“My experience with the company was horrible. Their records showed that my product was delivered even though I explained to them that I never received it they were only concerned with what their records stated. They were unwilling to give me a refund or replace the product
All they could say was that they were sorry for my loss”
“Ordered an egg chair to be delivered and was told there was additional delivery cost of £84 . Tried numerous postcodes in Glasgow and Kilmarnock and all the same charge. Their policy of free delivery is not correct for delivery in central Scotland.”
“Front Door installed by Victor and Frank of fairco approx 2 years ago. Very happy with installation and how door has performed since. Installation was clean and easy and door has worked wonders at keeping draughts out”
“I ordered my contacts several weeks ago. Never received. I was told they would contact post office, I would need to sign affidavit, stating I did not receive.(no problem!) I have emailed, called
they will not answer phone, or any emails.I’m still waiting. I do not recommend any service. TERRIBLE CUSTOMER SERVICE 🤮”
“Used bark to find someone to trim an overgrown privet. Jay humpries contacted me. Very professional and polite we hired him after giving us the quote arrived on time done job cleared all mess up would definitely recommend jay and would hire him again.”
“I ordered an engraved compass for my Grandson’s graduation. Your ordering and customer service were outstanding. The engraving was perfect. I could not be happier with the beauty of the compass, incredibly fast shipping and presentation. Thank you for a gift that will be a life long memento.”
“Visited Hinds in Staines today and got the best service .They handled my repair extremely well.Chris the manager and Clara are the nicest people .Would recommend this store to anybody .”
“Booked a slot on Saturday for Monday 10-14.00 I live out of town and asked for this as it’s a holiday home thought it was great as they said they would ring an hour before they were due . Sat and waited for them no call no show rang me at 16.00 wanting to rearrange for the next day no thanks very frustrated as I took day of for this if you say your going to ring and hour before you are going to show up please do so I understand things come up but should of been rang in my time slot not two hours after days holiday which I took of from work wasted 😤”
“I had an old iPhone 7 with a broken home button. Luke at the Victoria centre was extremely helpful. For a very reasonable price it was fixed within twenty minutes on a sunday! Thanks Luke. Brother is very happy with a working phone.”
“I am disgusted with the service from Elmhurst. The door dropped within 6 weeks and my 81 year old mother had to get an emergency locksmith out at 18.30 to fix. Despite contacting Elmhurst, they couldn’t be bothered to respond and she had to pay £129.60 for a repair. Customer service at its worse and I would advise people to avoid Elmhurst at all costs”
“A fantastic result I’m so happy with fortis they were so friendly and helpful especially Raphael and Ellie they were so lovely and really nice and understanding with my situation and didn’t judge me highly recommend this company to anyone that’s going a tough time with debt”
“Brilliant service great professional people especially Raphael and Ellie was so helpful and understanding I was so depressed and worried about my situation but everything was sorted out 100% thank you”
“I have used this company a few times and always received excellent service. Recently I had to inform them that a spade we bought last summer had broken. Within 2 days a replacement arrived. Brilliant service.”
“I don't normally write reviews but in this case i must ..
This has been the best insurance company i have ever come across due to outstanding customer service and fair price and they are very knowledgeable so thank from me keep going 👍”
“Bought the double buggy and accessorie pack. My daughter is 8 and loves her dolls and prams. So it is nice that this company recognise that it's not just young children that enjoy playing with babies. The height is ideal for older girls and if she still plays with it in a few years we can still adjust the handle height taller. I was hesitant about the accessories pack, but glad I got it as we do go out in the rain! Only thing I would say is this buggy would benefit from a brake. It's expensive but definitely is worth the money if it's in your budget.”
“Agnes from Dean finance helped me through every step , explaining what will happen and reassured me. Pleased all my debts are in one now , would definitely recommend to anyone who is struggling.”
“My partner recently purchased (upgraded) the Tampa earrings and when they arrived he was very disappointed. Considering the amount he paid they are very small and when you compare to the picture the metal looks very flimsy.”