Wilson and Frenchy Reviews

Name: Wilson and Frenchy
Address: Unit 13, 634-644 Mitcham rd,, Vermont
Rating: 4.81

4.8 Rating 1,145 Reviews

95 %

of reviewers recommend Wilson and Frenchy

4.8

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Wilson and Frenchy:

Wilson and Frenchy are an Australian baby and kids brand, loved across the world for its subtle colour palette, hand drawn illustrations, playful graphics, natural and organic fabrics and custom designs. Specialising in premmie, newborn & toddler babywear, muslin wraps, bedding and our gift-ready kids sleepwear in sizes 1 to 7. Wilson and Frenchy are the go-to brand for new mums and style conscious shoppers seeking beautiful gifts for friends and family.

Visit Website

Phone:

(03) 9877 4307

Email:

hello@wilsonandfrenchy.com.au

Location:

Unit 13, 634-644 Mitcham rd,
Vermont
3133

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Wilson and Frenchy 5 star review on 31st August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products & fantastic service”

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Posted 3 years ago

“Lovely, soft and oh-so-cute pajamas. Will definitely be buying more!”

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Posted 3 years ago

“I love the fabric so elastic and soft!! Also patterns are fun”

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Posted 3 years ago

“Absolutely gorgeous clothes and true to colours/looks! Was extremely happy with my purchases and will definitely be back! Highly recommend 👌”

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Posted 3 years ago

“After a few of my purchases ran on the smaller side I opted for size 18-24 and size 2 for my big one year old. The size 18-24 pants are bigger than the size 2 pants and both are SO big. Am really disappointed as they are beautiful pieces”

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Posted 3 years ago

Hi Kate , We are so sorry that you had this experience ! If you could please contact hello@wilsonandfrenchy.com.au , we will be more than happy to help you with sizing . W+F xx

Posted 3 years ago

“I love everything I buy from Wilson and Frenchy! Service is so quick, the garnets are always packaged up so beautifully in cute little bags and the quality of the organic cotton is soft and perfect. Cute designs too. My boy is 5 now so I wish you made pjs in size 6 or more. Highly recommend!”

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Posted 3 years ago

“The designs are so unique and everything’s made with such breathable light material- perfect for baby’s!”

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Posted 3 years ago

“Great range to choice from, the items I purchased made beautiful quality gift for my neices. Follow up support was prompt and friendly and resolved my query.”

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Posted 3 years ago

“I believe the clothes were great. However, I clicked that I wanted this to be sent as a gift and wrote a message to my friend that I was sending it to. However, it was not packaged up as a gift - she did not see it was from me and I believe the price tag was still on. I would highly recommend this aspect is improved.”

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Posted 3 years ago

Hi Astrid, I am sorry that you had this experience, we do not take off our tags for gifts as our tags do not have prices on them, we would have also sent a gift receipt along with your order and would have placed it in one of our gold foil bags. If you didn't receive the above then please email us hello@wilsonandfrenchy.com.au

Posted 3 years ago

“We loved the product and were happy with the delivery and communication. Excellent!!!!!!!!”

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Posted 3 years ago

“Fast delivery!”

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Posted 3 years ago

“Beautiful quality”

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Posted 3 years ago

“pleasurable shopping, beautifully packaged”

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Posted 3 years ago

“Beautiful quality clothing, packaged well & arrived very promptly!”

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Posted 3 years ago

“Love Wilson and Frenchy designs my fav! Love the new Knitted Jacquard Jumper inthe Oatmeal Fleck. My nearly 2 year old grandson looks adorable in the Size 2. Great Service to.”

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Posted 3 years ago

“Just beautiful, excellent quality, beautiful presentation and packaging. 5❤”

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Posted 3 years ago

“Beautiful products and high quality. Quick delivery. We couldn’t be happier.”

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Posted 3 years ago

“In my original order I was sent 5 wrong items. When it was raised I was asked to return those items but told my items I had purchased had since sold out. Then I recently entered a $20 voucher in to the system to use but at checkout it didn't register and I was charged the full amount. I immediately contacted customer service and was offered to cancel my order so I could reorder and apply the voucher- to which I said yes to but the order was sent and I was charged the full amount - no cancellation. I have followed up 3 times since with no email response. Pretty disappointing service especially when the clothes are so cute!”

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Posted 3 years ago

“High quality fabrics, lovely designs and generous sizing.”

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Posted 3 years ago

“Beautiful clothes, I love how soft and good quality the fabrics are and definitely can’t wait for my first little one to start wearing them when the time comes! 🥰”

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Posted 3 years ago

Wilson and Frenchy is rated 4.8 based on 1,145 reviews