The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“I found this company excellent to deal with, very efficient and fair.”

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Posted 5 years ago

“Feels soooooo good!”

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Posted 5 years ago

“My new Duvet is WOOLDERFUL !!! I bought the all season (so 2 duvets to combine weather dependent). On unpacking I thought, these are too thin, even both together I'll be cold... Oh how wrong could I be? Started out with the thickest of the two (it's only May) and found I was a little too warm already. Changed over to the thinner one and am soooo comfortable in bed !!! It is so light, it feels so light, like it wouldn't keep you warm at all, but it does brilliantly. I am confident that when winter comes and I combine the two I will be toasty warm, but not weighed down with a heavy duvet like before. Would definitely recommend !!!!”

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Posted 5 years ago

“Excellent!”

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Posted 5 years ago

“We're very pleased with the quality and nature of the Woolroom products and service. It's changed our sleep for the better!”

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Posted 5 years ago

“I am very pleased with the Very well made excellent quality mattress cover I purchased from the wool room The natural fillings definitely make the Sleeping more comfortable as not waking up feeling hot anymore Would definitely recommend and will be looking to buy future purchases from the Wool Room.”

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Posted 5 years ago

“The blanket I ordered is lovely and of good quality. It arrived quickly. The support staff helped with a technical issue I had when ordering.”

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Posted 5 years ago

“Shipping was prompt. Someone in the packaging department put the item in the box the wrong way and the box was bulging at the top unnecessarily with extra tape to keep it closed. It would have just needed to be turned a little and it would have fit perfectly in the shipping box. Not a huge deal because the item was undamaged but it could have been easily because this caused the duvet to be pushing on the opening where it was taped. I was very careful when opening it so that I didn't accidentally cut through it.”

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Posted 5 years ago

“Great quality product. i can't believe how quick they got it shipped to me.”

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Posted 5 years ago

“Im very pleased with my purchase and the service. The product is of nice quality and exactly what i was looking for. Shipping was very quick specially considering it came from the U.K. Thank you!”

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Posted 5 years ago

“First night with my new pillow...loved it! So comfortable and cool.”

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Posted 5 years ago

“Super fast shipping. High quality product. Will be back.”

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Posted 5 years ago

Thanks for the great review, Kind regards. woolroom.

Posted 5 years ago

“I’ve found Woolroom to be very good, customer service is second to none .”

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Posted 5 years ago

“The service was excellent and we were delighted with our wool and alpaca topper. Our new mattress is excellent but so different from our 23 year old water bed. The topper ensured that we were finally able to enjoy a good nights sleep and is luxurious, well made and excellent in every way. The Tempur Foam toppers are excellent for some people, but we personally find them too hot. We love this topper!”

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Posted 5 years ago

“I was very happy with the quality of duvet and pillow. Arrived very quickly also.”

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Posted 5 years ago

“The pillow is great, it consists a light smell of wool, I love it. The shipping was more than fast. Thank you”

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Posted 5 years ago

Hi We are glad you are enjoying your new pillow and that you received it quickly. Thank you for taking the time to write the review. Kind regards Karen

Posted 5 years ago

“Lovely, lovely, lovely! This is the second duvet I now have, arrived in good time. I really like the light weight feeling (I have medium) which keeps me warm without overheating. The duvet is thin compared to regular duvets but this has no effect on performance and looks very neat on a made bed. Happily recommend.”

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Posted 5 years ago

“Love this store. I have been trying to change my partners pillow for years. Tried expensive down, pillow protectors everything. He’d wake me up in the night demanding what had I done to his pillow. He even takes it on holiday. Then I discovered the wool room and bought him one for Christmas. He took the wool out until it suited him. Loves it. And I get to was it and a little bag to put it in when we go away. I have recently bought two for my self. Perfect Thankyou. ❤️❤️”

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Posted 5 years ago

“So far, so great. Love how the duvet feels. It definitely lives up to the claim of warm, but not over hot- I have slept deeply since I got it and I'm not waking up in the night gasping for a glass of water.”

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Posted 5 years ago

“Very good well organised service. The duvet is fabulous.”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews