Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had the strange situation where a book for children which looked at artwork with an interpretation for each had to be signed for by an adult only. The local lady in the post office suggested it contained inappropriate material so we opened it together to see what might be the reason. The artworks were mostly religious and one painting had naked baby Jesus in the manger. Surely this wasn’t considered to be a book containing child pornography? Or was it the religious nature that earnt the adult only delivery. Strange.”

Helpful Report

Posted 5 years ago

“Great! Apart from a two week wait for Gentlemen and Players book which was a gift. I had to obtain it elsewhere and send yours back”

Helpful Report

Posted 5 years ago

“I ordered a personalised water bottle and though in the end the quality was good, it took too long to come. I ordered it two weeks before Christmas and despite the fact Wordery says the order is printed within half an hour of order, it only arrived a day or two before Christmas. When I called to ask where my order was, I was told it had failed the quality check after printing. While I’m glad they do a quality check, I was not pleased that I hadn’t been told this after waiting two weeks. Overall, good quality product, but not happy with the service.”

Helpful Report

Posted 5 years ago

“The order arrived in good time. Unfortunately I ordered what I thought was a book but it was a cd book so that was disappointing. My fault for not realising but frustrating all the same.”

Helpful Report

Posted 5 years ago

“Recently made three orders, two were outstanding service and one failed to be delivered with insufficient updates from wordery, very disappointed.”

Helpful Report

Posted 5 years ago

“book was damaged on arrival, poorly packed, but was a xmas present so had to stick with it”

Helpful Report

Posted 5 years ago

“Communication not great, and delivery time slow”

Helpful Report

Posted 5 years ago

“I'm still waiting on my delivery and ordered it on Friday 13th December.”

Helpful Report

Posted 5 years ago

“Delivery took a while. Arrived before xmas. good looking book”

Helpful Report

Posted 5 years ago

“Brand new book was sent in a cardboard package that was too big for it, so the book had been shaken around inside and turned up looking rather battered - which was a shame because it was a gift... However, it was promptly dispatched.”

Helpful Report

Posted 5 years ago

“Item received in good condition, the delivery took a lot longer than anticipated which may have been the Christmas delivery, or the warehouse may have been inundated with stock removal.”

Helpful Report

Posted 5 years ago

“Not pleased that you sell items you don't actually have in stock”

Helpful Report

Posted 5 years ago

“Item did not arrive, but got a prompt response to queries and a refund after my parcel got lost (but not until after being asked to wait a while past estimated latest delivery).”

Helpful Report

Posted 5 years ago

“Large print crossword books good but clues have no numbers for how many letters for answers making it more difficult for poor sighted people having to keep re-focusing. Also does not say how many words in answerWould be happy to continue ordering but not in this format”

Helpful Report

Posted 5 years ago

“wanted to buy a book without going through Amazon. Its easy to see why Amazon have are so big and so many peoples first choice. By comparison Wordery were expensive and slow.”

Helpful Report

Posted 5 years ago

“Although you did state how long it would be for delivery it was still a long time to receive it. I wouldn’t use you again due to this, it would have been quicker ordering it at my local bookshop and collecting it. Book was in excellent condition though.”

Helpful Report

Posted 5 years ago

“This was a christmas present for a friend - I would have appreciated some contact by an email link which could have told me when the book was delivered not when it should have been delivered. I would have saved me a great deal of worry.”

Helpful Report

Posted 5 years ago

“Hello! The books themselves were fine, but the state of the parcel was horrible. It was all crumpled. (I don’t know how to attach photos here)”

Helpful Report

Posted 5 years ago

“Book came eventually, not saying it’s wordery’s fault, but I was given a date by the courier on a Tuesday, for delivery, next day Wednesday, it finally arrived Saturday”

Helpful Report

Posted 5 years ago

“I had to score low as the corner of one of the hardback books arrived damaged. The outer packaging was not damaged however so I must assume the book was damaged before posting. Not good for a present.”

Helpful Report

Posted 5 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews