The Wool Room Reviews

Name: The Wool Room
Address: Unit 4/5 Woodside Farm Industrial Estate, Ketton Rd Empingham Rutland, Leicester
Rating: 4.77

4.8 Rating 5,164 Reviews

95 %

of reviewers recommend The Wool Room

Company Reviews

Product Reviews

Metrics

4.8

Based on 5,164 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat

The Wool Room 5 star review on 19th January 2020

Anonymous

Anonymous // 01/01/2019

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“Wasn't very sure if it was going to be warm enough as I'm always cold my partner is always too warm but it's great. I bought the medium &would highly recommend it. Fantastic a great buy I'm thinking of trying the pillows.”

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Posted 5 years ago

“Easy to find what I need and descriptions. Quick shipping to where I'm located. Couldn't be happier!”

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Posted 5 years ago

“I have not received my order yet but the purchase went smoothly.”

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Posted 5 years ago

“Excellent service. Ordering was easy and the duvet arrived via courier the next day. The duvet was in a cotton bag and then a cardboard box. Price was good and the duvet is excellent. Would certainly buy from woolroom again.”

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Posted 5 years ago

“I was very impressed with the chat and customer service during the buying process, they answered all my questions and i received the delivery within a week in Spain. The duvet was fresh and light. I slept cool very comfortable, just fantastic. I am very happy and I will certainly return in the future, thank you - James, Barcelona”

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Posted 5 years ago

“Bought for my 90 year old mother who can't tolerate bulky bedding and gets too hot at night. She also has asthma. The quilt is lightweight but warm and comfortable and she is sleeping well. Very pleased with the purchase, service and delivery.”

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Posted 5 years ago

“Very efficient and a lovely duvet!”

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Posted 5 years ago

“First impressions are important! We have only used our new comforter for two nights now and LOVE it. Thanks for a great product!!”

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Posted 5 years ago

“Firstly the pillows arrived promptly and securely wrapped. I ordered two pillows and each comes in its own quality bag which can be used to store wool if you decide to unzip the pillow and remove some. The pillows are very well made to a high standard with quilted covers. They are extremely comfortable and I no longer find myself turning the pillow over for coolness or comfort. I now use only one pillow when sleeping but the second is useful when reading in bed etc. I think they are very good and my sleep has improved. Just one problem - my wife keeps stealing my pillows!”

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Posted 5 years ago

“Price,ease of ordering on line, updates have been very good,will comment on pillows after they arrive and use them for a week stay tuned. George/Chicago,Illinois”

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Posted 5 years ago

“My second set of quilts - best thing I’ve ever bought. Now living in Spain and they work even better over here. No changing of quilts for winter/summer - they cope perfectly with the various temperatures, especially when it gets to 40c!”

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Posted 5 years ago

“We are yet to use our Woolroom purchases (duvet, mattress protector, and pillows - awaiting our new bed) but so far I'm super happy. Quick and easy purchase and delivery, and quality appears to be great. Looking forward to trying them all out!”

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Posted 5 years ago

“I ordered a wool throw and a baby blanket, they arrived swiftly and the qauality is fantastic. I was going to order the throw from another supplier but found it on the Woolroom website and cheaper than the other supplier. So I'm a really happy bunny, or should that be baa-gain hunter!!”

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Posted 5 years ago

“The wool items are of the highest quality and great value for money. The service is very prompt and items are delivered within a couple of days. What better way to support British farmers and use a totally natural product than to buy wool! I am totally converted having a wool fleece under me and wool duvet and pillow and I sleep like a log.”

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Posted 5 years ago

“Excellent service, delivered to door within a couple of days of placing the order, very happy with the quality products”

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Posted 5 years ago

“Took a few nights to get used to the thinness of the duvet compared to feathers. However now very happy. Cosy and comfortable and no sneezing or coughing which is fantastic.”

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Posted 5 years ago

“I found Woolroom searching on the internet for a wool duvet and I can be more satisfied. The service is quick and the quality is very good. I absolutely recommend this company.”

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Posted 5 years ago

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Posted 5 years ago

“Prompt, efficient delivery. I was kept informed all the way.”

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Posted 5 years ago

“What amazing products from an amazing company. Originally ordered a swaledale online but found it too firm, the mattress itself is lovely but for us just a bit too firm. The woolroom honoured their 100 night guarantee and helped us find the right mattress for our needs. I visited both the head office at Oakham and their stores in peak shopping village. We were able to swap the swaledale for an Oxford 9000. The Woolroom facilitated all the deliveries and pick ups needed. As well as pillows, duvets, blankets and covers, we also bought a mattress for our baby boy who now sleeps wonderfully! all products are amazing! Can’t fault the products and the service way above and beyond what was expected. Thank you, I’m sure we’ll be back for more!”

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Posted 5 years ago

The Wool Room is rated 4.8 based on 5,164 reviews