Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

Write Your review

Tell us how Wholesale LED Lights made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, delivered on time. Product as described on the website.”

Helpful Report

Posted 7 years ago

“Good products and service”

Helpful Report

Posted 7 years ago

“you told me that the maximum "on-time" was 2 minutes. I am pleased to say is more than that”

Helpful Report

Posted 7 years ago

“Everything was as ordered and delivered very quickly. All in all a 1st class service.”

Helpful Report

Posted 7 years ago

“Excellent service and quality”

Helpful Report

Posted 7 years ago

“OK, so a few of the bulbs (3) in the order (57 items) where the wrong colour "warm white" instead of the "cool white" that was ordered. A couple of the bulbs where not working and we had to get them replaced. All of this was easy to do and happened in a couple of days, with the replacements (you have top pay for the return postage yourself, btw ...) tuning up after a few days. However, we were only shipped about half the entire order the remaining items were not shipped (even though the website clearly said they has a quantity "in stock" at the time of ordering.) We we're told this, they company took all the money upfront and then scribbled a hand written line on the delivery notice in the box saying we had to wait for the rest of the order to "come in" before it could be shipped out to us. Now, In our case getting those 26 outstanding bulbs took just under six weeks. I had to chase constantly for updates, often being told "they will be shipped to you by the end of the week" - only to go through the same process the next week and the next week and next. Contact by email or telephone really makes no difference to the outcome, and you are never told that they won't be shipping - the end of the week just comes and goes and nothing arrives. The bulbs themselves are great, high quality product, the communication from WLED not the best, if you don't chase, you don't hear, anything about your order not being shipped as promised / written. The company is obviously beholden to its suppliers for the bulbs and can't ship what it does not have in stock, but they could at least make some attempt at keeping you informed when things are not going as planned.... They really should also only take the money when the good are being shipped out to you, not before they buy them from whoever their suppliers are. I should have saved a lot of hassle and gone direct to the producers of the bulbs. A great Product, Poor levels of customer communication and contact. slightly annoyed that they took all the money up front then gave a slightly less than average service.”

Helpful Report

Posted 7 years ago

“Excellent product,quick delivery,and great service.Will certainly use the site again,many thanks. R.Forsyth.”

Helpful Report

Posted 7 years ago

“TELL THEM WHAT YOU NEED AND THEY PROVIDE. THAT SAYS IT ALL.”

Helpful Report

Posted 7 years ago

“Very good service and excellent light fitting.”

Helpful Report

Posted 7 years ago

“Although the house number was incorrect the light did arrive within the time frame. The light is what I was looking for.”

Helpful Report

Posted 7 years ago

“The contractor let me down twice with appointments. The job has now been completed to my satisfaction. The light is rated as 100watts but only uses 10 watts of power. The actual brightness is nothing like 100watts. I have not taken any pictures yet. Ken Holmes.”

Helpful Report

Posted 7 years ago

“Very friendly staff who were very efficient. After an explanation of our requirements their advice was very helpful. Came away with the light we had agreed would meet our needs. Have been very pleased with the result.”

Helpful Report

Posted 7 years ago

“Very good lights at a great price. Prompt delivery and good communication.”

Helpful Report

Posted 7 years ago

“Service brilliant. We had a problem, it was sorted straight away by a very helpful person”

Helpful Report

Posted 7 years ago

“Goods arrived on time and all OK”

Helpful Report

Posted 7 years ago

“Had a problem with a single bulb from a bundle offer - easily changed - after sales excellant”

Helpful Report

Posted 7 years ago

“Light arrived on time , easy to fit , but came with no instructions , how to adjust length of time light was on. in fact no instructions at all . common sense not as common as expected for all”

Helpful Report

Posted 7 years ago

“Really pleased with the LED security lights. Impressive light output. Very controllable. Had to wait a week or so because units were out of stock. Phoned about delay and was reassured by speaking to a member of staff. An email indicating that ordered items were out of stock would have improved customer interaction.”

Helpful Report

Posted 7 years ago

“Great site very helpful”

Helpful Report

Posted 7 years ago

“Very pleased with Internet discription and good quality goods service”

Helpful Report

Posted 7 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews