Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery of items ordered was acceptable during this present situation. I hope that this will improve once we are back to normal.”

Helpful Report

Posted 4 years ago

“The Cruel Prince follows the main character Jude. She's 17 and mortal. She lives in Elfhame for 10 years now. Life hasn't been easy for Jude and her sisters. Judes pared were killed by Madoc, who is the real father of Judes older sister, Vivienne. Vivi is Fae and lives a pretty normal life in Elfhame. Jude and het twin sister, Taryn, aren't that lucky. They are mortal, which means they don't belong in Faerie. Cardan, the youngest prince of Elfhame, does everything to make their lives worse. The characters are well written, I just hoped we got a little bit more of their backstories. The book is written from Judes persective. I would have liked it if we also got to read from others perspectives. I would recommend the book and I'm looking forword to read the sequel.”

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Posted 4 years ago

“The book was an Easter present which arrived late, understandably under the current circumstances. However as it was no longer needed I had to return it and ended up paying quite a lot of postage . Would prefer to see a better returns policy as this does now put me off buying from Wordery.”

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Posted 4 years ago

“I found the price reasonable and the delivery time wasn't too long. Although, out of the four books I purchased, there was one book I was disappointed in. I specifically bought a book with the book cover showing a girl sitting at the beach - this is the cover's edition I had read the book in some years back from the library so there were memories associated with that cover. However, the book I received didn't match the cover on the website and instead shows a drawing of a girl on a cloud.”

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Posted 4 years ago

“One book was damaged. Unfortunately that's the risk of international mail.”

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Posted 4 years ago

“Good prices. Uneven packaging, Books arrive damaged sometimes, especially paperbacks.”

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Posted 4 years ago

“I'm happy with Wordery in general; I had a good experience on the website. However the shipping has been a nightmare. Parcelforce is unreliable, consistently receiving low ratings (two or less stars out of five) on different websites, and yet they're still used for shipping by Wordery. Nearly a month after my item was shipped, I haven't received it. If you contact Parcelforce about your shipment, they will give you misinformation (and the answers will differ depending on who you're speaking with). If Wordery continues to ship with Parcelforce (and does not provide options to choose a different shipping company) I cannot in good faith order from their website any more.”

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Posted 4 years ago

“The two books I bought were accurate described on the website and I really liked them both. Perfect distraction now during lockdown times! However one of the books were damaged upon arrival (the wrapping was torn).”

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Posted 4 years ago

“I have always found the service Wordery provide is generally very good and adequate for my requirements. However I do feel that the map of CANADA I recently bought did not have a very good online description and not enough information about what information was given on the map or any other map on the website of Canada. It is therefore not suitable for the use required.”

Helpful Report

Posted 4 years ago

“Quick ordering and delivery. But there were 2 bits of damage to the book: one from a wrapping strap, I assume, having indented the side, and also one of the corners is scuffed. As the book was packed in a stiffish card envelope, about 4 times as big as the book and flat in itself, it seems unlikely that the marks were made in transit. I didn't want to cause waste and extra work, especially at this time, so didn't return it.”

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Posted 4 years ago

“The book was good value and arrived quickly but unfortunately the dust cover had a 1 inch tear at the top, and had folded back on itself along the tear.”

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Posted 4 years ago

“Delivery was intended for my granddaughter's birthday on 21/4/20. The book arrived ok but was slow in coming. Not your fault but due to lengthy delays in the London postal service because of the Corona Virus.”

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Posted 4 years ago

“The .book was not what I was expecting”

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Posted 4 years ago

“To be honest,.....it was slow...However, due to the timing of my order, I have no complaints. Thank you,..... and stay safe!”

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Posted 4 years ago

“Pleased with book 📖, disappointed at the length of time it took to arrive”

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Posted 4 years ago

“I switched from Amazon to Wordery because I am very particular about the condition of my books and Wordery got my orders to me in mint condition... until they didn't. And it wasn't their fault, but the box obviously sat in water during transit so the books at the bottom of the box were damaged/ruined. So I requested replacements and here's where the problems came in: late/no responses and corresponding with different people instead of assigning me a single representative to handle the issue. Eventually the books are now on their way to me, but it was far more painful than it needed to be.”

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Posted 4 years ago

“I waited for my item for weeks to come”

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Posted 4 years ago

“Been using wordery for some time now. No real complaints except it can take some time before my books are delivered. But apart from that very good company. Would recommend to a friend.”

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Posted 4 years ago

“The book condition wasn’t that good. But really good the novel”

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Posted 4 years ago

“The books turned out to be very small pocket books, not at all what I expected. However, the service was good and they arrived quickly.”

Helpful Report

Posted 4 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews