Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,028 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,028 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

Posted 1 year ago

“Lymington to Yarmouth stretch with just our bikes - only 30 mins. The crew were so friendly, very upbeat and we had just enough time for a cuppa whilst watching the views pass by. Great seating inside and out. Really enjoyed it.”

Wightlink LTD 5 star review on 4th July 2023

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Posted 1 year ago

“Lovely but expensive.”

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Posted 1 year ago

“Easy booking and check in. No issues at all.”

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Posted 1 year ago

“Fast and safe.”

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Posted 1 year ago

“If you get to travel on Victoria of Wight you'll get a more comfortable and generally nicer crossing than other ferries. However extremely over priced when you can get to France for less.”

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Posted 1 year ago

“Quick and easy to load the car into the ferry. Very friendly staff all through the short crossing. Great sandwiches 😊”

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Posted 1 year ago

“Really enjoyed my experience on Wightlink, efficient and easy. 22 minutes was impressive also. I easily changed the time of my return journey also. I shall definitely use the Wightlink again 👌🏽.”

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Posted 1 year ago

“Great service & staff”

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Posted 1 year ago

“Excellent service & friendly staff”

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Posted 1 year ago

“Great experience from beginning to end. Nice simple check in on arrival at terminal, good facilities at terminal and on board the ferry.”

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Posted 1 year ago

“Finding that somehow 2 identical payments for the same days ferry bookings had been taken out of my bank account I sent a message to the Contact Us Team at Wightlink Today I had 2 responses from the team, who agreed there had been 2 payments for the same dates, ferries and their routes. As a result they'd instigated an immediate refund of the amount, and looked forward to seeing me use their service to and from the IOW. This quick response shows that the Wightlink is a company that values its customers, and goes the extra mile in its customer care policy. We'll done, plus a big THANK YOU, from a elderly War Pensioner who makes the long drive down to the island, from his home in the Highlands of Scotland to visit his niece, sometimes like this year twice, whilst also bringing down more items from his large collection of military items and reference books etc.”

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Posted 1 year ago

“Everything went to plan, ferry on time, staff friendly. Only gripe, a bit expensive for such a short crossing”

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Posted 1 year ago

“Good service & on time.”

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Posted 1 year ago

“Great experience from beginning to end. Nice simple check in on arrival at terminal, good facilities at terminal and on board the ferry.”

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Posted 1 year ago

“I use this service to go and see my parents, the facilities are always clean and tidy, and staff are welcoming, helpful and polite”

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Posted 1 year ago

“Excellent service from friendly and helpful staff.”

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Posted 1 year ago

“It would have been a 5 if you sold newspapers on your vessel, also a bit pricey.”

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Posted 1 year ago

“Great service. On time, comfortable, and efficient. Never disappointed travelling with Wightlink.”

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Posted 1 year ago

“service is good & all their employees are very polite & helpful”

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Posted 1 year ago

Wightlink LTD is rated 4.7 based on 4,028 reviews