Westbrook Cycles Reviews

Name: Westbrook Cycles
Address: Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley, Middlesbrough
Rating: 4.90

4.9 Rating 1,339 Reviews

98 %

of reviewers recommend Westbrook Cycles

4.9

Based on 1,339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01642 710232

Email:

info@westbrookcycles.co.uk

Location:

Unit 9 Ellerbeck Way, Stokesley Business Park, Stokesley
Middlesbrough
TS9 7AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from start to finish. I phoned prior to ordering online and spoke to someone very knowledgeable. The detail on the site was spot on with very fast delivery. I placed the order Sunday afternoon and was riding my new bike by Tuesday afternoon. Usually this service would come at a premium but have to say price was by far the best on the net for this product. Will definitely be using again.”

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Posted 10 years ago

“Excellent service & very prompt delivery”

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Posted 10 years ago

“Top service. Will not hesitate to use again.”

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Posted 10 years ago

“Great offers fast shipping”

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Posted 10 years ago

“The quality of personnel service when making phone call was excellent only issue I would have is the website is not fully compatible with google chrome etc”

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Posted 10 years ago

“Very happy with the service. I phoned up to make sure the product I wanted was the correct size, got a very helpful response there and when I ordered the part online it arrived this morning, very quickly and as described. Would strongly recommend this shop the same way it was recommended to me. RoI customer.”

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Posted 10 years ago

“excellent service, competively priced and extremely fast delivery”

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Posted 10 years ago

“Thanks for the outstanding service- ordered my POC Trabec helmet at 4.00 thursday, arrived by interlink express at 10.15 the following day- the communications, especially with the courier were superb I will definately use westbrook again!”

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Posted 10 years ago

“Cheapest on price and offered cashback, too. Order despatched within 40 minutes of it being placed and delivered the next morning. Can't fault it. (I ordered a Mavic Cosmic Carbone SLS wheel set).”

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Posted 10 years ago

“Best price and next day delivery free, what more is there to say!”

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Posted 10 years ago

“This is the second purchase I've made with/from Westbrook Cycles, the first being my Scott Foil 20 road bike back in September, this was my first road bike and on the day I collected the bike I also got fully kitted out with clothing & equipment, with the deal I got I left the shop feeling that somehow I'd ripped you off As I did then & with my most recent purchase, I find the service (either in the shop & or Online), variety & quality of products, impecable It also has to be said, you have a proper SALE with proper sale prices, unlike some retailers that just sell off the crap or knock off a couple of quid For me, 5 STARS all the way................ Thanks Gary”

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Posted 10 years ago

“Westbrook Cycles were great! Fantastically fast at getting my order out and it was posted with a tracking service so I knew when to be in for delivery. The price was very competitive also. Would definitely use them again!”

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Posted 10 years ago

“Great value and customer service, delivered the bike on the day I needed it. Bike very well packaged, already built, just front wheel and bars to connect. Highly recommend.”

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Posted 10 years ago

“I had to contact the shop to re-arrange the delivery date and they were extremely accommodating and helpful. Prompt delivery within my needs, and the bike was exactly as expected. Would recommend Westbrook to others.”

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Posted 10 years ago

“First class service updated every step of the way would most definitely use this site again and recommend to everyone”

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Posted 10 years ago

“Excellent on-line bike shop with an incredibly wide selection of components. I am a first time customer, and was able to immediately receive delivery to my work address. Some on-line shop will not permit a parcel to be delivered to anywhere other than the cardholder's home address. Westbrook provided a very helpful text and e-mail to keep me informed of the parcel's progress. I am seriously considering changing permanently to Westbrook from my usual supplier, whom I have been shopping with for over 20 years now.”

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Posted 10 years ago

“Best prices I could find and fantastic delivery times. Highly recommended.”

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Posted 10 years ago

“Dealt with a warranty issue with my Scott Scale 10 in super quick time with a great turnaround. Returned bike was packaged better than the original bike. Really happy with the experience and very prompt communication throughout. My only disappointment is that the replacement frame supplied by Scott was a 610 which just isn't as nice visually as the 10 - but thats being very picky and down to Scott. Thanks Westbrook, will happily use you again.”

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Posted 10 years ago

“Exceptional speed of service. Great IT system gives you immediate and accurate updates of your order and exactly when it will arrive. Items dispatched within 5 minutes of making the order.”

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Posted 10 years ago

“Brilliant quick delivery and competitive prices. Will definately use again.”

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Posted 10 years ago

Westbrook Cycles is rated 4.9 based on 1,339 reviews