Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was amazed at how slick and efficient the boarding process was. The whole experience was amazing.”

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Posted 1 year ago

“I was amazed at how slick and efficient the boarding process was. The whole experience was amazing.”

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Posted 1 year ago

“The service is excellent plenty of side room for my car , Easy on and off the ferry friendly staff”

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Posted 1 year ago

“Excellent service, very well organised and highly helpful”

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Posted 1 year ago

“very good service”

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Posted 1 year ago

“Buy your tickets online so easy(and I am not very computer savvy)”

Wightlink LTD 5 star review on 4th September 2023

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Posted 1 year ago

“Excellent service, prompt and no messing around. Good job well done.”

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Posted 1 year ago

“Very good service on both journeys.”

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Posted 1 year ago

“Easy to book, all straight forward, and easy to amend booking without any extra fees, just great”

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Posted 1 year ago

“Great service. Bonus was seeing HMS Prince of Wales leaving Portsmouth”

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Posted 1 year ago

“Always good and on time. Staff very friendly. Great service”

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Posted 1 year ago

“Quick easy journey loaded earlier than our time,cars on and off very quickly.”

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Posted 1 year ago

“Very good service throughout. Easy to book, priority boarding & disembarking worked well. Crossings were timely and staff friendly & helpful.”

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Posted 1 year ago

“Wightlink were so helpful regarding our accessible travel requests. We were located right by the lift to the passenger decks with extra space for my husband to get out of the car. Staff were very kind and could not do enough to help.”

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Posted 1 year ago

“Booking is easy online but, as you already know, your prices are absolutely ridiculously high. I travel often to see my elderly mum on the island but we are separated more than we should be by your prices. Your strap line of bringing families together should be "keeping families apart" because I would travel much more often if you reduced your fare to a more affordable level. Most crossings I have done over the summer have been half empty. I remember 10 or 15 years ago the ferries would be rammed full with the decks heaving with visitors. You are turning people away from holidaying on the island with your prices.”

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Posted 1 year ago

“Very good crossing on our last visit.”

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Posted 1 year ago

“Brilliant in every aspect”

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Posted 1 year ago

“Very friendly staff and a pleasant trip.”

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Posted 1 year ago

“Very fast check in great staff clean boats perfect !!”

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Posted 1 year ago

“Great service, very flexible, good value for money, but be aware it’s card only, no cash”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews