Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,075 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,075 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 5 star review on 2nd October 2021

134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Usually items purchased on line are delivered very rapidly.In this case delivery was many weeks from order placement.There was no notification on the website that the item was out of stock or special purchase and no advice from the supplier that this was the case until I queried why we had not received it. The item once received was functional but its plastic manufacture was disappointing and the flimsy backplate was difficult to fix flush to the wall.”

Helpful Report

Posted 8 years ago

Hi, Mr Willis, Here at Wholesale LED lights We endeavour to keep all our customers happy but on this occasion it feels that you haven’t had the best experience with ourselves and we can only sincerely apologize about this. We can confirm that special order items do take a few extra days for delivery and this is communicated via email. If you feel that you are not satisfied with this product, Please call our customer service team who will be happy to assist you further with your replacement/return options. Kind regards, Reviews Team

Posted 8 years ago

“Excellent service delivered on time All fitted and working”

Helpful Report

Posted 8 years ago

“Just what I ordered and have hard them before 2012 last time I had them”

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Posted 8 years ago

“FIRST & LAST PURCHASE FROM THIS COMPANY!!!! Bought an led compatable dimmer switch & 5 led's to go with it had problems programming the dimmer switch contacted wholesale led lights to ask advise they didn't want to know they said if I have a problem with the switch take it up with the manufacturer. Basically they don't work together had to put regular switch back very disappointed”

Helpful Report

Posted 8 years ago

Hi James, Firstly, I do apologize about the issues you have experienced, Our customer service team is always here to help you, as you feel that someone may not have dealt with your query in the right manner I can only apologize, Furthermore with regards to the Varilight dimmer switches it would be advisable to speak to Varilight directly as they would be able to give you more information, alternatively We are more than happy to speak to them on your behalf to resolve the issues you are experiencing. Kind regards, Reviews Team

Posted 8 years ago

“Everything was fine and also good to speak to someone if you want advice and they are English!”

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Posted 8 years ago

“very pleased with product, and with the service brian.”

Helpful Report

Posted 8 years ago

“The whole team at Wholesale LED lights were extremely helpful, knowledgable and ensured that my order was delivered on time, great service from a great team, thank you!”

Helpful Report

Posted 8 years ago

“Great service. Very quick order turn around and good customer service over the phone. The key reason that I bought from Mirrorstone is their website. It is clear, easy to navigate and has good product descriptions that are consistent against each product, making comparison very easy.”

Helpful Report

Posted 8 years ago

“Quick efficient service, especially as we needed the items delivered to Ireland - postage extremely reasonable as companies can charge silly prices.”

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Posted 8 years ago

“Excellent product, especially the brushed chrome effect. We purchased to add some ambience to our bathroom and they work perfectly - particularly as they are waterproof.”

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Posted 8 years ago

“Poor brightness, on didn't work on arrival, another half the less failed within a few hours”

Helpful Report

Posted 8 years ago

Hi Mr Magee It looks like the items your order were damaged in transit. We can issue replacements for you. Kind Regards Reviews Team

Posted 8 years ago

“Ordered the dusk to dawn light. When put together to put on the outside wall it does not lie flush. This is a safety risk when it rains. There is no earth cable either? Very disappointed.”

Helpful Report

Posted 8 years ago

Hi Jayne, We have contacted the supplier of the product in question regarding the concerns you have raised in your review. They have sent back the following information regarding the product: Ø This item is a class II product and does not require an earth connection. Ø There is a back plate housing with a rubber gasket that provides the IP rating (waterproofing) Ø There is a 2mm tolerance between the back plate housing and the back plate this allows for mounting on surfaces that are uneven (stone / render / pebbledash etc.) I hope this information helps to alleviate the concerns you have about the product. If I could be of any further assistance, please do let me know, Kind regards, Raj

Posted 8 years ago

“Wrong order sent. Sent an email and had no reply. Left a message for a call back and had no reply. Totally inadequate service and very irritated by zero customer service.”

Helpful Report

Posted 8 years ago

Hi Mr Walmsley Please contact our sales manager regarding your issue. We would like to get this resolved for you. Kind Regards Reviews Team

Posted 8 years ago

“Delivered on time and no problems fitting. Great stuff. Cheers.”

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Posted 8 years ago

“Products are good quality and value, but processing of orders is slow i.e. Ordered fist thing Monday morning not processed for delivery until Wed pm arrived on Friday.”

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Posted 8 years ago

“ordered P I R ON A 48hr never received it tel 5 days later '”

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Posted 8 years ago

Hi Mr Knight The product you ordered are special order items. which need at least 2-3 working days to come into our dispatch centre. this information is stated on our website. Kind Regards Reviews Team.

Posted 8 years ago

“Quick efficient site for LED lights... always a quick response. Have over a period of 5 years changed all my lights to LEDs from Wholesale LED lights and never had any problems.”

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Posted 8 years ago

“Good web site, efficient service. Thank you.”

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Posted 8 years ago

“Paid for 24 hr delivery the last 2 times and it's been 48 and 72 , poor really”

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Posted 8 years ago

“Very pleased with the three types of bulbs except the warm white does not seem that warm. I am returning some of them as it may be a mistake. We'll see how they do.”

Helpful Report

Posted 8 years ago

Wholesale LED Lights is rated 4.4 based on 5,075 reviews