“Avoid this horrible company!
On Thursday they didn’t clean half our cabinets in the kitchen and they missed a ceiling fan. There was also a lot of dust on the top of our doors dog hair on the wall. We called them back and expressed our frustration. We were told they could come back and fix it the next day. We were out of town Friday and they couldn’t come later than 3:00 Monday or Tuesday. ( we work both days until later.)
My Fiance’s day off is Thursday and they told us we couldn’t wait until then because we could mess the house up again and they are running a business. I offered to send in pictures verifying it is messy now and employee on the phone acted irritated. We were reluctant to let them come Friday without us being home, but we were told they would bring a quality manager to ensure a good job.
They came Friday and spilled a giant bucket of filthy water on our newly cleaned carpets. ( We used ezclean and Allan was incredible.) They didn’t notify us so we found it on Saturday. It is Sunday morning and still wet. Never use this joke of a company. Warn everyone you know to not use this company.
They also failed to clean food particles out of multiple cabinets. Read the other negative reviews before using this company. They also broke apart our Daughter’s nightlight and scattered it across the house.”
“I have a large 4 bedroom home. I effectively used Molly Maid's service to professionally deep clean in a reasonable amount of time by presenting an organized interior. Shirley and Kyndle knew right away what their jobs were, ceiling fans, baseboards, showers, mirrors ect, ect. They were done in two and a half hours. Molly Maids are truly pros. They will be cleaning for me regularly.”
“i HAVE A CONDO TO BE LISTED, MOLLYMAIDS CLEANED AND PREPPED FOR ME..MORGAN AND PHEOBE DID A FABULOUS JOB.. THANK YOU SO VERY MUCH, I WOULD RECOMMEND THEM TO EVERYONE.”
“Team 7, Yeni and Maria R., come every two weeks, and they are efficient and thorough. They do vacuuming (which gives me a backache) and they dust, and they clean my kitchen very well. I really depend on them!”
“Yesterday a two-person crew (team #11) from Molly Maid Aurora-Naperville came to give the initial "deep clean" service to my two bedroom, two bath condo. The team was diligent, hard-working, thorough, and spent to the full promised appointment time doing a near perfect job (I only found one surface they didn't dust and only noticed because I had anticipated this hard-to-reach area being cleaned professionally). I have signed up for the every 4 weeks service and if it continues like this, it is totally worth the price.”
“Vicky and Mireya fom the Aurora/Naperville team are phenomenal. They are thorough and efficient. They are excellent and totally understood our expectations. After using other home cleaning services, we have found that they are the best.”
“Team 6 - Maria and Paulina are awesome. They are attentive to my needs for home cleaning and do their best. I give them the highest rating 5. Gold star rating!!!”
“It is so nice to have my house cleaned on Monday mornings. Savannah and her assistant do exactly what I wanted. They are efficient and they work together well making sure the job is done corectly”
“Beginning with management, they are cordial, thoughtful and accommodating. This is reflected on Rose and Carol who do the cleaning; they work hard at showing you a successful achievement.
We are very happy with the service of Rose and Carol.”
“Shirley and Kyndle from Molly Maid came to our home and did an extraordinary job. These two teamed up and finished the work, quickly and efficiently. My wife and I were impressed with the ladies work ethic, and infectious personality. We highly recommend Molly Maids service...”
