommend Waveney River Centre

Company Reviews

Questions

Metrics

4.3

Based on 2,375 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 82%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01502677343

Email:

lisa.holmes@waveneyrivercentre.co.uk

Location:

Staithe Road, Burgh St Peter
Norfolk
NR34 0DE

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Waveney River Centre 5 star review on 13th August 2022

Kathy Burton

Waveney River Centre 5 star review on 26th November 2021

Bradie Hubbard

Waveney River Centre 5 star review on 19th November 2021

Vicky Elsom

Waveney River Centre 5 star review on 13th November 2021

Emmi Macpherson

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good facilities with the Pool, Inn and hot tub but on the first morning we woke up to no heating and no electric and the out of hours number turned off!”

Helpful Report

Posted 5 years ago

“Disappointed that the shop was shut due to WiFi failure - the nearest shop was in fact Beccles. The lack of WiFi availability over the whole weekend was unhelpful. I tried to pay for the improved WiFi but the connection I had would not allow me to complete the transaction.”

Helpful Report

Posted 5 years ago

“Lovely cottage just needs a good spring clean lots of cob webs and dusty floor dishwasher was usable. Cleaners just need to put more effort when cleaning the cottage.But these are minor complaints and wouldn’t put us off coming back as we had a lovely time and nice food and service in the Waveney inn bar”

Helpful Report

Posted 5 years ago

“Great accommodation great location, could have bone with a few more indoor activities and shop needed a few more essentials”

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Posted 5 years ago

“The Aft Cabin is an excellent family room with plenty of space for us and our 6 and 3 year olds. Comfortable beds, very clean with all the facilities you need. Helpful staff good food and a more than ample cooked breakfast. Great if you want to experience a boat for the day and more.”

Helpful Report

Posted 5 years ago

“This is a really impressive and beatifully designed ground-floor apartment right on the water front. There are stunning views of boats and fields from four of the bedrooms and the main living area. It is modern, light and MUCH bigger than the photos make it appear with plenty of room for a large group to spread out without being on top of each other. The bedrooms are large and don't feel cramped in any way. The beds were comfortable and supportive without being hard - we always take a matress topper with us to rental properties, but didn't need it this time. The hot tub, situated in your own small, private garden is HUGE and fits 7-8 easily. The swimming pool, shop and Waveney Inn are only a few tens of yards away, but they are not intrusive on the peace and tranquility of the place. I really can't say just how impressed we were with the apartment. Really, it should have 5 stars but for the fact that at the time of this review the dishwasher, which is almost a necessity with large groups, was broken, and the few kitchen knives were completely blunt and would not even cut raw chicken (one had a broken handle). But don't let this put you off. If you've got a large group and are looking for a high-quality, luxury apartment in a quiet location with loads of room AND with access to the broads, you wont' be disappointed. Oh, and don't forget that lovely hotub for lazing in whilst looking at the stars!”

Helpful Report

Posted 5 years ago

“We stayed in The Leam and it was wonderful. Great lodge, clean and comfortable. The hot tub was a great addition to our family holiday. The Waverly Inn could have been better appointed. No attempt to decorate for halloween which was a disappointment. It was cold and uninviting, however the staff were very friendly. All in all a good stay though.”

Helpful Report

Posted 5 years ago

“Just back from a four day break. Lovely quiet site, the only negative is lack of changing facilities at the pool.”

Helpful Report

Posted 5 years ago

“Really great setting with friendly staff and well appointed lodges. Family friendly and a good break”

Helpful Report

Posted 5 years ago

“Beautiful lodge cabins We loved the hot tub A peaceful place Dog friendly”

Helpful Report

Posted 5 years ago

“Excellent facilities - Waveney Inn - excellent food (although person who served us was initially quite ignorant). The Hadiscoe Spa was excellent with lovely views of the marshland. We will return 🤗🤗”

Helpful Report

Posted 5 years ago

“Nice place but reception staff not terribly welcoming and supplies a bit short in the accommodation such as toilet rolls and sufficient cooking implements.”

Helpful Report

Posted 5 years ago

“We really have had a great holiday Lodge was beautiful so well equipped The hot tub was so nice just wish it was hotter ( it would be nice to have a choice to increase the heat) You do need an outdoor light hear the hot tub or on a sensor as it’s so dark to get out to the tub of a night The site was immaculate and facilities were lovely Mum and dad were in caravan they towed and their plot was lovely view The boat hire is a must very funny really enjoyed it Welcome pack was very nice touch We will be returning to this hidden gem”

Helpful Report

Posted 5 years ago

“The location is lovely and the staff/crew were very friendly and helpful during our stay. The lodge itself (Gillingham) was quite new and spacious and the terrace had a nice amount of sun throughout the day. The bed linen and towels were lovely. My one big concern was/is about the standard of cleaning in our lodge. Upon entering the lodge we found dead flies and bugs almost everywhere (edges of carpet and under the beds...which indicates that the property had not been cleaned immediately before our arrival), along with living flies and spiders in the property. Some items in the kitchen/oven were dirty (and surfaces appeared to have been wiped with a dirty cloth) and the drain/plug in main bathroom shower tray was dirty with hair still attached from a previous guest. When moving the sofa away from the wall just before leaving (to check that we hadn’t left any toys behind), there were old balloons and dirt from a previous stay. I have contacted “Lisa” at The Waveney River Centre to let her know we were disappointed at the standard of cleaning in our lodge but have yet to receive an acknowledgement or reply. If the cleaning was more thorough, I would have given 5/5.”

Helpful Report

Posted 5 years ago

“Lovely site, appartment was clean and tidy and scenery very beuatiful!”

Helpful Report

Posted 5 years ago

“Fabulous, the camping pod was spotless and very cosy thanks to the lovely heater. We enjoyed the Waveney Inn, food was good. The kids loved the swimming pool. Overall the facilities here are great and we intend to keep coming back, whether glamping, camping or the lodges. Highly Recommend.”

Helpful Report

Posted 5 years ago

“We had a mid week stay in the Leam Lodge, It was very clean, comfortable and well equipped. The hot tub was an added bonus as we spent many hours in it throughout our stay, The pool was good, warm and had a jacuzzi. We had drinks, snacks and a meal in the Waveney Inn. Food was lovely and was quite reasonably priced. On arrival, my wife checked us in and asked to use the toilet, she was directed to the Waveney Inn, It was drizzling at the time and had been all morning. When she came out of the pub, she slipped and fell on the decking. She hurt herself, so do watch out for the decking as there is lots around”

Helpful Report

Posted 5 years ago

“Lovely quiet spot for a short break lovely views over the Suffolk marshes and we'll equipped Lodges with your own hot tub and pets are also welcome!”

Helpful Report

Posted 5 years ago

“Our lodge was clean and warm, and well stocked with utensils and equipment. The bedding and towels were of great quality too. Staff were friendly and helpful.”

Helpful Report

Posted 5 years ago

“We had a lovely stay at Waveney River Centre. The lodge was equipped with everthing we could need. There was even a washer/dryer, dishwasher, iron and hairdryer! The hot tub was very relaxing. The site was lovely and peaceful with lovely scenery. The on site inn does good food and has a pool table and a few games for children. There is a playground and a swimming pool on site. We went during Autumn when the weather was not great and the only suggestion I would make to improve this brilliant holiday centre is to have some more indoor activities for children . A big thank you to all the very helpful staff and we will see you again soon !”

Helpful Report

Posted 5 years ago

Waveney River Centre is rated 4.3 based on 2,375 reviews