We Deal Meet and Greet Reviews

Name: We Deal Meet and Greet
Address: Central Court 3rd Floor, Pinnacle, Station Way, Crawley
Rating: 3.40

3.4 Rating 385 Reviews

59 %

of reviewers recommend We Deal Meet and Greet

Company Reviews

Questions

Metrics

3.4

Based on 385 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

01293-974049

Email:

contactus@wedealmeetandgreet.co.uk

Location:

Central Court 3rd Floor, Pinnacle, Station Way
Crawley
RH10 1JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i there we was very impressed on arrival to Luton airport , everything was explained on the phone on what we had to do which was very straight forward. The staff member we had arrive to us was very polite wished us well on our holidays very friendly. Once back in the u.k from our holidays this was at 3 in the morning by the way every ones tired, but again very helpful on the phone in letting us know what to do very straight forward. Now considering it's quarter past 3 in the morning the guy arrives with our car very polite very helpful and wishes us all our best for the journey home a great team from start to finish thanks very much”

Helpful Report

Posted 7 years ago

“"They were 45 minutes late to pick up the car and took 1.5 hours to deliver it upon arrival, HONEST!!! No ID on drivers, very dodgy people. Stay away, not fall for their cheap prices."”

Helpful Report

Posted 7 years ago

“Absolutely terrible. This is not a meet and greet service at all and would not recommend to anyone! We were travelling from Heathrow T4 and as requested phoned them 25 minutes before hand to notify . On arrival we had to wait another 50 mins for someone to come as was told they were helping out a disabled customer. I might be wiring but pretty sure the airport has services for this? When he eventually did arrive he came with no ID, didn't check the car or take the mileage (we took photos of everything instead). No confirmation receipt of pick up as was told it would be emailed which never arrived. So for 3 weeks we were worried some random had taken our car! Given the experience we decided to call them before we collected our baggage only to be told we would need to wait for 40 minutes (after 18 hours of travel time!). One hour later called them again and was told should be another 20 mins at least as helping (yet again) another customer this time who's flight was delayed! Call me sceptical but I don't believe a single word these guys say! Just over an another 30 mins later still not here so called them again and yet again helping customers!!! Told to wait another 10 minutes! 15 minutes later still no one but the driver called and said another 10 minutes. You can probably guess but 10 minutes later still not here. Anyway the car turned up at 9:40 almost 2 hours from when we first called them! When you thought it was over they hadn't paid the car parking ticket so that was another £3.80! Asked for a full refund, got no apology and told to email them...let's see. Worst meet and greet company ever!”

Helpful Report

Posted 7 years ago

“Do not use this company. My car was passed onto another different company called Connect Parking. My car was returned with a large dent in the roof and from other customer reviews they do not have a secure car park. They just park the cars in public locations. My insurance company are now chasing them, but they are not accepting liability for anything. STAY WELL CLEAR OF THE COWBOYS”