“Yesterday we had two ladies clean, Lucila and Ana, Team 9. They did a nice job for us and the house was clean. They even left my towels in the bathroom hung nicely.”
“Molly Maid in Midlothian TX sent out two beautiful ladies Meybelin and Dulce. They helped get my house clean and organized. As a disabled veteran it is hard to bend my knees. I give them an exceptional rating of 5 stars. Thank you Molly maid.”
“I have been using Molly Maid service for several years. Keisha, Yanna and Rosa cleaned my house this morning. This is not the first time the young ladies have been to my home. They are professional house cleaners. They come clean and leave. They are well mannered, hard working and nice. The young ladies do not waste time. When they finished rest assured they had done an excellent job. I would highly recommend Molly maid service to anyone because the young ladies represent their employer.”
“I have used Molly Maid for more than 5 years and found them first class in there cleaning my home. team 9 (Maria & Christine) Are always on time and very tough.”
“Rebeca and Rosa work well together. We love how our house looks when they finish. We also love the way they leave a flower on the paper towels and toilet paper rolls! Team 6 is the best and we always request these two ladies.”
“Team 10 came today and did an excellent job as always. They are very quick and polite ladies. Thanks to them for cleaning my house. Rita Wahl, Richardson, Texas.”
“Today team 4 came to our house and did a great team work.
Leticia
Sandra and Jussara, thank you.
Finally found the perfect team.
Thanks again ladies.”
“Molly Maids is the best!! So professional. Team 8 came to my house today they were new to me put all the girls we’re great. Thank you Maria M, Irma and Karina.”
“I had schedule a cleaning with Molly maids and the time was set the day before between 12pm - 2pm. I not only took time off my busy work schedule to be present at the home, I work from home from 1p-9:30p. I took off work and put my pets with a pet sitter for this cleaning from 2p-6p. When 2pm rolled around with no call or update. I call Molly maids office only to find out they change my time to 4pm. Not only did no one tell me the lady over the phone tried to say they called me yesterday. Which in fact no one called to tell me the time change which I told the relayed to the lady on the phone. She then stated oh I’m sorry I should have call this morning to let you know. Basically proving I was correct. Well again I waited for 4pm to roll around again no call no show. This time I sent them a message through there messaging system. I get a call at 4:30pm stating they are on their way and will be there in 20 minutes. They arrived at 5pm! I had of course take off the rest of work and extend my dogs daycare! At this point I am out a full days work because of their mix up and not informing me. They did not finish their cleaning until 8:45pm which is beyond ridiculous for not only the customer but the staff. The cleaning was good and the ladies were nice. Most likely will NOT use them again due to poor customer service and no communication on time with the customer after a time was established the day before then they tried to lie about it.”
“Molly and Anita have always done a wonderful job since we became part of Molly Maid. Very thorough and take care of everything. We enjoy having them in our house. They are always on time, and we are very pleased and satisfied.”
“They've had 2 jobs clean 2 toilets. All disks and counters and thoroughly dust. One toilets never touched kn outside and hinges and kitchen sink counter only cleaned where there wasn't anything. Didn't move anything. Price too high they're only here little over hour then had to cone back & clean toilet they missed. Same toilet wasn't done first time they came either. I'm done.”
“kind, considerate, always happy 🙂, Maria and Angelica are a great team who consistently do excellent work, and efficiently.
and they love my rabbits and my puppy!”
“I am so happy with Caroline and Suzie at Molly Maids of Troy. They do a very professional job and they are so friendly and attentive to my requests. Thank you so much for making my life so much easier. I give them 5 stars ! ***** Geri Day”
“This was my first time to use Molly Maid, andTeam 5 was on time, professional and had good cleaning ladies. I will definitely use this company again and request Team 5 for future cleaning needs.”
“House cleaners scheduled to arrive between 9.30am and noon .....Late
Two lovely young ladies who couldn't speak a work of English ....Unacceptable
Agreed a fee of $195 for 1 & 1/2 hours to clean master bedroom, two bathrooms and kitchen.
At the end of the allotted time, I called MM to say that the kitchen had not been cleaned.
I agreed to pay another $45 for an extra half an hour.
Still the kitchen wasn't cleaned so I recorded a conversation with one of the girls via a (useless ) phone translation app. trying to tell her to stop cleaning picture frames and work on the kitchen.The response was " Mm Mm "
I'm a retired 78 year old living on Social Security, so the extra charge was an unpleasant surprise for me.
I was educated in England and learned French at school. ... wish it had been Spanish !!
Would NOT recommend this company to anyone.”
