“When it comes to comfort, this sofa truly shines. The cushions are plush and supportive, providing a cozy spot for lounging, reading, or even napping. The seating depth is just right, striking a balance between comfort and posture support. Whether I'm hosting a gathering or simply relaxing after a long day, this sofa offers a wonderful place to unwind.”
“The Comfort Bliss Chair has completely transformed my sitting experience, making it an absolute pleasure to spend hours seated in front of my desk or lounging in the living room. As an individual who spends a significant portion of their day working from home, finding a chair that offers both ergonomic support and unparalleled comfort was crucial, and the Comfort Bliss Chair has exceeded all my expectations.”
“Apalling company, advertising products as 'in stock' and then giving multiple excuses for 10 week delays.
Ordered 4 chairs, delivered in 2 batches. 2 sets of legs are missing and they are refusing to resolve.
If you have similar problems, I suggest you contact Trading Standards (who are already aware), request chargeback from your bank AND send details of your experience to the BBC pro gramme Rip Off Britain to investigate as they need to be exposed.”
“One feature that truly impressed me is its versatility. The adjustable height settings allow me to use it as a coffee table when lounging with friends, or I can raise it up to a comfortable height for working while standing. It's like having multiple tables in one!”
“We had an extremely disappointing experience with our purchase from this company, and I want to share our account in the hope that it can assist others in managing their expectations when dealing with Weilai Concept.
Our choice was the Neekor coffee table, ordered through their website. Upon placing the order, we were promptly informed that the delivery would take 8-12 weeks due to the product's origin in China, which we accepted. Approximately 8 weeks into the waiting period, a gentle nudge via email led to the disclosure of a delivery date. Up to this point, everything seemed reasonable.
However, our satisfaction soon turned into frustration when the delivery team arrived. A large industrial-grade timber crate was deposited in our living room, and they left without assisting my wife (who was home alone) with removing the crate. Our previous experiences with other companies involved furniture assembly and packaging removal, making this stark contrast in service quality quite surprising and disappointing.
After reaching out to Weilai Concept seeking clarification, their response was astonishingly unhelpful. They sent a picture of a hammer, suggesting its use to open the crate and packaging. The situation was exacerbated by the fact that my wife was left to handle this hefty table unaided, considering the risk of injury from nails and splinters. The explanation given for the crate's delivery mode being a preventive measure against damage, while somewhat valid, neglects the fact that other overseas retailers manage to deliver items safely without imposing this burden on customers.
Upon my return home from abroad, approximately 10 days after the table's arrival, we managed to unpack the encased table only to discover a major oversight - the table lacked the attached legs. Despite scouring through drawers and packaging, the legs were nowhere to be found. Further investigation beneath the table yielded no screw holes where the legs could be affixed. Adding to the disappointment, the table displayed prominent scratches along its side. This entire ordeal rendered the entire delivery process subpar and inconsistent with our expectations.
Our attempts to seek assistance from their customer service were met with frustrating delays and, shockingly, a sarcastic response rather than any form of apology. I reached out to them regarding the missing legs on August 12th, and today, on the 15th, we have yet to receive a reply. Beyond the inconvenient delivery and surface scratches, the absence of table legs is a significant issue, fundamentally altering the advertised product. This experience highlights the need for caution when considering an order from Weilai Concept, as appearances can be deceiving, and what is presented may not align with the actual product received.”
“One of the highlights of this coffee table is its versatility. The ample surface area allows me to showcase decorative items, such as vases or books, while still leaving plenty of space for drinks and snacks during gatherings. Additionally, the presence of built-in storage compartments or drawers offers a convenient solution for organizing remote controls, magazines, or other small items.”
“Whether I'm working at my desk, enjoying a book in the living room, or even playing video games, this chair has become my go-to seating choice. Its versatile design allows it to seamlessly fit into any room's decor.”
“Now, let's talk about comfort. This chair has raised the bar for all other chairs I've ever sat in. The cushioning is just perfect – not too firm and not too soft. It cradles me in a way that instantly relieves any tension, making it an ideal spot to unwind after a long day. Whether I'm reading a book, watching my favorite show, or simply enjoying a cup of tea, this chair makes every moment truly enjoyable.”
“The ergonomic design is worth praising as well. The backrest provides excellent lumbar support, promoting a healthy posture even during extended periods of sitting. I can feel the thoughtfulness that went into crafting a chair that not only looks good but also takes care of my well-being.”
“Terrible all round. Product is cheap china bad quality. Customer service is awful they don’t respond and then charge you to return their awful product. Scam!”
“Hello, i ordered 2 armchairs for my balcony. Unfortunatelly delivered 2 armchairs which dont match to each other. Stopped responding to my emails regarding resolution of issue. Unreliable company, stay away”
“I ordered a Gold Nesting Table a few weeks ago,paying £599 for it. I was very impressed with the speed of delivery. However the packaging seemed very old, this table had definitely been returned & re-dispatched. Guess what? It’s a defective piece 😡”
“I ordered the Nordic Shoe Storage, and the problems started from the very beginning. Firstly, it took an excruciating three months for the package to arrive.
When it finally did, I was shocked to find that the shoe storage unit was missing! The package contained screws and storage legs, some storage parts but the main door were missing. To make matters worse, the product's dimensions were completely wrong, measuring a staggering 127.5 cm instead of the specified 64 cm.
I tried contacting the seller multiple times to address the issue, but to my dismay, there was absolutely no response from their end. . I urge other potential buyers to be cautious when considering purchases from Weilai Concept's online store. Their lack of responsiveness, along with the inaccurate sizing and incomplete packages, make them a highly unreliable option.”
“The Deluxe Folding Table's surface is also worth mentioning. It's easy to clean and maintains its elegant appearance even after repeated use. I can confidently place hot dishes on it without worrying about damage, and any spills wipe off effortlessly.”
“The table's design is both elegant and versatile. It seamlessly blends into any room's decor, adding a touch of sophistication to my living space. Its clean lines and modern aesthetics make it a statement piece that never fails to impress my guests.”
“"The Italian-style bookshelf is the perfect blend of functionality and artistic design. The shelves are spacious and can hold numerous books, picture frames, and decor items. The quality is exceptional, and the design is striking — the carved wood detailing and the rich walnut finish make it look like a piece from an Italian art gallery. It has added a sophisticated touch to my study room, making it a space I truly enjoy spending time in.”
