Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website good but was not sure why the strip lights are not quoted by the metre. A quick call to the advice line soon sorted me out explaining that 5959smd equates to 1 metre and the quantity requested (i.e. 3) equates to 3 metres. Agent then went on to UPSELL me to include channels and diffusers VER HAPPY at this stage - let down by your chosen courier. Diffusers arrived Monday AM but still waiting for the lighting bits to go with them.”

Helpful Report

Posted 9 years ago

Hi Graham, I have had a look into this and it says that your order was dispatched on the same day and has been delivered. If you haven't received it then could please call us on 0116 321 4120 and we can try and resolve the situation. Kind Regards, George

Posted 9 years ago

“I bought this lamp to replace halogen laps fitted to cabinet down lighters in my bathroom. This was my attempt to "go green" the trouble was that they were too big and would not fit. So the money was wasted. If you are thinking of buying any sort of replacement lamp that is not a direct replacement then try to fit one first before you buy. Mind you I don't know where you could get one to try it in the first place. BEWARE!”

Helpful Report

Posted 9 years ago

Hi, you are able to buy one bulb to try if needed. On the site we do try and give full specs that do give you the size of the bulbs. We also offer a 28 day exchange or refund. Please do get intouch and we can help resolve this and get you some more bulbs out that will fit. Tell 0116 321 4120

Posted 9 years ago

“Ordered 1 dimmer switch on the 20th of March 2015. Charged 4 times for the switch and still waiting for delivery on the 29th despite paying for 48 hour delivery.”

Helpful Report

Posted 9 years ago

“The high-bay lamp ordered was not well-packed. As a result the shade/reflector was dented when it arrived. As this lamp will be in an outhouse and suspended quite high up so the dent won't matter too much. I know I could probably ask for it to be replaced but I can't spare the time. None the less, items should not arrive damage for want of extra bubble wrap. If not for the poor packing this order would have merited a good or even very good rating.”

Helpful Report

Posted 9 years ago

“Yes I did email one person his name is Thom. Yes he was helpful but I ordered the switch a fortnight ago and still have not received it. He told me we do not stock all switches if that was the case and written on there website I would have ordered it elsewhere.”

Helpful Report

Posted 9 years ago

“bought LED spot lights GU10, however, they were longer than the standard ones so did not fit into the ceiling fittings at all. I kept them for use with other lights where the length of the lightbulb is not an issue.”

Helpful Report

Posted 9 years ago

“Can't comment on the goods as they have not yet been delivered. Clearly the delivery service is below par.”

Helpful Report

Posted 9 years ago

“Can't give proper feedback as the product we ordered over a week ago has still not arrived. We requested 48hr delivery, as we are having a kitchen installed. I called yesterday and was told the item would be delivered yesterday and today I was given the same information, i.e. that it would be delivered today. Everyone we spoke to was nice, but we still don't have the paid for items and so I consider this a very poor service. Michael Johnson”

Helpful Report

Posted 9 years ago

“Ordered a outside led light by phone, paid by card, after waiting a week i contacted them to be told they were out of stock but would be in soon, 4 days later it arrived, so a bit of honesty when ordering would be good then i could have gone to a another supplier”

Helpful Report

Posted 9 years ago

“Delivery was quick, unfotunaltely two the 10 lights that I have bought do not work. Awaiting a call back tp report it and see how to have the faulty lights replace. Thanks”

Helpful Report

Posted 9 years ago

“Havent receive goods yet can you please chase”

Helpful Report

Posted 9 years ago

“I've given them 2 stars purely based on their delivery. Their website says orders placed before 4.00pm are dispatched the same day (as long as the goods are in stock) I ordered an 'in stock' LED outdoor floodlight, but it took a phone call to chase them up before the item was dispatched. It took over a week to get the item. Not at all good.”

Helpful Report

Posted 9 years ago

“Ordered 12 x gu10 replacements, 2x e27, single gang dimmer, double gang dimmer and remote. Although quality of parts looks ok, a 3 week wait for all the parts to arrive, with various excuses and to many 'it will be there tomorrow' , will make me think twice about using again.”

Helpful Report

Posted 9 years ago

“Its been a week and it hasn't arrived yet??”

Helpful Report

Posted 9 years ago

“Ordered on Thursday 28/11/14 with expected delivery by Monday 1/12/14. Had to chase on Monday asking where light was, it was then despatched on Tuesday 2/12/14 for delivery on Thursday 4/12/14. Overall not impressed.”

Helpful Report

Posted 9 years ago

“I placed an order for "in stock" items and after waiting 2 weeks i received an email asking to review this company. At this time i had not even received the goods i had ordered. Item's arrived nearly a month after the order was placed,in my humble opinion not good enough.”

Helpful Report

Posted 9 years ago

“Delivery performance was very poor. After a week I was given a new delivery promise which was not kept. Firstly the light fittings were out of stock and then the bulbs. The bulbs were substituted for a different type and the order eventually arrived after about 2 weeks. I had to do all the chasing. Never was I called to up-date me with progress. The invoice sent with goods was incorrect, showing the originally selected bulbs and not the replacement (as was this request for a review). The tracking system on the website did not work since it always showed "processing" even after the goods had been dispatched. The lights work well. I believe the hole in the ceiling should be slightly larger than the specified 65mm since several time when pushing the fitting through the hole the spring clip became detached from the fitting. I was promised a 15% Christmas discount but to date this has not been paid to my credit card account.”

Helpful Report

Posted 9 years ago

“I've ordered from you before and the service was very good. However this time the order took about 3 weeks to arrive. I phoned on two occasions and was given a polite and reasonable explanation, but it would have been nicer to have been given an update without prompting for that much of a delay.”

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Posted 9 years ago

“Our item has not been delivered”

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Posted 9 years ago

“Had to buy another light to replace the one that broke in my kitchen within the warranty period. Contacted the company over and over again to arrange replacement and after several phone calls and emails, I gave up. Needed one more to match my kitchen - but won't be furnishing the whole house. Speedy delivery, poor after sales service.”

Helpful Report

Posted 9 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews