Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

Write Your review

Tell us how Wightlink LTD made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team were friendly and very helpful, crossing on time, thank-you.”

Helpful Report

Posted 1 year ago

“Service largely fine, pricing a real issue. Facilities at Yarmouth disappointing.”

Helpful Report

Posted 1 year ago

“We really enjoyed our trip with Wightlink”

Helpful Report

Posted 1 year ago

“First time use and trouble free. Freindly staff as well.”

Helpful Report

Posted 1 year ago

“Ferry on time, easy check-in”

Helpful Report

Posted 1 year ago

“Great service,friendly staff,”

Helpful Report

Posted 1 year ago

“Brilliant. , quick and easy boarding , we were put on the earlier sailing as there was space and we were early for our ferry without even asking . Amazing service and happy, friendly staff .”

Helpful Report

Posted 1 year ago

“Very nice trip from Lymington to Yarmouth. The cost of the crossing and return was stupidly expensive, a total rip off. Totally ridiculous..... Over £200 to go over and come back next day....... We stayed over night, the cost was. more than the very nice hotel we stayed in on the Island. It will be very unlikely that we will take the car over again.”

Helpful Report

Posted 1 year ago

“A brilliant service which is almost solely under a single occupier I do find it find that in times of financial crisis for everybody that they jump the prices up when maintaining off peak prices would help out a lot of people and bring more business your way.”

Helpful Report

Posted 1 year ago

“Fantastic service. Friendly staff. Would definitely recommend. Look forward to booking our next holiday with you.”

Helpful Report

Posted 1 year ago

“It had a great view and the inside area was clean and had good staff members.”

Helpful Report

Posted 1 year ago

“Easy to use, friendly website; lots of sailings available, kept updated beforehand and reminders sent. On the day we came a bit early and were lucky enough to catch an earlier sailing which was good as it's not easy to predict the traffic to the port on the day. Although all the sailing documents were available it was a breeze to go through as it was all automated and yet very people orientated which was good to know. Just so simple!”

Helpful Report

Posted 1 year ago

“Great service. Really fast. Quick boarding. Hassle free.”

Wightlink LTD 5 star review on 13th August 2023

Helpful Report

Posted 1 year ago

“We have now been travelling on Wightlink for several years and have never encountered any real problems. Once we were delayed for a short spell with a mechanical breakdown, the staff were very friendly offering us drinks with a discount on the next crossing. The grandchildren get excited when travelling on the ferry enjoying the view and exploring the ship.Staff have always been polite and attentive.”

Helpful Report

Posted 1 year ago

“Ports are clean and presentable, ferries are also clean and well presented. Staff friendly. Pleasure to sail with.”

Helpful Report

Posted 1 year ago

“Love traveling with Wightlink, great ships and staff.”

Helpful Report

Posted 1 year ago

“On time & very clean Staff helpful”

Helpful Report

Posted 1 year ago

“Excellent service.”

Helpful Report

Posted 1 year ago

“First-class”

Helpful Report

Posted 1 year ago

“Excellent service with good customer experience focus. Easy to navigate the website, reasonably priced and prompt sailing times”

Helpful Report

Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews