Hey Matt,
Thank you for taking time to leave us a great 5 star review!
We are so glad that you found our service quick and easy to use, just wait until you see how easy the auto switch is.
Now it’s time for you to relax while we continue to search the market for you. Once we have found you a better deal we will be back in touch!
See you on the flip side!
Hey Tim,
Thank you for taking time out of your day to leave us a 5 star review!
We’re so happy to hear that you found our service easy and hassle free. Now, just wait until you see how easy and hassle free auto-flipping is. We will continue to search the market for you, once we have found you a better deal we’ll be back in touch.
See you on the flip side!
Hey,
Thank you for leaving us a review.
We’re glad that we could help you get started with your first flip. Now it’s time to leave all the hard work to us and for you to relax. We will continue to search the market for you, once we have found you a better deal we will be back in touch.
See you on the flip side!
Hey,
Thanks for such great feedback.
We like to be bang on the money when it comes to your new deals. We also wanted to make sure your journey was fast and smooth, so you can start filling your piggy bank with the savings we make you.
Thanks.
Hey,
Thanks for taking the time to leave us a review.
As they say, the proof is in the pudding. I'm sure you will soon see how flipping great our service is and how much money we will save you.
Thanks.
“Everything seems to be going smoothly at the moment, meter readings provided to old and new suppliers. Just waiting to see how long it takes me to get my credit refund from my old account and how well the transfer of the direct debits goes.”
Hey Ken,
Thanks for taking the time to give us a review.
As they say the proof is in the pudding, I'm sure you will soon see why it's great flipping with us.
Your flip can take up to 3 weeks to process. Once the new supply has started your old supplier will be in touch to discuss the final bill and to refund any credit that may be due to you.
We look forward to getting you even better deals in the future. Now it’s time for weflip to do all of the running around for you.
Thanks.
“not enough clear information given. It looked as if the switch could save me money by the figures i was quoted, but when it was done the actual figure i had to pay was so close to my current supplier it really wasnt worth the effort”
Hey Barry,
Thank you for taking time out of our day to leave us a review.
We are sorry that you haven’t had the best of starts with us, this isn’t the customer journey we want you to have.
The results you see are based on the information you tell us at the time of sign up. And the way we calculate your savings is by looking at how much you’d spend over the next 12 months if you were to stay with your existing supplier.
We do believe in second chances, and we will continue to search the market for you. Once we have found you a further savings of £50 or more annually, we will automatically flip you so you don’t have to do a thing.
We would like to discuss this further, please contact us on hello@weflip.com or call me on 0800 470 4700. We’re available Mon – Fri, 9:00am – 8:00pm.
Thank you
“Utterly hopeless. I declined the so-called "flip" but they transferred my energy account anyway - including all my personal information and banking data without permission. I am now paying two different companies. Customer service unhelpful. Conceptually this is a terrible product because it's totally unclear who the relationships are with. One would imagine that if they were simply an intermediary then they shouldn't be able to confirm the transfers without permission - let alone contrary to your explicit permission.
Not trustworthy - I am now confused, wasting huge amounts of time trying to establish who supplies my electricity and over a £100 down on duplicate payments. Avoid like the plague!”
Hey Richard,
Thank you for taking time out of your day to leave us a review and bring this to our attention. We are sorry for any inconvenience this may have caused you.
When you first join weflip you agree to our terms and conditions, so that we can continue to search the market for you and once we find you a better deal, we would then automatically flip you and let you know via email who the new supplier is.
We would love to help and resolve any confusion you have, if you could please get in touch with us either on hello@weflip.com or call us on 0800 470 4700. We’re available Mon – Fri, 9:00am – 8:00pm.
Thank you,
Hey,
Thank you for taking time out of your day to leave us a fantastic 5 star review!
We are so glad to hear that you found our service simple to find you the savings you deserve.
Now it’s time for you to relax, while we take care of finding you a better deal. Once we have found you a deal where we can save you £50 or more annually, we will be back in touch.
See you on the flip side!
“You recently "flipped" to a new supplier without informing me, who was subsequently ,"rejected", and yet still able to take my money, resulting in two payments being taken in the same month and then left me to sort out the mess, as although you can give my money away, you can't get it back. As soon as I get this mess sorted out I'll be "flipping" you straight in the bin.”
Hey William,
Thank you for leaving us a review. We are sorry to hear that your auto flip didn’t go to plan.
The current supplier can object your flip which wouldn’t allow the flip to be successful and you would remain with your current supplier.
If you can please get in touch with us, we would love to help resolve this for you.
To get in touch you can email me on hello@weflip.com or call us on 0800 470 4700. We’re available Mon – Fri, 9:00am – 8:00pm.
Thank you
Hey,
Thank you for leaving us a brilliant review!
We’re so happy that you found our service quick and easy to use. Our aim is to save our customers time and money. Now it’s time for you to relax, while weflip do all the hard work for you.
See you on the flip side!
Hey,
Thanks for leaving us a review. We always want to make sure saving money is a simple and smooth process, I'm glad to hear that we delivered that.
The best part is yet to come though, as we will do all of the running around for you.
See you on the flip side!
Hey,
Thanks for the full marks.
We wanted to make sure flipping with us is simple and efficient. Now it’s time to put your feet up, while we do all of the running around for you.
Thanks.
Hey,
Thanks for taking the time to leave us such a glowing review.
It’s great to hear your journey has been smooth so far. The main thing we wanted to do, for all of our customers, is make flipping an easy process.
So leave it to us, and we will let you know when we find you an even better deal!
See you on the flip side!
Hey Sean,
Thanks for telling everyone how easy it is to save with weflip. Our aim is to make the flip as smooth as possible.
Now that you don't have to deal with all this boring energy business, you can put your feet up and leave the hard work to us.
Have a great weekend!
Hey,
Thanks for taking the time to leave us a review.
We understand you’re at the early stages of your switch.
Hopefully, when you’re flipped you will come back to tell the world how amazing our service is to use!
Thanks.
“My employer and I had the pleasure of meeting Ken today. Ken had a great sense of humour, he was patient and very informative. He saved us some money and made us laugh at the same time....Great experience! We highly appreciate people like Ken! Thanks Ken!”
Hey Sarah,
Thanks for the glowing review.
We are glad to hear that meeting Ken from the street team was a great experience. We want your flip to be as simple and smooth as possible, even if it means coming to see you face to face and guiding you through it.
It's time to put your feet up, knowing that flipping has never been easier and weflip are on the case.
Thanks.
Hey,
Thanks for showing the world how much we saved you on your energy bills!
Sometimes we surprise ourselves with how much money we can save our customers. We want to take away the frustration of digging around for better deals, so it’s time to put your feet up, whilst we do all of the running around for you.
Thanks.
Hey,
Thanks for giving us full marks!
Our main aim is to make all of our customers flips as easy as possible. We want to take away the frustration of digging around for better deals, so it’s time to put your feet up whilst we do all of the running around for you.
See you on the flip side!
Hey,
Thanks for giving us 4 stars!
We always want to make sure saving money is a simple and smooth process, We are glad to hear that we delivered that. The best part is yet to come though, as we will do all of the running around for you.
Also, we would like to look into why you haven't got your reward yet. Could you please contact us on 0800 470 4700 or email us at hello@weflip.com and we will get back in touch as soon as possible.
Thanks.
