“Ordered two dog beds but my fault they were too small and 4 arrived. Telephoned company and spoke to a charming helpful lady who arranged next day pickup and reimbursement of their cost. As promised all went as promised. Have said they will inform me when ex large beds are in stock. Most impressed with the service.”
“I have recently purchased a large, light grey long haired rug. This rug is amazing and has absolutely transformed my lounge. The whole family love it! its that fluffy that everyone who has come round to visit, has instantly taken their shoes off to feel the rug on their feet. best rug I have ever purchased and for the best price. I would definitely recommend Wayfair and will be purchasing from them again.”
“Absolutely terrible service. I ordered cabinets for my bathroom at the beginning of December and have still not received them despite chasing many times via email and phone. I kept getting told it will take 1-2 days to look into it and no-one gets back to me.
Also, they take your money upfront. They have the payment so it seems they could not care less now.
Avoid!”
“I vowed never to use them again after they left a cot and mattress I ordered out the front of my house for anyone to take! Luckily I was in and heard a van driving off so went to have a look! I was heavily pregnant trying to lift a heavy box through my house! Awful company”