“They make so much yet cleaner's are paid minimum wage and paid less for traveling they are paid less than you think they charge nearly 70 for an hour cleaning but charge staff less than 20pound”
“Lupe and Laurie do a great job on our Parkside commons apt. They are very friendly and work very hard and are always busy They are very precise and effective”
“MOLLY MAID has done a good job. They have been to my home 3 times. There was a scheduling confusion at first , but after getting that worked out they were very pronpt. They do the same consistent job each time. Even my husband noticed. Ladies, you know that's quite unusual. The price is reasonable and I am very satisfied. I am not one to write reviews.”
“We just used Molly Maid of Chapel Hill yesterday, April 14th. We were blown away. These ladies REALLY work and do a FANTASTIC job!! We are sooo glad we gave you a try... we will continue to see you every other week. Again, a FANTASTIC, THOROUGH job!!!”
“They came out to look at cleaning job. They said have it Molly maid ready so we can clean. Why would I have time to preclinical when they are the cleaning service. I work to much thats the point. I gave one star for them coming out. I did not get a call back. Thats ok I hired another cleaning service. Much better. I can tell they are not very good. Not recommended at all.”
“Team #2 Dunwoody,Sandy Springs, and East Cobb. It’s a pleasure to see their smiling faces when they arrive. They work hard to leave my home immaculate. The office staff is also pleasant and patient when I call with a question. I am happy to pay for the service. Everyone is respectful and eager to please.”
“The ladies who came to clean my house were amazing! Very friendly, very quick but also very efficient and good at catching even the smallest bits of dust. They came in under their estimate too! Jessica and Irais truly put a smile on my face. With a baby and two toddlers around it’s nice to be able to focus my time and attention on them, and not on the cobwebs. Thanks ladies!”
“I'm so happy with Molly Maids. I started using them last month and am very impressed with their work. Team #4 does an amazing job. They are so friendly. When they arrive they get right to work and I love how fresh and clean our home feels and smells when they leave. 5 Stars to them!!”
“I will not hire them again. First experience was pretty awkward and frustrating. Had two ladies come do a one time deep clean. After just over 2 hrs we had to call management as soon as they left because we checked and there was so much all over that still was dirty. The cleaning tools used didn’t seem like they were in good condition or very useful. The office person was not very professional when we called to complain. We have hired an individual once before to clean our home and we will do that again since this was an awful experience. This company has too many restrictions on what their cleaners can and can not due it seems. Also the price is way too high for the quality . What an overall disappointment.”
“To write a Review I had to click the star?
They don’t deserve any star
This is my first time using their services
She came to my home look around took her 5 mnts explained the different prices I agreed to come every 2 weeks
The day that they came after being inside my home 2 hours they call me and ask me that they need more time to finished up and I told them no is ok not to do the stove and refrigerator
When I came home I was so upset and so sad at the same time. How can people lied the way they did I sent pictures of every part of my house
The smell when I came in was like somebody use and old wet cloth, stinky, no dusting at all, they didn’t clean nothing I though maybe because wasn’t too dirty they thought there is nothing to clean, no bathrooms cleaned and I have 2.5 baths
They stood in my home fir 2 hours asked to stay longer fir nothing
I called same date I asked her what happen why you sent people to clean and they didn’t and then you call me to extend the hours because is not time to finish?
Why the lie ?
Her response was can you send me pictures
I did and her response was the only thing we can do is do a redo
I told her this is not a Redo I will never use your services cancel the upcoming services
They didn’t even offer to at least give me a refund nothing
I wasn’t looking for a refund I was looking for a sincere response and be honest with the situation
They lied about cleaning and they lied when called me to ask for more time to clean
That is the way they steal your money
Bad customer service
Bad service
I hope I am the only one who had this bad experience because this is very sad the way people lied to me just for a penny
Is one month now never received a refund or an apology”
“Team #2 (Mireya & Karla) deserved 5 stars for the cleaning they did on my home today. I really appreciate it.
Melissa, a customer of SW Dallas Molly Maids since 2013”
“My first time using the molly maid service. I was so impressed with the service that Ms. Zenia and Ms. Erika provided for our home. Very thorough and professional. I would recommend them any time, great service. They do not waste time talking, since they came into the house they started working. Very satisfied.”
“I believe Raquel (team 58 leader) and Jessica do the best cleaning ever! They arrive on time, do their cleaning efficiently and are very courteous. THANKS AGAIN FOR ALL THAT YOU DO!!”
“The team that cleans our home is on time and very thorough. Always clean and smells great. Kaitland crew are always great. 5 stars isn't enough.Frank”
“three ladies came in and cleaned everything I asked and the house came clean and spotless. The kitchen looked brand new and smelled good. I would recommend molly maids for all my house cleaning. the estimate was spot on and reasonably priced.”
“Team # 7 Amanda and Stephanie were amazing. My home is immaculate. they were so friendly it made me at ease to have them in my house. They went above and beyond on the cleaning. We had light fixtures set on a 10 foot ceiling that we didn't know we're white when we moved in. I can't wait to have them back. I'm a working mother o two boys who works second shift and cleaning can't be my first priority all the time. These girls killed it. Thank you Stephanie and Amanda. You Rock.”
“I am so happy with Team 4 (Sherry & Amber). They are happy to fulfill my requests and always do a great cleaning job. I started using Molly Maids after my surgery, but after recovery, I plan on continuing to use them because they do a better job than I ever did.”
