The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service support has been very knowledgeable of the products. They gave me excellent recommendations for my specific needs.”

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Posted 5 years ago

“Absolutely thrilled with my purchase. Only issue is now getting out of bed in a morning!!! The temperature control was unexpected and just as described. Suits my husband who's often cold and myself with fierce internal heating 😊 . Thank you. Delivery was excellent , arrived when promised.”

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Posted 5 years ago

Thank you for taking the time to review your purchase, Cheryl. We are so happy that you love your product and are happy with the service you received! It's great to hear that both yourself and your husband are enjoying the temperature control benefits of sleeping with wool! :-) Enjoy many more nights of restful sleep! Kind regards, Woolroom

Posted 5 years ago

“Wool mattress toppers arrived quickly and in perfect condition. They were exactly as represented on the website and are both comfortable and high quality.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Lisa. We are so glad to hear that you love your wool mattress toppers and are happy with the service you received :-) Kind regards, Woolroom

Posted 5 years ago

“It was simple to order the pillows and they were delivered promptly. The pillows are incredibly comfortable and are easy to adjust the wool filling to enhance sleep comfort further.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We are so glad to hear you are happy with your product and the service you received :-) Kind regards, Woolroom

Posted 5 years ago

“Best duvet ever! Bought the light wool duvet and very happy with the snug but cool feel. Worth every penny!”

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Posted 5 years ago

Thank you so much for taking the time to leave us a review, Alison. We are so happy to hear that you love your wool duvet and are enjoying the temperature control benefits of sleeping with wool. We wish you many more nights of comfortable sleep :-) Kind regards, Woolroom

Posted 5 years ago

“It’s nice to know there’s a company out there creating a quality product that can be used for a long time- thank you.”

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Posted 5 years ago

Thank you for this fantastic feedback, Beth! We really appreciate it :-) We hope you are enjoying your products! Kind regards, Woolroom

Posted 5 years ago

“Bought a wool duvet and blanket....both really lovely items....very pleased and have recommended the site to friends.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Rhian. We are so happy to hear you love your purchases :-) Kind regards, Woolroom

Posted 5 years ago

“Deluxe mattress pad very good. Ease of using website to determine cost very poor. Customer service better than most.”

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Posted 5 years ago

Thank you for taking the time to write us a review. We really appreciate your feedback and are glad you are happy with your product. Kind regards, Woolroom

Posted 5 years ago

“What a lush product!”

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Posted 5 years ago

Thank you for taking the time leave us a review. We are glad to hear you love your product :-) Kind regards, Woolroom

Posted 5 years ago

“I ordered a pillow and mattress protector. I was pleasantly surprised by the exceptional quality and functionality of both pieces. I will be ordering more items soon.”

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Posted 5 years ago

“Clear description with helpful explanation of how a wool duvet can be cool. Fast delivery. Was sceptical of claims however yes a wool filled duvet can keep you cosy and cool. Being a lady if a certain age now able to sleeping through the night again. So impressed just ordered a mattress protector”

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Posted 5 years ago

Thank you for taking the time to write us a review! We are so glad you are happy with your purchase and are enjoying the benefits of sleeping with wool. We wish you many more nights of restful sleep! Kind regards, Woolroom

Posted 5 years ago

“The website is easy to navigate and the information on products is comprehensive. Communication from order to receipt was excellent, keeping me informed about delivery. I ordered the baby’s woollen sleeping bag as I know how well woollen bedcovers perform. It comes in a super canvas bag. The colour of the outer material was not what I expected, off white rather than white. The zip material, being very white, exaggerated the off white of the main body. It was not a deal-breaker, though because it’s the benefits of the woollen bedcover that’s important. I bought it as a gift for my first grandchild and am willing to review its performance in due course.”

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Posted 5 years ago

Thank you for taking the time to leave us a review, Julia, and congratulations on becoming a grandmother! We are so glad that you are happy with your purchase and really appreciate the feedback you have provided us. We hope the sleeping bag is loved and you can soon see the benefits of sleeping with wool in action! Kind regards, Woolroom

Posted 5 years ago

“I love my wool pillow! It's perfect and the fact that I can tailor it to my own needs is wonderful. I prefer a less padded pillow so I save the excess and just use it as and when my pillow needs a bit more fluffing! Excellent product and super service. Thank you.”

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Posted 5 years ago

Thank you for taking the time to leave us a review! We are so happy to hear that you love your wool pillow and are enjoying the many benefits of sleeping with wool :-) Kind regards, Woolroom

Posted 5 years ago

“I bought a DELUXE WASHABLE WOOL PILLOW. The first night I found it too hard so I removed some of the wool. It's now perfect and I have some spare wool if it needs topping up in the future. I don't notice any difference in my sleep between this pillow and my feather one. The big plus is that you can adjust the amount of filling to suit yourself.”

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Posted 5 years ago

Thank you for the feedback, we are pleased to hear you are happy with your wool pillow and enjoying the benefits that wool can bring :) Woolroom

Posted 5 years ago

“Very happy with my purchase of a medium tog wool quilt. King size is a great fit in my quilt cover.”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your purchase and hope that you enjoy many, many great night's sleep :) Kind regards, Adam

Posted 5 years ago

“Good service. The product was given as a gift.”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you ere happy with the service received, and hope the recipient of the gift loves it :) Kind regards, Adam

Posted 5 years ago

“Great pillows”

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Posted 5 years ago

Thank you for taking the time to leave us this review. We're so glad that you're happy with your pillows :) Kind regards, Adam

Posted 5 years ago

“The blanket is so light and yet in this hot weather you stay cool and in chilly nights it is warm. Absolutely love it.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Jill. We're so glad that you're happy with your blanket and are experiencing the benefits of an all-natural product :) Kind regards, Adam

Posted 5 years ago

“I am in LOVE with this bedding! I have asthma, allergies, and terrible night sweats. I have struggled for years with terrible sleep. I read the information on The Woolroom and decided to give it a try. I am hooked! I ordered the washable medium comforter, a sheet, pillow and pillowcase. I have never slept so well! I decided to go “all in” and get the wool mattress protector and a duvet cover! Thank you!!!! I live in Alaska and expected delivery to take forever. I was happily surprised that FedEx delivered it free to my door within 7 days of ordering!”

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Posted 5 years ago

Thank you so much for taking the time to leave us this incredible review. Wool bedding seems to tick all of the boxes for you, so it's great to see that it is delivering you the best sleep you've ever had. We're so glad that you're happy with the speed of service you received too. Kind regards, Adam

Posted 5 years ago

“Excellent website, and prompt delivery.”

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Posted 5 years ago

Thank you for taking the time to leave us this review, Ruth. We're so glad that you're happy with our site, and the service you received :) Kind regards, Adam

Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews