Aliexpress Reviews

Name: Aliexpress
Rating: 1.44

1.4 Rating 3,007 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

Questions

Metrics

1.4

Based on 3,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Aliexpress made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Aliexpress 1 star review on 27th November 2024

581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I Didn't get what I Ordered, seeds take longer them 15 days to germinate. No way and No where to wright an Honest Reviews on sellers, Aliexpress cuts you off, when they want to, from disputes, or Anything. I Bought seeds, Two Different sellers, I did NOT get what I ordered at all, Ordered Ginger, got Mustard, they wont even respond back. another, ordered 7 months Later... still haven't received it. AliExpress has some serious problems to deal with.”

Helpful Report

Posted 6 years ago

“My order arrived on time and was just like it was described. All my orders have been that way and I have never been disappointed . Thanks for the great products!”

Helpful Report

Posted 6 years ago

“good and cheap products”

Helpful Report

Posted 6 years ago

“Its 90 days already and apparently my items have not even arrived in the Country yet?”

Helpful Report

Posted 6 years ago

“Every order came on adress where I order it.. In some case product were not as described or it came damaged but the site made great system to protect buyer in every case, even when seller won't to make deal with you, administrator from site where help to solve that problem.. Which is great because I think that coustumer security is one of the most important thing.. And i recomend aliexpres site and mobile aplication to everyone (p.s. price are very low)”

Helpful Report

Posted 6 years ago

“You can find whatever you want and always at a good price.”

Helpful Report

Posted 6 years ago

“Depence on your order, but deliveries are fast. Once was only 4 days from China to Malta.”

Helpful Report

Posted 6 years ago

“Great place to find almost anything!”

Helpful Report

Posted 6 years ago

“Little, sometimes the quality is not good”

Helpful Report

Posted 6 years ago

“Very cheap products and very cheap shipping if you are ok with long shipping times”

Helpful Report

Posted 6 years ago

“Products took 3 months to arrive from shipping date but still didnt did not receive my package 3 days after”

Helpful Report

Posted 6 years ago

“Ordered some great quality items delivered always on time”

Helpful Report

Posted 6 years ago

“no han cobrado mas de lo que se estipula, sin sorpresas posteriormente, rápido y sencillo.”

Helpful Report

Posted 6 years ago

“I need an answer. I put a dispute and never got an answer..order #: 91715161823239, I been in my inbox since 5/19/18 and no reply. ripoff! I opened a dispute on 5/19/18 and nobody either from the sexy beach store, nor Ali express, ever even bothered to even respond! I'm a frequent shopper and thought to give Ali Express a try. First order for some flip flops was great without a glitch. That's why I started trusting them and placed my 2nd order: 91715161823239. Tracking # 94001108953430995390 19 Big mistake, it was broken up in 3 packages, only received 1 and it's not even close to how it's described. It states material is solid, however is completely see through, I cannot do anything with that bikini, it is NOTHING how it's described. Very cheaply made with the worst stitching I have seen. Again I'm a frequent shopper and know what I'm talking about. I wish I haven't placed my 2nd order. They are not very smart either, cause now they lost a good customer, who could be a lifetime customer. I rather stick with Trendsgal and even SammyDress is better than Ali Express. HORRIBLE EXPERIENCE. They flat out ignore my inquiries. I even attached pics. My next step will be Federal Trade Commision to save others from this rip off company, who don't even bother to at least reply to their customers. I suppose to get a message from Kira an with the sexy beach store and then Ali Express since they brag about their buyer protection, which is one big lie, just to get customers to buy from then. This is a breach and very desceptive.How can they be in business and allow to sell on the internet. Maybe I need to do some research and also report them to the internet Fraud division.”

Helpful Report

Posted 6 years ago

“Shopping with the on-line Ali Express is a favourite of mine. The vast array of products which can suit every taste, especially mine in "Drones" and unique digital watches, is endless. The prices are extremely pleasing, from a few euro's to high end goods does not reflect in the outstanding quality of the products and with zero or minimal shipping costs, makes shopping a pleasant and exciting experience. The shipping time, all the way from Asia to Ireland is acceptable and any unfortunate problems are dealt with professionally by the customer service teams. I would not hesitate in recommending Ali Express to my friends and family.”

Helpful Report

Posted 6 years ago

“Solid quality of goods. Variety of products for all kinds of purposes. You can find everything you want.”

Helpful Report

Posted 6 years ago

“Horrible fraud website”

Helpful Report

Posted 6 years ago

“V good price and modern style”

Helpful Report

Posted 6 years ago

“Great dresses and great prices. Received the products in time and loved them. Definitely my go to website for clothing.”

Helpful Report

Posted 6 years ago

“You can find almost everything you need and have direct correspondence with the seller.”

Helpful Report

Posted 6 years ago

Aliexpress is rated 1.4 based on 3,007 reviews