Welcome Pickups Reviews

Name: Welcome Pickups
Address: Seven Stars House, 1 Wheler Road, Coventry
Rating: 4.86

4.9 Rating 6,350 Reviews

97 %

of reviewers recommend Welcome Pickups

Company Reviews

Metrics

Info

4.9

Based on 6,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

About Welcome Pickups:

The easiest, friendliest and most personalized travel experience you will ever have | Think of us as your friend on the ground

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Welcome Pickups 5 star review on 24th February 2018

Triono

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice experience and kind driver”

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Posted 3 years ago

Thank you for your review! We look forward to seeing you again in our other destinations. Did you know that we cover more than 66 cities around the globe at the moment? Give us a follow to know more about us, our destinations and to receive offers. We hope to see you again soon! We wish you all the best

Posted 3 years ago

“Using Welcome Pickups was a very refreshing experience. We were traveling in Europe for a cruise. On embarkation and disembarkation days, the port is incredibly busy with thousands of passengers coming and going. Our drivers on both ends were punctual, professional, had access into the port directly adjacent to the ship, and had very clean nice and large vehicles. There were no strings attached. They didn't try to upsell or add extra fees - furthermore, everything was conducted through the app, so we didn't need to get multiple currency. Thank you very much for a great experience - TWICE now!”

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Posted 3 years ago

Thank you for this amazing feedback. We are thrilled to learn that all your Welcome experiences have been so professional and enjoyable. We appreciate your support and we look forward to your next journey with us! We wish you all the best

Posted 3 years ago

“Excellent service, driver was professional, polite and very punctual. Vehicle was clean and new. The driver actually went out of his way to help me when I needed some information on the public transport. Would recommend this company and will use them again. Well done!!”

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Posted 3 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. We wish you many more happy and safe adventures. All the best

Posted 3 years ago

“Good quality, but not cheap”

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Posted 3 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 3 years ago

“Always on time and helpful”

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Posted 3 years ago

Thank you for taking the time to leave a review! We hope you'll use our services again, in any of our other destinations available worldwide. We would love to see you again! We wish you all the best

Posted 3 years ago

“Easy, professional and safe service. As an inexperienced traveller, I was apprehensive as I was travelling alone but Welcome Pickups took the stress out of my transfer in Rome. There was good communication from the initial booking to my drop off. I would definitely use Welcome Pickups again wherever I travel and recommend to others!”

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Posted 3 years ago

Thank you for your review! We couldn't thank you enough for your kind words, trust and support! We look forward to your next trip with us! We wish you all the best

Posted 3 years ago

“Meget let at bruge. Godt og betryggende med beskeder inden. Alt i alt en god oplevelse”

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Posted 3 years ago

Thank you for your review! We couldn't thank you enough for your kind words, trust and support! We look forward to your next trip with us! We wish you all the best

Posted 3 years ago

“Mehmood was ok, the point for meeting was not clear. The trip to the hotel was perfect.”

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Posted 3 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 3 years ago

“Excellente!”

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Posted 3 years ago

Thank you for your review! Discover more about us by following us on social media to get updates, offers and your daily dose of travel inspiration and mostly, don't hesitate to use our services again in one of our 67 destinations worldwide! We wish you all the best

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you for trusting us! We look forward to seeing you again soon! We wish you all the best

Posted 3 years ago

“Mehmood was ok, the point for meeting was not clear. The trip to the hotel was perfect.”

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Posted 3 years ago

Thank you for your 5-star review. We do hope to see you soon again and would like to invite you to follow us on social media to know more about us and our destinations. We wish you all the best

Posted 3 years ago

“Tudo decorreu conforme estabelecido. Óptimo profissionalismo dos condutores envolvidos. Usarei numa próxima deslocação.”

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Posted 3 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Follow us on social media to find out more about us and our services. We wish you all the best

Posted 3 years ago

“Thank you so much friendly and helpful”

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Posted 3 years ago

Thank you for your review! Don't hesitate to use our services again when you and your family visit a city where we operate! We would love to see you again! We wish you all the best

Posted 3 years ago

“Excellent Service. One less thing to worry about when your traveling”

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Posted 3 years ago

Thank you for your rating! We really appreciate your feedback and hope you will use our services again. We wish you all the best

Posted 3 years ago

“Everything was perfect !”

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Posted 3 years ago

Thank you for trusting us! We really appreciate it! We look forward to seeing you again in our other destinations too! We wish you all the best

Posted 3 years ago

“Great service and punctuality.”

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Posted 3 years ago

Thank you for your review! We hope you won't hesitate to use our services again! Follow us on social media to find out more about us and our services. We wish you all the best

Posted 3 years ago

“Eerste keer met welcome pick up gewerkt. Van luchthaven Barcelona naar hotel en vice versa. Vriendelijke perfect Engels sprekende chauffeurs. Zeer behulpzaam. Waren stipt op tijd. Zeker voor herhaling.”

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Posted 3 years ago

Thank you for your 5-star review. We do hope to see you soon again and would like to invite you to follow us on social media to know more about us and our destinations. We wish you all the best

Posted 3 years ago

“Welcome Pickups est à ne surtout pas recommander à quiconque souhaite être à l’heure pour avoir son avion. Flashback : Rendez-vous pris à 4:30 du matin pour être emmené à l’aéroport d’Orly. A 4:32, pas de chauffeur. Tentative pour le joindre au téléphone : pas de réponse et bien sûr pas de call center vers qui se tourner ! A 4:45, message du chauffeur expliquant qu’il est coincé sur l’autoroute du fait d’un accident et me disant de trouver un autre taxi. Il ne s’est pas donné la peine d’appeler et surtout, si il était vraiment bloqué, il aurait du prévenir tout de suite et surtout répondre à l’appel ! En fait, il ne s’est probablement pas réveillé et ses excuses son, à mon sens, en dessous de tout ! De plus, Welcome Pickups propose, en guise de dédommagement, le remboursement de la réservation et un bon de 20 euros sur leur prochain taxi. J’ai loupé mon vol et voilà tout ce qu’ils osent proposer ? Une vaste fumisterie ! Un conseil, fuyez cette compagnie de vtc à toutes jambes !”

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Posted 3 years ago

We are exceptionally disappointed to receive the feedback you have shared following your experience with us. Please let me assure you our team set out to deliver experiences for every customer which are both welcoming and personalised in delivery, however it would seem we have not been able to do this in this instance. A member of our Customer Care team would like to get in touch with you and discuss this with you further. We hope you take the time and send an email to our Customer Care team to resolve this with you and share with them any details about your experience. Our email address is support@welcomepickups.com. We hope to hear from you soon. Thank you

Posted 3 years ago

“exelent service”

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Posted 3 years ago

Thank you for taking the time to leave a review! We do hope you won't hesitate to use our services again in our other destinations available worldwide, we would love to see you again! We wish you all the best

Posted 3 years ago

“Thanks for the service”

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Posted 3 years ago

Thank you for your review. We really appreciate your feedback and hope you will use our services again. All the best

Posted 3 years ago

Welcome Pickups is rated 4.9 based on 6,350 reviews