Aliexpress Reviews

Name: Aliexpress
Rating: 1.44

1.4 Rating 3,005 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

Questions

Metrics

1.4

Based on 3,005 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 27th November 2024

581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I made several successful investments with some brokers online before losing 80% of my savings to the trading broker. It cost me so much money and pain to invest in a broker that was not even real. But All thanks to Mac Wiki for helping recover all my losses back. I am currently investing with { wiki help desk } because they are reliable. Email: wikihelpdesks@ Gmail . com Whatsapp: + 1-319- 4-2-9-9-3-9-6”

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Posted 1 month ago

“I do not recommend buying from this Chinese site. AliExpress is protecting its Chinese scammers! This is a racist site that will surely deceive and damage you.”

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Posted 1 month ago

“Scam. They will take your money and send you a false tracking number for a different order and product that is delivered to a different address. Then claim to have delivered and refuse any refund. Then close order.”

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Posted 1 month ago

“Don’t be an idiot like me and order a single thing from Docctt Store on AliExpress, or AliExpress. They will take your money, send you a tracking number for an order associated to a different address and buyer, and then say your item was delivered! UPS says my item wasn’t delivered! Their website says my item wasn’t delivered, but they now are refusing me a refund and have closed out my order! I am simply out $214 for a Christmas present purchased for my grandson. I wouldn’t even give one star but I had to in order to submit this warning. Both of these companies are scammers stealing your money!!! Don’t fall prey”

Aliexpress 1 star review on 25th October 2024

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Posted 1 month ago

“Buyer not protected from lose money. No refund when item faulty. Dispute - it's waste time, avoid Aliexpress.”

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Posted 1 month ago

“scam alertDont buy anything over $10. Most items they sell are not as described. They advertise buyer protection etc, but those protection doesnt exist. No option to return in case item is not as described or faulty. Paid $300 for an item, item was not as described, requested for return and refund, got offered $12 and they closed the case.”

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Posted 1 month ago

“Aliexpress helps scammer steal your money. This is how those seller play. They post items on aliexpress.com. Then they set your order is partially shipped. It means you are not able to cancel your order, you are not able to open dispute for two weeks. Then seller tells you this product is back order. You still need to wait for refund because aliexpress set the rule let sellers handle it. What a scam game.”

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Posted 1 month ago

“Will take weeks before they even attempt to ship out your package”

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Posted 1 month ago

“Your selling terms and conditions state that after 15 days without having the shipping details, the money will be automatically refunded, why you are not fulfilling it? In addition, after those 15 days, you assured me that the situation would be resolved within 48 hours, and now they tell me that it will take more 5 to 10 days with no explanation, when you were telling me the truth, first when you say you were going to refune the money after 15 days, or maybe when you say please wait 48h, or now you say wait another more 5-10 days... I didn't think that Ali Express had these abusive practices or behaved in this way, but I'm reading here more people have had the same bad experience! we should think really carefully before buy anything there!”

Helpful Report

Posted 1 month ago

“It has been almost two months, and they have not refunded my money for an order that was canceled and "never shipped" (around €600). I am consulting a lawyer to see if it is not a scam. They probably agree with the seller to get money for nothing. I will not stop giving bad reviews until I have resolved my problem.”

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Posted 1 month ago

“They are garbage. Never get the stuff you order...then they take forever to refund you the money. 👎👎👎👎👎👎👎”

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Posted 1 month ago

“Never buy anything from AliExpress. I bought 15 different merchandise from them . For the first one I supposed to receive Sep 30 . After lot of tracking and sending emails to the delivery company I received a Chinese text from someone who sent me a photo from my house and I tried to communicate with him, but he told he can’t speak English. 2 weeks after that the status of tracking marked as delivered! But I haven’t received the item. It was a $10 item and they refunded me . But it happened for rest of my 14 items and they told they delivered it and didn’t refund! I emailed them several times and talked to their helpline .it takes 2 days with no refund! Again apeal and no refund and so on and on an on !!!!!! They are not responding and responsible!!”

Helpful Report

Posted 1 month ago

“I received the wrong merchandise and can’t get a refund. Additionally, they sent another order to my street address in another city. I’m still waiting to see if I get that order. I won’t order from them again.”

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Posted 1 month ago

“The worst website ever don’t waste you money here. I never received my order.”

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Posted 1 month ago

“I placed three orders, each spaced 5 days apart, with the first one on August 18, 2024, and I haven't received even the first order yet—ridiculous!”

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Posted 1 month ago

“Returning and resolving issues with AliExpress is impossible. If you have a problem they keep your money and block your account. They BLOCKED/DELETED my account because I kept asking for my refund after returning the item. Don’t lose your money I like me.”

Aliexpress 1 star review on 20th October 2024

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Posted 1 month ago

“I ordered some chlorine tablets never received the order ask for refund and they told me they cannot help me with the refund so beware of this app beware beware don’t lose your money like I did”

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Posted 1 month ago

“amazing cheap acceptable delivery times”

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Posted 1 month ago

“I ordered the DeWalt 20v battery that has never come. Also, when AliExpress sent me an advertisement for DeWalt drills that are under $30 each, but when I clicked the link to their official website, I found out that none of the $30 DeWalt drills exist, but over $50. Another words, AliExpress is using deceptive sales to lure people to their website. This is illegal here in the US, but I guess in China it may be a normal practice. I’ll never buy anything again from AliExpress.”

Aliexpress 2 star review on 19th October 2024

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Posted 1 month ago

“An open mic or open mike (shortened Aliexpress CUSTOM'ER SERVIC'E' +1 8O541O-56OO Aliexpress .PHO.NE NU' MBER +1 8O'541O-56OO from "open microphone") is a live show at a venue such as a coffeehouse, nightclub, comedy club, strip club, or pub, often taking place at night (an open mic night), in which audience members may perform on stage whether they are amateurs or professionals, often for the first time or to promote an upcoming performance.[1] As the name suggests, performers are usually provided with a microphone plugged”

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Posted 1 month ago

Aliexpress is rated 1.4 based on 3,005 reviews