“My son and I called into Molly maids to clean the bathroom the kitchen mop and vacuum the floors once they finish cleaning the bathroom I discovered that there was still dirt on the floor and the floors were still dirty when I brought this to the attention of the two girls that came to my house they got very defensive gave me attitude they were yelling and very disrespectful I was very shocked to know that they would talk to a new customer this way when they left not only did they leave a scratch on the hardwood floors but they kick the stepstool which caused it to scratch the floorsI’m very disappointment I would never ever recommend this service to anyone the worst ever poor customer service very unprofessional and the manager Jeremy didn’t seem like he cared don’t waste your time nor money”
“I have told Sabrina the lady who answered the phone are they supposed to be cleaning ceiling fans and she said yes and I found they were not moving dolies just going around them on the tables and never cleaned what was on the table didn’t clean toilet tank didn’t clean above pictures or above the shower doors so much dust. I couldn’t figure out how they got it down before an hour. When my husband called to cancel for work that’s not done she said okay bye she really didn’t care. So maybe you check around your house and see what really hasn’t been done. It hard to communicate to the girls because they don’t speak much English”
“I like the service of Jenny and Maria R. Very clean and organized. They improve their service based on our feedback. I would surely recommend their service.”
“Team #5 is great. They are always show up at the designated time. Get right to work being very fast but yet through. They are always and seem to really like pleasing us. Always ask if there is anything else they could do for us. Truly 5 star team”
“Team #58 do a great job!! Always on time, friendly and clean our home to my satisfaction. I am very particular and am NOT disappointed when they leave! I highly recommend Molly Maid cleaning services!”
“...have had Molly Maid for over 10 years and love 'em. I've recommended them to others and will continue. We always get Margarita and love her also. She does such a great job all the time.”
“Very bad service and scheduling. First office manager rescheduled 3 times just to give quote. Then they changed actual cleaning appointment without informing me. Finally, did not show up between the new window. Don’t trust this company and I will never use them.”
“They are wonderful, amiable, efficient, cleaners, and worth every penny. They don’t take much time, and are happy to have you around. Larissa and Yasmileth are charming and hard working, and I really like having them once a week.
Henry Selby
8200 Neely Drive, Apt. 213
Austin, Texas, 78759”
“Very unprofessional they couldn’t even keep the appointment for the quote “the owner of the company” try to apologize and even when I still seem OK with giving them the time to still come she made it seem like they still didn’t want to come very confuse I called Merry maids they gave me a great deal at 140 every two weeks with a deep clean as the first clean for the same 140”
“I highly recommend Molly Maids for their services. They are punctual and efficient. Selina and Jevone are excellent and very thorough. I think they are reasonably priced and I am very satisfied. I have been pleased with all of the workers that have cleaned my home. Great job!!!!”
“Team 11 did a fantastic job cleaning our home. They arrived promptly, did an excellent job and left everything sparkling. We have great confidence in Molly Maids and plan on using their services continuously. I highly recommend Molly Maids.”
“Yarely and Vianet do a wonderful job at my home. The ladies are pleasant and do not waste time. And above all, they love my dog!
I have had Molly Maid service since 2004. I highly recommend Molly Maid.
Judith Preuss”
“Molly Maid has done a good job cleaning my house. The customer service when I have a need to leave a note or call is first rate. They are flexible with price when I need the basement done or not and always leave a nice note when they're finished. Elisabeth, Jackie and Anna are my latest team and I appreciate them a lot.”
“We had a emergency need for our mom's house to be cleaned and we called and Molly Maids we there to to the work. The Lynnwood office sent Rosie, Sarah, and Ellie they went the extra length to make sure everything was spotless. They kept us informed, They really did a fantastic job. We would recommend them to anyone.”
