“I ordered 6 kitchen chairs, they said there would be a delay of 6 weeks as they did not have them in stock. When they arrived one chair had a broken leg. The company said they would replace this chair but would take 8-9 weeks to replace. It took over 15 weeks to arrive though Weiliaa, promised on many occasions it was 'on its way'. The chair was poorly made and a different colour. You can not call the company they have no phone number and AI answers most email queries, in my opinion, they are a company that imports from China does not look at whether goods are broken, and are not interested in making good. if you buy from this disreputable company use a credit card so you have protection under the S75 of the Consumer Credit Act.”
“DO NOT USE THIS COMPANY. A table arrived which was a completely different colour to what was on the website.
I have emailed every single day for 14 days trying to return - each response has avoided my request to be sent a returns address and has asked me something entirely random to prolong the conversation to 14 days, where the returns policy has now expired. The WORST customer service I have ever received and a complete scam of a company. AVOID.”
“In terms of functionality, this chair goes above and beyond. It features a 360-degree swivel base, allowing for easy movement and access to various workstations. The smooth-rolling casters glide effortlessly on both hard floors and carpets, further enhancing its versatility and mobility. Additionally, the chair's armrests are adjustable, providing optimal support for your arms and shoulders.”
“One of the standout features of this chair is the adjustable reclining mechanism. With a simple push-back motion, I can effortlessly recline to my desired angle, providing a personalized and customized seating experience. Whether I want to sit upright for focused work or lean back for a quick power nap, the chair adapts to my preferences with ease.”
“The sofa is incredibly comfortable, with plush cushions and ample seating space. Its sleek design adds a touch of sophistication to any room, while the durable construction ensures long-lasting quality. An excellent choice for both relaxation and style.”
“This company is SCAM, did not receive the sofa and can not get any money back, for months, customer service just not replying. Trying to escalate via Trading Standards, do not know if will be able to get anything back. Stay away from this company!”
“I recently acquired the most marvelous addition to my living room—the velvet sofa, and it has exceeded all my expectations. From its impeccable design and outstanding craftsmanship to its unparalleled comfort, this sofa has transformed my living space into a luxurious oasis. Allow me to share my glowing review of this remarkable piece of furniture.”
“Worse company ever! DO NOT BUY FROM THEM! I ordered a desk back in April, the top was damaged in transit. Customer services have gone on radio silence, not even sure if Amy is a real person! 3 months and no refund, beyond a joke really. If you’ve had a bad experience please report them to trading standards and flag with citizens advise! They’ve also delisted themselves from trust pilot, appears this review page is an open forum and there’s some really bad reviews on here, but Weilaiconcept have taken it upon themselves in an attempt to boost their ratings to load FAKE reviews.. They’re really easy to spot, poor English and the images have come straight from a photoshop catalogue! Beyond a joke.. Think there’s a FACEBOOK group that’s gathering momentum, worth checking out!”
“In conclusion, the Tylor Sideboard is a remarkable piece of furniture that combines style, functionality, and durability seamlessly. Its elegant design, ample storage space, and high-quality construction make it an excellent addition to any dining area or living space. If you're looking for a stylish and reliable sideboard that can elevate the look of your room while providing practical storage, I highly recommend considering the Tylor Sideboard.”
“The new unique design sofa set is a true masterpiece, combining modern elegance with utmost comfort. Its striking lines and innovative features create a stunning focal point for any living room, while its plush cushions provide a luxurious seating experience. A must-have for those seeking style and relaxation in one exquisite package.”
“a comfy couch and awesome service!
I am so happy with my couch and ottoman! For someone living on their own, it is easy to put together, super comfortable and sturdy. I love it! I was also so impressed with the service from start to finish - communication was great and it was that easy to order and have delivered. Thank you Koala! I will be purchasing more of your products soon.”
“I recently purchased a sofa set and I am happy. The design is modern and elegant, and the comfort level is exceptional. It has truly transformed my living room into a cozy and stylish space. Highly recommended!”
“First and foremost, the comfort level is unparalleled. The cushions are plush and inviting, offering just the right amount of support. Whether I'm sitting down for a quick chat with friends or indulging in a movie marathon, this sofa embraces me with its heavenly softness. It's like sinking into a cloud every time I sit on it.”
“"The chair I recently purchased has been a game-changer for my home office setup. Not only is it stylish and aesthetically pleasing, but it also offers exceptional comfort and support. The ergonomic design ensures that I can sit for long hours without experiencing any discomfort or fatigue. The padding is plush and cozy, making it a joy to sit in for extended periods. Additionally, the adjustable features allow me to customize the chair to my liking, whether it's the height, armrests, or tilt angle. The chair's build quality is top-notch, with durable materials and a sturdy frame that give me confidence in its longevity. I highly recommend this chair to anyone looking for a perfect blend of comfort, style, and functionality."”
“One of the standout features of this desk is its exceptional build quality. The materials used are of high grade, ensuring durability and longevity. The desk is sturdy and stable, providing a reliable foundation for all my work activities. Even after months of use, it shows no signs of wear and tear, which speaks volumes about its construction.”
“I recently purchased a dining table and I am extremely pleased with my purchase. The table is not only aesthetically pleasing but also of excellent quality. The craftsmanship is outstanding, with attention to detail evident in every aspect. The solid wood construction gives it a sturdy and durable feel, ensuring that it will last for years to come. The design is timeless and fits perfectly with any decor style. The table's size is just right, providing ample space for my family and guests to gather around comfortably. I also appreciate the smooth surface, which makes it easy to clean and maintain. Overall, I highly recommend this dining table for anyone looking to elevate their dining experience with a beautiful and functional centerpiece."”
“Overall, I am extremely pleased with my purchase. This sofa not only provides the comfort I was looking for but also adds a touch of elegance to my living space. If you're in search of a stylish and cozy sofa, I highly recommend giving this one a try.”
“God awful company – Incorrect desk delivered, still haven’t collected, or resent the replacement. Customer services are a joke, no direct dial No. and totally faceless. Have reported Weilai Concept to trading standards and flagged Citizens advise.. DO NOT BUY FROM THEM!”
“A very nice and comfortable chair. Eorth for money. Good built-in quality. Easy to assemble. I ordered one for work from home purpose. Go for it.packed perfect. delivered on time.
good looking, wider and big chair, height is perfect for taller people.”
