The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient and prompt service. Kept us informed by email about delivery too, with one-hour timeslot. Thank you.”

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Posted 5 years ago

“I bought this duvet after a bit of research and have been very happy with my choice. It has a soothing weight to it and is lovely and warm in a cold bedroom. I love that it is all natural too. I am finding that I wake up warm so it may be too hot in the summer but that remains to be seen... if so I may just buy the light one as well!”

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Posted 5 years ago

“Online ordering was easy. International FedEx shipping...order arrived a day earlier than expected”

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Posted 5 years ago

“Love how soft and cozy these pillows are! And they came beautifully packaged in their own cotton zipper totes. Took me years to find wool as a solution but now that I'm enlightened, I'm telling all my friends.”

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Posted 5 years ago

“Brought a mattress topper to soften a hard bed..oh my goodness with the wool quilt too I feel like I'm sleeping in a really posh hotel bed.. Wish I had of heard about these years ago. Thankyou so much”

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Posted 5 years ago

“Brilliant pillows. Love the flexibility”

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Posted 5 years ago

“Excellent and efficient service. Excellent quality product and as we now have the whole bedding range it has greatly improved our sleep quality.”

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Posted 5 years ago

“Faithful! Trusting your company!”

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Posted 5 years ago

“Was slightly dubious when I unwrapped my duvet but wow! I would not swap it for the world, it is the most snuggliest comfy duvet I’ve ever ever had ! I will be coming back for the pillows soon ! Thank you woolroom x”

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Posted 5 years ago

“Very intrigued with the idea of a woollen quilt and pillow, especially by a British firm. Very pleased with my pillow and single quilt, have been telling family and friends.”

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Posted 5 years ago

“Excellent quality products and ethos.”

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Posted 5 years ago

“Bought a wool pillow from woolroom. After years of neck and shoulder problems, and trialing all manner of synthetic, feather and memory foam pillows, I can finally say that a wool pillow has improved sleep experience and reduced neck and shoulder issues significantly. Thank you for woolroom for professional and courteous transaction and prompt delivery. Highly recommended!”

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Posted 5 years ago

“Easy to find what I need and descriptions. Quick shipping to where I'm located. Couldn't be happier!”

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Posted 5 years ago

“I have not received my order yet but the purchase went smoothly.”

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Posted 5 years ago

“Excellent service. Ordering was easy and the duvet arrived via courier the next day. The duvet was in a cotton bag and then a cardboard box. Price was good and the duvet is excellent. Would certainly buy from woolroom again.”

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Posted 5 years ago

“I was very impressed with the chat and customer service during the buying process, they answered all my questions and i received the delivery within a week in Spain. The duvet was fresh and light. I slept cool very comfortable, just fantastic. I am very happy and I will certainly return in the future, thank you - James, Barcelona”

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Posted 5 years ago

“Bought for my 90 year old mother who can't tolerate bulky bedding and gets too hot at night. She also has asthma. The quilt is lightweight but warm and comfortable and she is sleeping well. Very pleased with the purchase, service and delivery.”

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Posted 5 years ago

“Very efficient and a lovely duvet!”

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Posted 5 years ago

“First impressions are important! We have only used our new comforter for two nights now and LOVE it. Thanks for a great product!!”

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Posted 5 years ago

“Firstly the pillows arrived promptly and securely wrapped. I ordered two pillows and each comes in its own quality bag which can be used to store wool if you decide to unzip the pillow and remove some. The pillows are very well made to a high standard with quilted covers. They are extremely comfortable and I no longer find myself turning the pillow over for coolness or comfort. I now use only one pillow when sleeping but the second is useful when reading in bed etc. I think they are very good and my sleep has improved. Just one problem - my wife keeps stealing my pillows!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews