Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Complaints not responded to even after email with photo of damaged tubes sent .”

Helpful Report

Posted 4 years ago

“Not installed yet but I'm 100% sure it'll fit in my existing one!”

Helpful Report

Posted 4 years ago

“HORRIFIC! Wrong product arrived and missing items! Trying to return it they won’t except it unless print a return label which 7 times I’ve asked for!! AND IM STILL ASKING! I want my £190 pounds back! Complete scam! DONT USE THIS COMPANY”

Helpful Report

Posted 4 years ago

“Arrived more than week late. Poor quality product. Mine has dent on the body and scratches on the glass. Can’t be bothered to call this company. Really disappointed. Not recommended.”

Helpful Report

Posted 4 years ago

“Despite a previous order not being delivered (see previous review) I decided to give the company a 2nd chance. Place an order for an LED floodlight on 5/1/20 and paid extra for 24 hour shipping. No light had been delivered by 8/1/20 so I emailed chasing. No response. Still no light or response by 13/1/20 so emailed to cancel the order. As at today 15/1/20 still no light or response but on logging into my account it seems the order has been closed and a refund processed. The refund has not yet appeared in my bank. Even assuming it does not a single email telling me that there was a problem with the order or responding to my emails.”

Helpful Report

Posted 4 years ago

“Ordered a LED floodlight on 27/12/19. No sign of it by 2/1/20 and no contact to report any problem. I therefore emailed to ask where it was - electrician arriving 3/1/20. No response so sourced light elsewhere and emailed to cancel order. On 4/1/20 received a reply that they had been closed over Christmas and New Year and they would refund order. No notification of this on website or in order email or even in out of office when emailed on 2/1/20 or 3/1/20. Also an e-commerce site that closes completely over Christmas and New Year?!”

Helpful Report

Posted 4 years ago

“Thanks very much for responding So quickly with corresponding requests for return of my payment for a product that was out of stock Looking forward to feature purchases with your company. Mr dt jones”

Helpful Report

Posted 4 years ago

“Online ordering was straightforward and delivery (even the free option) was very quick. I had one question about the light which was answered with a very quick phone call.”

Helpful Report

Posted 4 years ago

“I ordered 4 metres of waterproof strip light and 2 right angle corner connectors. The clips for the connectors do not fit over the LEDs., I think that is very poor”

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Posted 4 years ago

“A good range of LED lights offered to replace many old-style bulbs. Good service and price.”

Helpful Report

Posted 4 years ago

“Purchased a light 2 weeks before Christmas as I needed it before Christmas. Upon chasing Wholesale lights in the New Year I was advised the light was discontinued but no one bothered to call me to notify me at the time if the order! However, I then received the light 2 days after. I like the light but defintely was not happy with the service received. When I then complained I was given no explanation. Personally would not use Wholesale lights again due to the bad customer service.”

Helpful Report

Posted 4 years ago

“Delighted with the Purchase from LED, I had been looking at the lights for a few weeks and finally found them at LED for a fantastic price. Ordered at 16.00hrs and arrived the next day. Great service and would definitely recommend”

Helpful Report

Posted 4 years ago

“Very pleased with the excellent fit & ease of connecting to existing wiring Units very light and an excellent spread of light. Great replacement for the old Fluorescent units highly recommendable.”

Wholesale LED Lights 5 star review on 11th January 2020

Helpful Report

Posted 4 years ago

“Goods arrived on time and was as advertised. Please would use them again.”

Helpful Report

Posted 4 years ago

“To be honest I didn't know what I was buying and thought it would be suitable. I've had an electrician in, who assures me this is not suitable for my mobile home. I've written and asked if I can return it, and haven't heard a word from you.”

Helpful Report

Posted 4 years ago

“Prompt delivery of the lamp unit which is now up and running. The pidgin English on the loose attachment was reasonably understandable though I did benefit from my experience fitting one of your similar units”

Helpful Report

Posted 4 years ago

“Unbelievably poor service. After a week of waiting for delivery I decided to phone to ask why there was a delay. Told they are waiting for some bulbs. I explained the electrician was waiting to install light fittings. So I asked for a refund, which they agreed to. A week later, my cancelled delivery arrives. No refund. I then phoned to explain that I had already cancelled delivery and was told not to accept delivery, then I was also told I would be refunded with items that were not instock, which I havent to date. After returning the goods unopened I then receive a phone call asking why I had returned the items and had to go through the whole story again. This guy said he would refund immediately, no apologies, and I still have not received the refund for either. Just another point, they claim to be competitive but in fact my local electrical wholesaler/retailer had everything in stock and beat their price by £10 without discounting, so beware.”

Helpful Report

Posted 4 years ago

“Great service arrived within a few days (New Year was in between) a replacement for one that had stopped working, guess the PIR sensor had gone, so easily installed.”

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Posted 4 years ago

“I ordered for next day delivery and 4 working days later it still has not arrived.”

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Posted 4 years ago

“Always very good and quick delivery”

Helpful Report

Posted 4 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews