Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,961 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,961 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item took a long time to arrive , two emails to ask for help . Package was damaged. Not a good first impression”

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Posted 6 years ago

“I really want an alternative to other non-Uk based mail order and this fits the bill, but would appreciate a quicker turn around so focus on that and I’d be super impressed!”

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Posted 6 years ago

“Excellent service. Very pleased with the book.”

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Posted 6 years ago

“Should try and despatch more quickly”

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Posted 6 years ago

“too slow on delivery”

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Posted 6 years ago

“Check the prices before you buy. Its good to have an alternative to amazon and book depository but check the prices as some of worderys books xan ne over inflated price wise. Also the postage seemed a bit slower than normal. That being said though, wordery is new and hopefully will drop prices as they grow and goods i have purchased h”

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Posted 6 years ago

“I was disappointed that one of the books I ordered was a bit battered,particularly as it is a gift. The other two books au ordered are fine,and delivery was promptly.”

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Posted 6 years ago

“I have made several purchases from Wordery recently, and have been very pleased indeed overall with the service and prices. This review relates to my latest order (placed long before Christmas), which included books intended as Christmas gifts. I've recently received notifications that some items will be delayed, and no likely date for availability has been given. In any case, they will now be too late to give as Christmas presents. It would be preferable if items were not offered for sale unless they were definitely in stock.”

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Posted 6 years ago

“Decided to buy from Wordery rather than Amazon as the book was the same price and stated the same delivery timeline... Very disappointed that the book was delivered outside of the 'expected' delivery date. Should have gone with Amazon...”

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Posted 6 years ago

“I was disappointed that the book had been carelessly packed, dogearing the first 30 or so pages. Fine apart from that”

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Posted 6 years ago

“Service is okay, if you aren’t in a hurry.”

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Posted 6 years ago

“Fantastic service; although my last purchase took over two months to deliver! Other than that, no notable qualms to mention, fast and reliable.”

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Posted 6 years ago

“I appreciate the affordable prices and the free international delivery but I find the delivery time to be very hit and miss. I have never had a book delivered in less than a week (the website promises 3 - 8 days) and I often have to wait up to two weeks.”

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Posted 6 years ago

“Not what I thought. Much to small.”

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Posted 6 years ago

“Fair prices but they are not always the cheapest. Delivery time not that good.”

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Posted 6 years ago

“I like the excellent condition that my books are arrive in from Wordery. Although I choose free shipping, I don't like how long it takes for my books to come. I recently wanted to return two books, but discovered I'd have to send them to the UK. I decided to keep them, but will think twice about ordering, a return is impractical. The prices are not substantially discounted from retail.”

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Posted 6 years ago

“The original supplier had no stocks of this book, so therefore I waited for an alternate supplier to send one, it took around nearly 2 week. I was not notified of the problem.”

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Posted 6 years ago

“Long shipping and it didn’t tell me when it got here .Very good product”

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Posted 6 years ago

“Bought a hardback and a paperback for a time-critical gift. Competitive price, avoids Amazon, prompt delivery. Disappointed by damaged front cover of paperback though.”

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Posted 6 years ago

“Great inventory but difficult to get items in stock quickly. Had no choice to upgrade shipping and really hoped to obtain both books faster. Happy to pay for shipping but won't give me a chance to.”

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Posted 6 years ago

Wordery.com Ltd is rated 4.7 based on 83,961 reviews