“Using Woodside for the 2nd time. Frankly, I was expecting a faster, easier transaction especially when I’m already a client and a good one that pays before time on an exotic car. First time took less than an hour to approve and close the deal on my Ferrari. This time took a few days .. was frustrating and felt not like a repeated client but someone the lender doesn’t want to work with. Hope woodside will do better next time as they have a good product.
Regards,
Avner and Neta Cohen”
“I was happy with everything for the most part everyone pre and post closing were very helpful and super responsive. I am disappointed that later in the transaction Mr. Neff in the insurance dept ignored all my emails especially after boasting how helpful and available he was going to be and he would be the go to for insurance with Haggerty… I ended up being totally ignored . Just reply back sorry I can help you .”
“I thought the ease of Appling for the credit and being approved was great, but the fact that it took more than 1 week to go to the dealership and get the vehicle appraised was to long of a period of time.”
Hi Bruce. Thanks for your review. We appreciate your feedback and continue to strive for top-tier service. We hope you're enjoying your new ride. Happy motoring!
Hi Deon. Thanks for your review and feedback. Top-tier customer service is what we’re after and we’ll definitely take your comment into account moving forward. Happy motoring!
“Thanks for doing a great job for obtaining the financing.
I feel like a better job needs to be done in working with CA DMV.
I still do not have ANY registration or license plate, temporary would be fine.
I bought the car June 11 and it's now August 18.
Bottom line, the car cannot be driven legally without registration or plates. The temporary 'out of state' Ohio plates have expired already.”
“sadly, no one ever told me they farm out your loan to some place you never heard of before...
why not just be up front on that??
other than that ,deal went smoothly..
i would just like to know that all they are is the middle man...”
Hello! We really appreciate your feedback and will continue to strive to provide outstanding customer service and improve communications. We hope you're enjoying your new ride. Happy motoring!
“What’s that was responsive, concerned, and make sure all the paperwork and formalities were taken care of. When there were glitches they took good care of me making sure their diligence was in order.”
Hi Rudy, Thanks for the feedback. We appreciate the feedback and will continue to strive to provide the best customer experience possible. We hope you are enjoying your new ride. Motor on!
