Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods ordered & delivered next day, kept in contact throughout the whole process of delivery. Brilliant set up & service. 1st class.”

Helpful Report

Posted 10 years ago

“Ordered some Cannondale tools online and they all arrived the very next day - Well packed and for a GREAT price, also in stock too (unlike many other sites) I've used Westbrook before and they are the benchmark for customer service. 10/10 Perfect!”

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Posted 10 years ago

“What a frame and totally what a bike! The best value for Money! I don't want to stop pedaling! Received in GREECE just in three days, safe and sound! Thank you guys, keep up the good work!”

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Posted 10 years ago

“Quick and reliable delivery. Only negative thing was that I had to request the tracking code which wasn't automatically submitted.”

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Posted 10 years ago

“Rear mech hanger for a Trek Madone. Came within a day or so. The hanger was fine, only donwside was that it didn't have any bolts/screws to attach to the frame. Emailed to check but didn't hear back so phoned and apparently rear mech hangers don't come with the bolts/screws anymore.”

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Posted 10 years ago

“Not only were the wheels on offer at a great price but they arrived 18 hours after ordering. Very helpful on the telephone as well, first class service.”

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Posted 10 years ago

“Very easy to find and purchase items I though would be a challenge, but turned out easy as.”

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Posted 10 years ago

“Excellent service, great price & swift delivery. A1.”

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Posted 10 years ago

“Very good product and fast overseas shipment. Thanks”

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Posted 10 years ago

“Overall an average experience, slow dispatch from hope, thus leading to a slow dispatch from Westbrook, when my wheels arrived they had been supplied with the wrong adapters, I phoned to get new ones which still haven't arrived.”

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Posted 10 years ago

“My first time to use westbrook cycles. Will do so again. Very helpfull.”

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Posted 10 years ago

“Excellent service from Westbrook. Unfortunately for them, they were let down by their delivery method, the courier, who tried to deliver to the wrong address. A nice touch that they sent me a photo of the front door that they tried to deliver to, which wasn't my house! Upon receipt of the item, unfortunately I had to send it back, but only to get a different size, my fault on ordering, not Westbrook's. The service and communication I received throughout the return process was excellent. Thank you.”

Helpful Report

Posted 10 years ago

“Not many miles on them yet not to heavy but you can definitely feel them cutting through the air, good increase in speed very happy with them, slight noise from rear when the power is increased maybe the bearing not sure yet”

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Posted 10 years ago

“It takes a lot to impress me these days , well done guys first class product and service ,I,ll certainly be back, Many thanks Paul Donohue”

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Posted 10 years ago

“Great service and fast delivery!”

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Posted 10 years ago

“Very good service, very friendly, very quick and efficient and would recommend them to anyone.”

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Posted 10 years ago

“I was extremely impressed with the speed and efficiency of service. The items arrived the next day and I had all the information I needed to track the progress. I recommend this shop!”

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Posted 10 years ago

“Top class service from placing the order to delivery (overnight and no extra cost!) - Would highly recommend Thank you.”

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Posted 10 years ago

“Excellent product and very fast delivery. Great service, thanks.”

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Posted 10 years ago

“Speedy service, items well packaged!!... very pleased.”

Helpful Report

Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews