Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,076 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,076 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not actually fitted or tested the equipment as yet but can’t fault the help and support I’ve had and system design help from Will. Absolutely top notch”

Helpful Report

Posted 3 years ago

Hi Phill, Thank you for your review. I am pleased to hear that we were able to assist you with your purchase. Kind regards, WLED

Posted 3 years ago

“The lights and remote unit were easy to install and work well. However, the service was poor. I phoned and gave order over the phone on a Friday. I was told if I paid extra for next day delivery I should get it Monday. As I needed by Tuesday, I paid to make extra sure it came. When it had not arrived by the following Friday, I phones and was told I should have been told it would not be despatched till the Wednesday so would not be delivered till Thursday. Even so this was now Friday and still not delivered. So I was wrongly advised by Dan who took the order. I said I would not have paid the next day delivery if it would take a week and was told they would refund my extra postage as I did not get the service. Even if it was dispatched on Wednesday should have had it Thursday. Hate to say do not think the person I was chasing on the Friday was even bothered as he said he would refund the extra postage and over a week later has not happened. I know that things can go wrong but not to advice correctly or carry out what they have said is really poor and will put me off from ordering again. Pity as I have used several times and also recommended to others.”

Helpful Report

Posted 3 years ago

Hi Yousuf, Thank you for the review, feedback always helps to make improvements. If a colleague makes a commitment they are entitled to see the whole order through i.e. in this case my colleague should have ensured the order left on time for delivery Monday, if this was not possible a phone call is ideally done to inform the customer. I can only apologized for the mishap. I appreciate this is all in hindsight, however going forward if you do decide to order with us, we will ensure the items leave on a timely manner. My sincere apologies for the inconvenience we have caused yourself. Kind regards, WLED

Posted 3 years ago

“Very Good!!”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for leaving a review. Kind regards, WLED

Posted 3 years ago

“Excellent seller....”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Kind regards, WLED

Posted 3 years ago

“Excellent prompt advice via email regarding the bulbs I required which were good value and delivered quickly.”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards

Posted 3 years ago

“Great prices and extremely helpful staff to answer any questions and give advice.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review, your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Lights are great, delivered quickly too.”

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Posted 3 years ago

Hi Andrew, Thank you for your feedback. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Though I only purchased a sample I have to say I was amazed at the ouput from each bulb. The 3 watt is wuite amazing. I will be ordering more in the future. Communication was faultless, delivery a day early, packaging quite adequate but may be better with a GLASS warng on the pack to reduce risk of crushing. Many thanks, Roy Henderson.”

Helpful Report

Posted 3 years ago

Hi Robert, Thank you for your review. The feedback you have given is greatly appreciated. I will make a note of the points you have made and pass this on to be looked into. If you have any further feedback for us feel free to let us know. Kind regards.

Posted 3 years ago

“Good products at great prices together with speedy delivery, excellent. I did find the search didn't produce results for items that I knew were there. I found what I wanted by going through the menus. The help bot was useful in getting a link to a particular product. Overall very good and I will definitely recommend the company.”

Helpful Report

Posted 3 years ago

Hi, Thank you for your review. Your feedback is greatly appreciated, I am glad to hear you are pleased with the product and the service. If there is anything else we can do for you please do let us know as we are more than happy to help. Kind regard

Posted 3 years ago

“Great service highly recommended”

Helpful Report

Posted 3 years ago

Hi Lisa, Thank you for your review. King regards

Posted 3 years ago

“Found what I wanted and delivery was well packaged and prompt.”

Helpful Report

Posted 3 years ago

Hi Andrew, Thank you for your review. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Very pleased with the LED Lights. The advice from the online chat was very helpful and delivery was quick.”

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Posted 3 years ago

Hi Stephen, Thank you for review. I am pleased to see that they are working great for you, thank you for attaching an image. Kind regards

Posted 3 years ago

“Thank you so much for very helpful service am so pleased with my purchase”

Helpful Report

Posted 3 years ago

Hi Amaranda, Thank you for your review. I am glad to hear that you are happy with our service and products. If there is anything else we can do for you fell free to contact us. Kind regards

Posted 3 years ago

“Never disappointed with price or delivery speed”

Helpful Report

Posted 3 years ago

Hi Tim, Thank you for your review. I am pleased to here that you are satisfied with the services given. Kind regards.

Posted 3 years ago

“Easy website to navigate & I found the bulb I wanted, which was great as was struggling to find it elsewhere. I was kept informed & delivery was prompt.”

Helpful Report

Posted 3 years ago

Hi Nicola, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards.

Posted 3 years ago

“Excellent dimming lights! They work perfectly and are extremely bright on full power!”

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Posted 3 years ago

Hi Abdul, Thank you for your review. The feedback you have given is greatly appreciated. If there is anything further we can do for you please do let us know. Kind regards.

Posted 3 years ago

“Have used WLED a few times now and found them to be very competitive and efficient in processing orders.”

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Posted 3 years ago

Hi, Thank you for your review. The feedback you have given is greatly appreciated. Kind regards

Posted 3 years ago

“Led lights with driver did not work. Drivers were dodgy. Taken me 6 emails to explain that we had to use lights kn bathroom but bought a new driver. Asked for cost of driver to be refunded. They want lights back but that's now not feasible as they are in ceiling which has been decorated. Took over 3 days from initial contact to get a response. As 2 of the 3 drivers we originally ordered did not work obviously shoddy goods.”

Helpful Report

Posted 3 years ago

Hi Sheila, Thank you for bringing this to my attention. I apologise that you have had faults with the drivers. We are happy to refund them if you are able to send them back on the prepaid label that we have provided. We would also have been able to replace the drivers with working ones if you had contacted us when the issue arose as it is easier to resolve if we are told as soon as the issue happens. Please contact us on 01163214120 so that we can resolve this issue. Kind regards, Customer services.

Posted 3 years ago

“online ordering is so easy I found what I wanted, delivery was efficient”

Helpful Report

Posted 3 years ago

Hi Douglas, Thank you for your review. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

“Excellent product at a very reasonable price. Delivery incredibly quick. I would thoroughly recommend this company to others.”

Helpful Report

Posted 3 years ago

Hi Simon, Thank you for your review. Your feedback is greatly appreciated. Kind regards

Posted 3 years ago

Wholesale LED Lights is rated 4.4 based on 5,076 reviews