Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely large clean ferry, lots of comfortable outdoor seating so great in the summer. Good toilet and café facilities all together I had a lovely experience.”

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Posted 1 year ago

“Very accommodating when I arrived early for ferry”

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Posted 1 year ago

“Amazing service, easy travel, no complaints whatsoever.”

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Posted 1 year ago

“We really enjoyed our trip from Lymington to Yarmouth , would definately recccomend, looking forward to the next time.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Won't be using again as booked to Lymington to Yarmouth return I'd double checked my booking only to be told when I got there the tickets were wrong way round the guy at reception told us it's not our fault its wightlinks but still had to pay another 150 pounds also then they cudnt get us back on our ferry home cost us another 150 pounds plus a hotel for the night”

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Posted 1 year ago

“Once again nothing to complain about, both ways ferry on time and smooth loading and unloading. Thank you”

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Posted 1 year ago

“Very friendly crew”

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Posted 1 year ago

“An eye wateringly expensive ferry service”

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Posted 1 year ago

“On time, well organised and dependable.”

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Posted 1 year ago

“Punctual. Good to book foot passengers. Comfortable crossing. Regular crossings.”

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Posted 1 year ago

“Always a great service with wightlink”

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Posted 1 year ago

“i always look forward to my trip on the ferry. We find the service efficient and professional.”

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Posted 1 year ago

“Easy to book and excellent communication.”

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Posted 1 year ago

“Great crossing with lovely views, really helpful staff, easy to change things”

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Posted 1 year ago

“Great ferry company but the prices around the Isle of Wight festival are extortionate”

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Posted 1 year ago

“All ran on schedule, staff very friendly and efficient.”

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Posted 1 year ago

“Service good from people to timetable but unfortunately the costs are becoming prohibitive otherwise I would have rated higher”

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Posted 1 year ago

“Brilliant experience from start to finish.”

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Posted 1 year ago

“30 seconds after getting of the train at Portsmouth Harbour you walk and find yourself in the Wight Link Terminal. Bright, clean and comfortable. As the boat arrives for departure the efficient staff check you in with their state of art hand held machines. On boarding there there are lots of comfortable chairs inside but I always like to go onto the open top deck unless the weather is bad. The departures are always on time and the crossing quick with lovely view of the harbour and the Island as you approach. On docking at Ryde, a smooth, quick operation and then we leave the boat to start our trip on the Island. FIRST CLASS OPERATION/ SERVICE.”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews