WPMU DEV Reviews

Name: WPMU DEV
Address: 120 19th St N Ste 201 PMB 88100, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,742 Reviews

98 %

of reviewers recommend WPMU DEV

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About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

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Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

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WPMU DEV 5 star review on 20th November 2023

BowTied Cyber

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing amazing amazing. They always solve my problem no matter how complex or easy, walk me through every step of the way, and don't make me feel like an idiot. I have a ton of sites hosted on here for the support and all the amazing features!”

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Posted 4 years ago

Awesome! We're thrilled to hear that, Moises. Thanks for rating our services with 5 stars.

Posted 4 years ago

“Amazing team standing behind solid products. I have been working with the team at WPMU DEV for a few years now and they only get better. They really care about their product and customers. Support is fantastic and they have some of the most powerful, and helpful, WordPress plug-ins on the market.”

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Posted 4 years ago

We really appreciate your kind words and feedback, Chris! Thanks for the review.

Posted 4 years ago

“excellent service, thank you Zafer”

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Posted 4 years ago

Glad we were able to help!

Posted 4 years ago

“Zafer, was super patience, took time to help walk me through setting up the migration from siteground. Always pleased with the help from WPMU DEV but Zafer went the extra mile. Thank you!”

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Posted 4 years ago

That's great to hear, and thanks for choosing our Hosting!

Posted 4 years ago

“ATTENTION FOR LIVE CHAT SUPPORT TECH WITH FIRST NAME: Mwale :) Mwale was exceptional in aiding me with my DNS issue. It was seamless and he spoke in lame-end terms I could understand simply and provided screenshot examples where possible. We had great communication and I got what I needed done WAY faster and WAY easier than anticipated! :) THANK YOU MWALE!”

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Posted 4 years ago

That's amazing! Thanks so much for sharing your experience with our support, and rating our services with 5 stars.

Posted 4 years ago

“Rupok made my day. Thank you WPMUDEV!”

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Posted 4 years ago

We're really happy to hear that! Thank you for the 5-star rating.

Posted 4 years ago

“Customer support is the best thing about this company. I want to thank Zafer personally, he is the best; very efficient, friendly support. Would give 5 stars but is expensive.”

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Posted 4 years ago

Thanks so much for the review, Josh!

Posted 4 years ago

“Zafer was very helpful and very fast.”

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Posted 4 years ago

Thank you very much for rating our services with 5 stars.

Posted 4 years ago

“I have never worked with someone with deep technical skills and customer empathy as Vaughan from WPMU DEV. He's the reason we have decided to migrate over to WPMU DEV from our existing platforms. He spent his time working through the issue and helped in so many ways to solve the integrations for us. This was an example of excellent customer service experience. WPMU DEV is blessed to have him on the team.”

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Posted 4 years ago

So happy to hear that, Gbenga! Thank you so much for this amazing feedback.

Posted 4 years ago

“terrible! - Hummingbird kept messing up my site. Incompetent tech support agents wasted hours of my time getting nothing done - or messing things up further. Complete disaster - do NOT use Hummingbird, it'll be a constant nightmare. Site worked better with WP Rocket - and far less set up required. At no time, did WP Rocket mess up my site features, so I eventually switched back.”

Helpful Report

Posted 4 years ago

We're really sorry to hear that you feel this way, but perhaps there has been a misunderstanding here? Our support staff even did an Asset Optimization on your behalf which goes outside of their support scope. The performance scores after you switched back to WP Rocket were worse (and still are) compared to Hummingbird. Our staff provided you with more details on that too. In any case, if you ever change your mind, we would be more than happy to help you optimize your website once more. Thank you.

Posted 4 years ago

“I've been a member many years, never had to reach out. My first tech convo went swimmingly. Rupok Chowdhury totally smashed it --- my problems were solved and then some. Most of the sites I build are pro bono like this one, and it can get hairy-and it did. But Rupok was very good at getting down to the brass tacks quickly and appropriately. He was a pro- polite and expedient. I can't say enough about tonight's success with a few minutes with your Ninja after hours of pain and suffering. Wish I dialed in sooner. Thanks for all you do WPMU Dev. And thank you Rupok. I can finally get some sleep.”

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Posted 4 years ago

That's amazing! Thanks so much for sharing your experience with our support, and for being a loyal customer.

Posted 4 years ago

“simply the best!”

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Posted 4 years ago

Thank you very much for the review!

Posted 4 years ago

“Well, i´m on trial version for now ... and had some trouble setting up a multisite .... just because i dont know much about it ... made many mistakes... and got the need to talk to support, i almost never do ... i rather read for hours before deciding to wait for 5 hours for a support agent to talk to me ... but i have to say ... 4 times i have been in need for help. Since the reviews i read before trying this product talked a lot about their support, i took a chance ... and i have to say .... i`m super impresed! Thumbs up for you guys! UPDATE: not on trial version anymore. I have had the need to contact support 2 times. First time was awesome. Second time? well the problem i had was a bit more complicated, related to the ssl on my subsites... it took about 3 hours of support time on the chat (I was able to still work on other things) while these guys where looking at my mess... super dedicated people, i actually felt guilty for my mess, but the support was super nice person, willing to fix my sh·$% no matter what!... and he did!!... I never contact support for anything because i dont think that they will help much... but these guys? man... awesome support!! 100 stars to them!”

Helpful Report

Posted 4 years ago

Awesome! Thanks for trusting us, Daniel 😎

Posted 4 years ago

“Rupov Chowdhury was fantastic and very nicely helped with all of my questions!!!!”

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Posted 4 years ago

Awesome! Glad to hear that he was able to help.

Posted 4 years ago

“I had an issue which we found to be a setting I had entered. The support person was super helpful and knowledgeable and fixed it. Very happy with the 24/7 support :)”

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Posted 4 years ago

Happy to hear that, Katrina! Thank you for sharing your experience with our support.

Posted 4 years ago

“Super quick and knew exactly what the problem was and where i should go to fix it!”

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Posted 4 years ago

Super! Thank you for the review and rating.

Posted 4 years ago

“Abdul Wajed is a genius!”

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Posted 4 years ago

Thanks so much for the review, Chris!

Posted 4 years ago

“Just for the support you should take out a subscription. Rupok has been a great help with my problem (Assest optimization). I contact support more often, so not only my compliments to Rupok. The others also do a good job. And oh not totally unimportant: Their products/services also work great! Super easy for all levels of wordpress developers.”

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Posted 4 years ago

Really happy to hear that, Okke. Thanks so much for taking the time to review our services with 5 stars.

Posted 4 years ago

“Rupok was relentless in pursuing a major issue...and then even a smaller one, too! All issues resolved. THANK YOU!”

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Posted 4 years ago

Awesome! Thanks for rating our services with 5 stars.

Posted 4 years ago

“Amazing. My situation was totally solved. Thank you for everything.”

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Posted 4 years ago

Glad we were able to help! 😎

Posted 4 years ago

WPMU DEV is rated 4.9 based on 1,742 reviews