Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Caught up in traffic whilst travelling down the Portsmouth had to contact Wightlink regarding booking has we would not make the sailing. The lady we spoke to (wish I'd taken her name) went above and beyond in helping us 10/10 to that lady and thank you Wightlink”

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Posted 1 year ago

“Great experience and good service!”

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Posted 1 year ago

“A very pleasurable experience, very straightforward and easy to get onboard the ferry. Wight Link seem to be very well organised. Due to unforeseen circumstances we had to delay our departure until the next day which happened to be cheaper. A refund of the amount was very quickly forthcoming. We arrived at the ferry terminal early and instead of having to wait for the next ferry as per our ticket they put us straight onto the waiting earlier one. Definitely five stars.”

Wightlink LTD 5 star review on 6th June 2023

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Posted 1 year ago

“Great service. Friendly, helpful staff.”

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Posted 1 year ago

“Great service and quick and smooth boarding and de boarding process. Friendly and helpful staff at all points of the process.”

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Posted 1 year ago

“Nothing wrong with the boats or service provided, but quite frankly the prices are gross. I can travel across the channel for less.”

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Posted 1 year ago

“Quick, easy and flexible”

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Posted 1 year ago

“Ferry's clean and tidy, staff polite and friendly. Looking forward to next years trip”

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Posted 1 year ago

“Great staff. Great service.”

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Posted 1 year ago

“Excellent service, but at nearly £200 for a return , so expensive.”

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Posted 1 year ago

“Using the push bike was made easy thanks. 🙂”

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Posted 1 year ago

“We have never had a bad experience with whitelink. Although we do feel that the prices of the ferry are a bit steep for everyone's pocket. Most expensive ferry ride you will ever go on for the length of your journey.”

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Posted 1 year ago

“Perfect start to a perfect day. Friendly staff. On time, smooth crissing”

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Posted 1 year ago

“Perfect start to a perfect day. Friendly staff. On time, smooth crissing”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very much loved trip”

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Posted 1 year ago

“Always helpful, always reliable. All staff (shore and ferry)on Lymington Yarmouth run exceptionally and consistently efficient, kindly, and helpful.”

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Posted 1 year ago

“Great service to the beautiful iow”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“A first class service”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews