Aliexpress Reviews

Name: Aliexpress
Rating: 1.44

1.4 Rating 3,007 Reviews

10 %

of reviewers recommend Aliexpress

Company Reviews

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Metrics

1.4

Based on 3,007 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Aliexpress 1 star review on 27th November 2024

581

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“demora muito pelo aliexpress”

Helpful Report

Posted 6 years ago

“Very cheap goods from China. Beautiful crafsmanship although there is about a 3 week wait for goods to arrive but worth it.”

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Posted 6 years ago

“With the exception of a custom trucker hat I ordered for my son, the rest of his CHRISTMAS presents did not arrive on time and I ordered them well in advance! Items took FOREVER, were not how they appeared online, not scaled to size, poorly shipped and literally NO INSTRUCTIONS for items that required assembly. Very disappointed!”

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Posted 6 years ago

“Their shipping is fast and goods valuable with good quality”

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Posted 6 years ago

“I have had not solved issues with them and won't buy there any more.”

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Posted 6 years ago

“shopping at Aliexpress is very easy and comfortable i have found items and tools with very low price that helped me in my daily work life”

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Posted 6 years ago

“not accurate”

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Posted 6 years ago

“great site”

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Posted 6 years ago

“great site”

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Posted 6 years ago

“Everytime fully satisfied. Updated tracking rocks, fast delivery(about 10-15 WD for smaller items). Thank you”

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Posted 6 years ago

“I didn't received many of they parcels, 100? refund is a myth, Many come damaged or manifestly not new, poor quality for many too, I don't understand how they become so big!”

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Posted 6 years ago

“If I have any issues they refund my money and seller's have wonderful relationship”

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Posted 6 years ago

“It is also a trusted sales site with advisors who have a high opinion of buyers. In addition it is about quality material and if there is a problem at the reception, one of the advisers will be able to intervene very quickly to solve it in your favor. Must absoulment subscribe.”

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Posted 6 years ago

“Good quality products and always up to help you.”

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Posted 6 years ago

“Excelent Customer service, best prices”

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Posted 6 years ago

“Muy Satisfecho con los Productos y el Vendedor de Aliexpress. Llegaron los Productos en buenas condiciones y en apenas 11 días (hice el pedido el 5 de Enero y lo he recibido el 16 de Enero).”

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Posted 6 years ago

“Envío lento y productos de mala calidad”

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Posted 6 years ago

“Aliexpress est une plateforme de vente sérieuse et toujours à l'écoute du moindre problème. Je la recommande sans soucis. Perfect, good after sales service, always there to solve a problem. Thanks again, I recommend”

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Posted 6 years ago

“The prices where very low and you can get basicly everything there.”

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Posted 6 years ago

“I like the site because has really nice and cheap items, quality is very good, and also there is customer reviews which helps me a lot to decide what to order, only bad thing is the shipping which sometimes can be very slow.”

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Posted 6 years ago

Aliexpress is rated 1.4 based on 3,007 reviews